11020232711 Kenmore Washer - Overview

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Agitator Directional Cogs – Part Number: 80040
$6.55
In Stock
Agitator Directional Cogs
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★★★★★
(200)
Part #80040
These agitator directional cogs are commonly referred to as dog ears. They come four to a package and are usually used with direct drive washing machines.
Touch-Up Paint - White – Part Number: 72017
No Longer Available
Touch-Up Paint - White
★★★★★
★★★★★
(23)
Part #72017
This 18 ml bottle of white appliance touch-up paint is used to cover scratches or marks on your appliance. The white touch-up paint can be used on refrigerators, microwaves, ranges, clothes dryers, and freezers. This is a genuine OEM part and includes a brush applicator. Please remember to wear gloves to protect your hands when applying this paint.
Agitator Cam Kit – Part Number: 285809
$21.14
In Stock
Agitator Cam Kit
★★★★★
★★★★★
(47)
Part #285809
This kit included the cam, 4 dogs and bearing.
Washer Drive Pulley – Part Number: W10721967
$53.48
In Stock
Washer Drive Pulley
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(20)
Part #W10721967
If your washer is noisy, spins slowly, or leaves clothes soaking wet, this splutch cam kit might be the fix. It helps your machine switch between washing and spinning by connecting the motor to the basket. The kit includes everything you need—clutch parts, pulley, gear, and more—but make sure it fits your model before ordering. It’s a simple repair that can get your washer back to working like new.
Washer Drive Belt – Part Number: WPW10006384
$40.34
In Stock
Washer Drive Belt
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(13)
Part #WPW10006384
If your washer isn’t spinning or making strange noises, the drive belt might be worn out. This genuine replacement belt connects the motor to the drum, helping it spin and tumble your clothes properly. It fits many Whirlpool, Maytag, and Kenmore models, but be sure to check your model number before ordering. A broken belt can also cause a burning smell, so replacing it can get your washer back in shape and running smoothly.
Washer Inner Cap Seal – Part Number: WPW10072840
$15.41
In Stock
Washer Inner Cap Seal
★★★★★
★★★★★
(2)
Part #WPW10072840
Also known as an O-Ring. This black o-ring seal is three inches in diameter.
Washer Agitator Cap Barrier w/Seal – Part Number: WPW10074580
$22.63
In Stock
Washer Agitator Cap Barrier w/Seal
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(6)
Part #WPW10074580
The O-Ring is included with this cap. It can be purchased separately as Part #WPW10072840.
Washing Machine Door Lock Assembly – Part Number: W11307244
$178.47
In Stock
Washing Machine Door Lock Assembly
★★★★★
★★★★★
(17)
Part #W11307244
This lid switch assembly is for a top load washer. The lid switch assembly detects if the washer lid is open or closed and prevents the washer from spinning when the lid is open.
Shift Actuator - 6 Pin – Part Number: W10913953
$70.81
In Stock
Shift Actuator - 6 Pin
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(12)
Part #W10913953
This 6-pin shift actuator is a genuine replacement part designed for use in select washing machines. It plays a critical role in controlling the movement of the transmission, allowing the appliance to switch between agitation and spin cycles. Engineered for durability and precision, the actuator ensures smooth transitions between wash phases, contributing to efficient and reliable performance. Common symptoms of a failing actuator include the washer not agitating or spinning, incomplete cycles, or unusual noises during operation. Replacing this component is a practical solution for restoring proper cycle functionality. Installation typically requires basic tools and should be performed with the appliance unplugged.
Agitator Kit – Part Number: 285565
$273.78
In Stock
Agitator Kit
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(13)
Part #285565
This agitator kit does NOT include the fabric softener dispenser (part 8575076A). That must be ordered separately.
Water Inlet Valve – Part Number: W11210459
$101.64
In Stock
Water Inlet Valve
★★★★★
★★★★★
(23)
Part #W11210459
This water inlet valve is for washers. The water inlet valve controls the water flow into the washer. Unplug the washer and shut off the water supply before installing this part. Wear work gloves to protect your hands.
Suspension Rod Kit – Part Number: W10780045
$123.93
In Stock
Suspension Rod Kit
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★★★★★
(20)
Part #W10780045
This suspension rod kit includes four rods that stabilize the wash tub, reducing vibrations and movement during cycles. It is compatible with a range of washing machines and helps improve performance by addressing unbalanced loads or excessive shaking. Unplug the washer before installation and consult the user manual for guidance.

