Replacing your Whirlpool Washer Washing Machine Door Lock Assembly
Troubleshooting
This part fixes the following symptoms:
Will Not Start | Lid or door won’t close | Locking Issues | Will not agitate
This part works with the following products:
Washer.
This part works with the following products:
Whirlpool, Maytag, Kenmore, Amana.
Part# W11307244 replaces these:
AP6832601, W10682535, W10838613, W10838613VP
Customer Reviews
Average Rating:
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★★★★★
8 Reviews
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★★★★★
★★★★★
Kim B - September 7, 2021
Verified Purchase
Door lock assembly Maytag
The part came fast and was the exact part I needed for my machine. Very happy with the accuracy of the website??????????
★★★★★
★★★★★
Alison M - April 30, 2020
Verified Purchase
Easy repair
Came with an easy to follow video
★★★★★
★★★★★
Teresa M - November 12, 2019
Verified Purchase
Sent the wrong part---part was mislabelled
The door lock switch that I got did replace the faulty one but it was a little smaller. So the door lid strike would not go in the door lock switch receptor. Called PartSelect and they confirmed that the part I got was slightly smaller and the wrong one was delivered because they mislabelled it. I asked for them to send the right lid strike free of charge { $20.00 part} seeing as they sent the wrong door lock switch which cost us over $140.00. They said that you have to pay for the lid strike ! So I have to pay another $20.00 plus shipping to fix a problem they admitted creating. Very poor service. Still waiting for them to send me the lid strike that fits the lock they sent. It’s not so much the expense as the poor service. You should try to make this right.
★★★★★
★★★★★
Ian S - September 11, 2019
Verified Purchase
Door switch and lock.
Fast delivery, perfect fit, the washing machine is up and running.
★★★★★
★★★★★
Boyd P - August 31, 2019
Verified Purchase
Part came quickly. Exactly as ordered. Easy to Install.
Machine now working properly. Almost bought a new one. Glad I didn't.
★★★★★
★★★★★
Darren B - June 20, 2019
Verified Purchase
Great parts
- Part came exactly what I needed, fast shipping.
★★★★★
★★★★★
Crisanto D - January 29, 2019
Verified Purchase
Easy to install
No issue. Parts fit perfectly
★★★★★
★★★★★
Terrance D - July 28, 2018
Verified Purchase
correct part worked fine
No problems with order and delivery
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Customer Repair Stories
Average Repair Rating: 3.8 / 5.0, 6 reviews.
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Sorry, we couldn't find any existing installation instruction that matched.
latch switch was not working
unfasten top from back, slide top forward and lift up, remove switch and cable (one piece), in stall new switch and cable, put top down and slide back, reinstall screws.
Other Parts Used:
John from BEAVER DAMS, NY
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
25 of 36 peoplefound this instruction helpful.
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FAULTY LATCH-WASHER WOULD NOT GO INTO SPIN MODE
THE NEW LATCH COMES WITH A NEW BEZEL ATTACHED, WHICH MOUNTS TO THE TOP OF THE WASHER, JUST UNDERNEATH THE LID. BECAUSE THE ORIGINAL BEZEL WAS IN PERFECT CONDITION AND DIFFICULT TO REMOVE, I DECIDED TO REMOVE THE BEZEL ON THE NEW LATCH, AND USE THE ORIGINAL ONE. THIS WOULD HAVE TO BE DONE REGARDLESS IN ORDER TO INSTALL THE NEW LATCH. REMOVING THE BEZEL WAS DIFFICULT DUE TO ALL THE LOCKING TABS THAT KEEP IT IN PLACE. I HAD TO RESTRAIN THE SLIDING SWITCH PARTS WHILE I REMOVED TO BEZEL TO AVOID THE ASSEMBLY FROM COMING APART. ONCE I SNAPPED THE NEW LATCH TO THE EXISTING BEZEL, THE ASSEMBLY WORKED FINE. TAKE TIME TO STUDY HOW THE LATCH ASSEMBLY IS ATTACHED TO THE BEZEL SO THAT YOU DON'T BREAK SOMETHING. USE A VERY SMALL SCREWDRIVER TO PRY BACK THE PLASTIC TABS IN ORDER TO RELEASE THE BEZEL FROM THE LATCH ASSEMBLY.
Other Parts Used:
EVAN from STOCKTON SPGS, ME
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
10 of 11 peoplefound this instruction helpful.
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Washer would not complete cycle, as I forced the top open when locked
I did the repair just as the video showed, and had no problems at all. the hardest thing I had to do was to move the washer out to where I could get to the back of the machine. Due to the help of the sales rep and the video the repair was very easy
Thanks Louis
Other Parts Used:
Louis from MANDEVILLE, LA
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
7 of 7 peoplefound this instruction helpful.
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The Washing would stop working mid cycle
I unscrewed the top panel of the washer. I lifted up the top and used the pint scrapper to loosen up the lid switch and slid it out. I pulled the switch wiring harness out of the rear top of the washer. I slid the new lid switch and wiring harness back through the opening and secured the switch in place. Screwed it back in place. Took less than 15 minutes. I followed the instructions on the video, easy peasy lemon squeezy.
