Models > 11020232711

11020232711 Kenmore Washer - Overview

Sections of the 11020232711

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Agitator Directional Cogs – Part Number: 80040
Agitator Directional Cogs
★★★★★
★★★★★
(132)
PartSelect #: PS388034
Manufacturer #: 80040
These agitator directional cogs are commonly referred to as dog ears. They come four to a package and are usually used with direct drive washing machines.
$5.60
  In Stock
Agitator Cam Kit – Part Number: 285809
Agitator Cam Kit
★★★★★
★★★★★
(32)
PartSelect #: PS334648
Manufacturer #: 285809
This kit included the cam, 4 dogs and bearing.
$12.80
  In Stock
Touch-Up Paint - White – Part Number: 72017
Touch-Up Paint - White
★★★★★
★★★★★
(16)
PartSelect #: PS385132
Manufacturer #: 72017
This 18 ml bottle of white appliance touch-up paint is used to cover scratches or marks on your appliance. The white touch-up paint can be used on refrigerators, microwaves, ranges, clothes dryers, an...
$10.20
  In Stock
Washer Drive Pulley – Part Number: W10721967
Washer Drive Pulley
★★★★★
★★★★★
(10)
PartSelect #: PS10057144
Manufacturer #: W10721967
This is a replacement clutch assembly or cam kit for your washer. The clutch assembly is mounted on the drive shaft on the bottom of your washer. You may need to replace the clutch assembly if the spl...
$69.34
  In Stock
Seal, Inner Cap – Part Number: WPW10072840
Seal, Inner Cap
PartSelect #: PS11748108
Manufacturer #: WPW10072840
Also known as an O-Ring. This black o-ring seal is three inches in diameter.
$19.47
  In Stock
Drive Belt – Part Number: WPW10006384
Drive Belt
★★★★★
★★★★★
(5)
PartSelect #: PS11747978
Manufacturer #: WPW10006384
The main drive belt is designed to ride on the pulley until the basket gets up to speed.
$27.47
  In Stock
Agitator Cap Barrier with Seal – Part Number: WPW10074580
Agitator Cap Barrier with Seal
★★★★★
★★★★★
(3)
PartSelect #: PS11748113
Manufacturer #: WPW10074580
The O-Ring is included with this cap. It can be purchased separately as Part #WPW10072840.
$14.15
  In Stock
Washing Machine Door Lock Assembly – Part Number: W11307244
Washing Machine Door Lock Assembly
★★★★★
★★★★★
(8)
PartSelect #: PS12704713
Manufacturer #: W11307244
$177.54
  In Stock
Spacer, Thrust – Part Number: WP3951608
Spacer, Thrust
PartSelect #: PS11742044
Manufacturer #: WP3951608
Sits in between the agitator base and upper agitator.
$14.15
  In Stock
Washer – Part Number: WP3949550
Washer
PartSelect #: PS11742027
Manufacturer #: WP3949550
This part goes on the agitator retaining bolt.
$9.81
  In Stock
Water Inlet Valve – Part Number: W11210459
Water Inlet Valve
★★★★★
★★★★★
(12)
PartSelect #: PS12349267
Manufacturer #: W11210459
This water inlet valve is for washers. The water inlet valve controls the water flow into the washer. Unplug the washer and shut off the water supply before installing this part. Wear work glove...
$89.97
  In Stock
Washer Agitator – Part Number: WP3951744
Washer Agitator
★★★★★
★★★★★
(2)
PartSelect #: PS11742049
Manufacturer #: WP3951744
This agitator comes with the 4 agitator dogs (cogs) and top mover. The cap is NOT included with the agitator.
$200.36
  In Stock

Questions And Answers for 11020232711

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3 questions answered by our experts.
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PAUL
December 27, 2022
Washing machine bangs around during spin mode, even on light loads/
For model number 11020232711
PartSelect logo
Hello Paul, thank you for contacting us. The most likely solution to the problem is replacing the suspension rod kit, part number PS11703288. Customer service is available 7 days a week if you require assistance placing an order. Thanks again for reaching out!

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Chris
November 10, 2022
The drum doesn't drain completely. I can hear water sloshing around under the agitator when wash cycle is done.
For model number 11020232711
PartSelect logo
Hello Chris, thank you for your inquiry! Our research indicates that the issue is probably with the Washer Drain Hose, part number PS12578897. If that is not the problem or if you have already fixed that, then the problem would be related to the Drain Pump, part number PS11770076. Customer service is available 7 days a week if you need help placing an order. Glad to be of assistance!

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Stacey
October 5, 2023
What is the length of the suspension rods
For model number 11020232711
PartSelect logo
Hi Stacey, thank you for the question. Based on our research, the suspension rod, part number PS11703288, length is approximately 25.5 inches. We hope this information helps!

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Common Symptoms of the 11020232711

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Will not agitate
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Leaking
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Spins slowly
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Will Not Start
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Spinning Issues
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Burning smell
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Does not dispense fabric softener or detergent
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Lid or door won’t close
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No hot or cold water
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Will not drain
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Shaking and Moving
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Marks left on clothes
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Locking Issues
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Water Filling Issues
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Not cleaning dishes properly
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
washer wouldn't agitate
First pry off the cap of the agitator. Then using a socket remove the bolt that holds the plastic cup in place. Remove this cup by prying it loose from the two tabs that hold it in place. Once this cup is removed you can get to the broken cogs.
Slip the new cogs into the underside of the cup, and slide the cup back down in the agitator housing using the slots on the side for a guide. (You may want to remove the entire agitator and assemble everything upside down, then flip it all back over to mount, so the cogs don't fall out).
Tighten the bolt, snap the cap back in place on top of the agitator and your'e done. Easy repair.
Parts Used:
Agitator Directional Cogs
  • mike from Kent, WA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
931 of 1007 people found this instruction helpful.
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top half of agitator did not move during wash cycle
pull off softner dispenser, pop off agitator cap by inserting straight screw driver into small slot, remove bolt inside agitator with socket wrench and long extension, pull agitator straight up off shaft, place agitator on floor, with feet holding bottom half pull top half apart from bottom half by pulling straight up, note direction of old cogs remove and replace with new, reassemble
Parts Used:
Agitator Directional Cogs
  • dennis from new stanton, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
276 of 319 people found this instruction helpful.
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Dog ears worn down; upper agitator not moving
Pulled off the dispenser. Used socket set to remove bolt. Removed entire agitator out of washer. Placed both feet on bottom of agitator and then pulled up on the upper agitator. It took some muscle due to the years of washer use. I used a flat-head screwdriver to weaken the plastic clips holding down the old bearing-driven cam. Once I got the upper agitator off, the guts were easy to pull out. Then I just re-assembled with the 3 new parts (the Cam Driven, the Dog Ears, and the Bearing-Driven Cam).
Parts Used:
Agitator Cam Kit
  • shawn from la jolla, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
115 of 127 people found this instruction helpful.
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