11020362813 Kenmore Washer - Overview

Sections of the 11020362813

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Touch-Up Paint - White – Part Number: 72017
Touch-Up Paint - White
★★★★★
★★★★★
(23)
PartSelect #: PS385132
Manufacturer #: 72017
This 18 ml bottle of white appliance touch-up paint is used to cover scratches or marks on your appliance. The white touch-up paint can be used on refrigerators, microwaves, ranges, clothes dryers, an...
$15.95
  In Stock
Drive Hub Kit – Part Number: W10528947
Drive Hub Kit
★★★★★
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(38)
PartSelect #: PS6012095
Manufacturer #: W10528947
This drive hub kit helps your washer spin and agitate properly by connecting the basket to the motor. If your washer isn’t spinning, is noisy, or wobbles too much, this part might be the fix. It’s a s...
$35.89
  In Stock
Washer Drive Pulley – Part Number: W10721967
Washer Drive Pulley
★★★★★
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(19)
PartSelect #: PS10057144
Manufacturer #: W10721967
If your washer is noisy, spins slowly, or leaves clothes soaking wet, this splutch cam kit might be the fix. It helps your machine switch between washing and spinning by connecting the motor to the ba...
$49.29
  In Stock
Washing Machine Upper Agitator – Part Number: W10836692
Washing Machine Upper Agitator
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(42)
PartSelect #: PS11727882
Manufacturer #: W10836692
This agitator is for washers. Agitator rotates back and forth to move the clothes inside the tub to clean the load. Unplug the washer before installing this part. Wear work gloves to protect your hands.
$123.17
  In Stock
Washing Machine Door Lock Assembly – Part Number: W11307244
Washing Machine Door Lock Assembly
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(17)
PartSelect #: PS12704713
Manufacturer #: W11307244
This lid switch assembly is for a top load washer. The lid switch assembly detects if the washer lid is open or closed and prevents the washer from spinning when the lid is open.
$161.61
  In Stock
ACTUATOR – Part Number: W11481722
ACTUATOR
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(4)
PartSelect #: PS16221077
Manufacturer #: W11481722
This shift actuator is an essential component in washing machines, responsible for switching the motor between spin and agitate modes while also communicating spin speed to the control board. A malfun...
$106.65
  In Stock
Screw, 8-16 x 1.000 – Part Number: WP8533953
Screw, 8-16 x 1.000
PartSelect #: PS11746167
Manufacturer #: WP8533953
Sold individually.
$10.09
  In Stock
Washer Drain Hose – Part Number: W11244231
Washer Drain Hose
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(3)
PartSelect #: PS12578897
Manufacturer #: W11244231
The drain hose carries used water from the washer to your house drain.
$31.91
  In Stock
Hose Clamp – Part Number: WP285655
Hose Clamp
PartSelect #: PS11740613
Manufacturer #: WP285655
This hose clamp is sold individually.
$14.95
  In Stock
STRIKE – Part Number: W10837741
STRIKE
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★★★★★
(3)
PartSelect #: PS11726338
Manufacturer #: W10837741
$26.15
  In Stock
Washer D-Shaped Knob Insert – Part Number: WP8536939
Washer D-Shaped Knob Insert
PartSelect #: PS11746209
Manufacturer #: WP8536939
This insert is sold individually. Knob not included. Knob is sold separately.
$14.69
  In Stock
BELT – Part Number: W11239857
BELT
PartSelect #: PS12578772
Manufacturer #: W11239857
This drive belt connects the washer motor to the spin system. Replace if the washer has spinning issues. Unplug the unit before installing.
$65.15
  In Stock

Questions And Answers for 11020362813

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2 questions answered by our experts.
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Karen
August 18, 2025
Why is the washer making noise like it’s draining out the water while it’s not on?
For model number 11020362813
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Hello Karen, thank you for getting in touch. Check the drain pump, part number PS11770076. The drain pump might be malfunctioning or stuck, causing it to make noise even when the washer is not in use. This could be due to a blockage, worn-out seals, or a faulty pump. Clear any debris or blockages. We hope this helps.
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Joseph Pennell
16 days ago
looking for the board with all dial set up
For model number 11020362813
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Hello Joseph, thank you for reaching out. The part you are referring to is the main electronic control board, part number PS16875618. It is the central circuit board located directly behind the selector knobs that controls all washer functions. We hope this helps!
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Common Symptoms of the 11020362813

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Will not agitate
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Spinning Issues
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Leaking
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Shaking and Moving
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Spins slowly
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Will Not Start
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Noisy and Marks Left on Clothes
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Locking Issues
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Cycle Not Advancing
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Lid or door won’t close
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Will not drain
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Burning smell
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Draining Issues
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Timer Not Working
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Hub had warn its grooved teeth off and washer wouldnt agitate
ordered hub and it shipped quickly. I was able to put the hub in place and screw the screws in. you want to tighten them down slowly and go around to each screw tightening a little at a time so you don't break the hub. as you tighten the screws down the hub slides down flush. its impossible to just push the hub on with your hand. Buttoned it back up and got caught up on laundry. good day when the washer is fixed.
Parts Used:
Drive Hub Kit
  • Allison from RICHFORD, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
65 of 90 people found this instruction helpful.
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Noise, grinding sounds. Wash tub stopped turning but motor and cycles kept functioning. Process of elimination, must be the clutch assembly.
Easy, just followed the repair video. Recommend also ordering the drive belt. Bought one locally during my repair.
Parts Used:
Washer Drive Pulley
  • David from BLOOMINGTON, IN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
66 of 99 people found this instruction helpful.
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Waher would not spin and made noise
Removed center cap, loosened center nut, pry lightly up on center plate and tap center nut. Center plate comes loose, remove nut, remove center plate. Pry lock clip out and remove, remove screw with electric impact (screw drive will work, but slower), remove drive hub. Install new drive hub (be sure to check screw hole alignment), install and tighten screws (be sure to follow a skip pattern and bring it down even), install lock clip, install center plate, install and tighten nut, replace center cap. Done!
Parts Used:
Drive Hub Kit
  • Andrew from SYLVANIA, OH
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Wrench (Adjustable)
24 of 28 people found this instruction helpful.
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