Other Parts Used:
Adam from LUMBERTON, MS
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver
6 of 6 peoplefound this instruction helpful.
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The washer would not wash or spin.
I watched the instructions on line, and followed them. Completed the parts change with out any problems, but that wasn't everything I had to do to make the washer to work again. I had to clear all the fault codes that were on the machine. Then the washer started working in all the cycles.
Other Parts Used:
Leslie from ROCKY FORD, CO
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
4 of 4 peoplefound this instruction helpful.
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Whirlpool builds junk lid switches don't lasting when you have suffered water! About every 3 months it goes out! Repairman won't come to fix so I do it myself!
Unplug washer Take back panel off Un plug lid switch Take screwdriver snap out switch Snap in New switch Plug it in Replace back panel plug in washer Wash
Other Parts Used:
Charlie from OAKWOOD, OH
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
4 of 5 peoplefound this instruction helpful.
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Questions and Answers
Ask our experts a question about this part and we'll get back to you as soon as possible!
50 questions answered by our experts.
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Rick
May 9, 2019
Is the latch also the lid lock
For model number mvwx655dw1
Hi Rick, thank you for your question. Yes, this is the lid lock. I hope that helps. Good luck with your repair.
36 people found this helpful.
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Timothy
May 16, 2019
I have ordered the lid switch for the above washer and it doesn't seem to fit properly. The lid will not shut after replacing the switch. Thanks.
For model number Rtw4516fw1
Hello Timothy, thank you for your question. It is possible that the latch was engaged in the lock position and not allowing the strike to enter the latch assembly. If you disconnect the lock from the control while the unit is turned off, you can test the lock to see if it is in the locked state. If you test the blue wire to the white wire for resistance, if it reads 0 ohms then it is in the locked state. If it reads infinite, then the lock is in the open position. This will help to identify if the lock is in the locked position. If it is in the locked position contact customer service to return the part and a new latch should be ordered. I hope this helps.
14 people found this helpful.
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Beverly
May 2, 2019
Washer starts to dispense water but shuts off then a second later starts again is this the stop start button as i cant cancel the washer
For model number RTW4516FW2
Hello Beverly, thank you for your question. There are a few parts that would need to be tested or replaced to determine exactly the issue. We would recommend testing the lid switch, the water valve and pressure hose. If the pressure hose is kinked, or clogged it will not fill properly, and if the lid switch is faulty the washer won't start the agitation cycle. If those parts are not faulty the issue would be the electronic control board W11101494. I hope this helps!
5 people found this helpful.
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Ron
May 3, 2019
The strike will not fit into new lid latch.Is the latch defective?
For model number MVWC415EW1
Hello Ron, thank you for your question. Yes, if the strike will not fit into the latch, the latch is defective and will have to be replaced. I hope this helps!
5 people found this helpful.
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Penni
August 12, 2019
No lights or power to machine, tried unplugging, tried to reset, nothing worked
For model number WTW4816FW2
Hi Penni, thank you for your question. You may want to take a look at your door lock for being the issue. If that is not the issue then you might need to take a look at your control board for being the issue. I hope that helps. Good luck with your repair.
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Art
January 4, 2020
Will it also fit Amana ntw 4605ew0?.............. i have 2 washers, the only difference is one has an agitator the other doesn't. same lid switch for both i believe
For model number NTW4605EW0
Hello Art and thank you for writing.
Yes, it will. part number: PS 12704713 is also in the list of compatible items for your model NTW4605EW0. We hope this helps. Please contact us anytime.
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Debra
November 20, 2019
My lid won't lock, my washer will run, but will not spin.
For model number NTW4605EW0
Hi Debra,
Thank you for your question. If your lid is not locking and the washer will not spin, we would recommend testing the lid lock as this could be preventing the washer from operating correctly. If the washer is not spinning, the washer may not be switching from agitate to spin mode, which would mean the actuator, part number PS11769864, would have to be replaced. I hope this helps. Thank you and have a great day!
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Rick
May 9, 2019
If the lid latch is not functioning will that shut the washer off
For model number mvwx655dw1
Hi Rick, thank you for your question. Yes, if this part is malfunctioning it can stop the machine from working. I hope that helps. Good luck with your repair.
3 people found this helpful.
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GARY
August 27, 2019
My washer shuts off when the cycle hits rinse could the door latch switch
Cause this problem. Belt is great, dog tags look great pump impeller
Looks good washer is only 18 months old
For model number RTW45116FWO
Hello Gary, thank you for inquiring. Yes, this could be due to a faulty Door Lock, part number PS12704713 for your model. You may also want to consider the Cycle Switch, part number PS11731444. I hope this helps and good luck with your repair!
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Mary
May 13, 2019
Its a Amana top loading washer an this part seems to be the washer lid lock assembly i need for my machine just not sure no image to go by
For model number ntw4605ewo TYPE587-20
Hello Mary, thank you for inquiring. This Latch part PS12704713 is the lid lock assembly for your model.
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