Questions And Answers for 11020232711

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PAUL - For model number 11020232711
December 27, 2022
Washing machine bangs around during spin mode, even on light loads/
Chris Boyle Profile
Hello Paul, thank you for contacting us. The most likely solution to the problem is replacing the suspension rod kit, part number PS11703288. Customer service is available 7 days a week if you require assistance placing an order. Thanks again for reaching out!
$123.93
In Stock
Suspension Rod Kit
6 people found this instruction helpful.
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Stacey - For model number 11020232711
October 5, 2023
What is the length of the suspension rods
Chris Boyle Profile
Hi Stacey, thank you for the question. Based on our research, the suspension rod, part number PS11703288, length is approximately 25.5 inches. We hope this information helps!
$123.93
In Stock
Suspension Rod Kit
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Kevin - For model number 11020232711
May 24, 2024
Won’t switch from wash to rinse. Just stops at end of wash cycle.
Chris Boyle Profile
Hello Kevin, thank you for reaching out. Based on our understanding of the issue, we would suggest checking the control board, part number PS12349320, to solve the problem. Glad to be of assistance!
$452.93
Special Order
Washer Electronic Control Board
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Chris - For model number 11020232711
November 10, 2022
The drum doesn't drain completely. I can hear water sloshing around under the agitator when wash cycle is done.
Chris Boyle Profile
Hello Chris, thank you for your inquiry! Our research indicates that the issue is probably with the Washer Drain Hose, part number PS12578897. If that is not the problem or if you have already fixed that, then the problem would be related to the Drain Pump, part number PS11770076. Customer service is available 7 days a week if you need help placing an order. Glad to be of assistance!
$242.57
In Stock
Water Pump
$37.25
In Stock
Washer Drain Hose
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Rodney - For model number 11020232711
February 22, 2025
making noise when starting spin cycle , shaking
Chris Boyle Profile
Hello Rodney, thank you for getting in touch. Based on the description that you have provided, the issue seems to be most probably with the suspension rods. We would recommend checking them to solve the problem. All the suspension rods for your model come in a kit having part number PS11703288. We hope this helps!
$123.93
In Stock
Suspension Rod Kit
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Common Symptoms of the 11020232711

How this model fails, and the parts that fix it.

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washer wouldn't agitate
956 of 1058 people found this instruction helpful.
  • mike from Kent, WA
  • Easy
  • 15 - 30 mins
  • Screw drivers, Socket set
First pry off the cap of the agitator. Then using a socket remove the bolt that holds the plastic cup in place. Remove this cup by prying it loose from the two tabs that hold it in place. Once this cup is removed you can get to the broken cogs.
Slip the new cogs into the underside of the cup, and slide the cup back down in the a gitator housing using the slots on the side for a guide. (You may want to remove the entire agitator and assemble everything upside down, then flip it all back over to mount, so the cogs don't fall out).
Tighten the bolt, snap the cap back in place on top of the agitator and your'e done. Easy repair.
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top half of agitator did not move during wash cycle
288 of 337 people found this instruction helpful.
  • dennis from new stanton, PA
  • Really Easy
  • Less than 15 mins
  • Socket set
pull off softner dispenser, pop off agitator cap by inserting straight screw driver into small slot, remove bolt inside agitator with socket wrench and long extension, pull agitator straight up off shaft, place agitator on floor, with feet holding bottom half pull top half apart from bottom half by pulling straight up, note direction of o ld cogs remove and replace with new, reassemble
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Dog ears worn down; upper agitator not moving
117 of 136 people found this instruction helpful.
  • shawn from la jolla, CA
  • Easy
  • 15 - 30 mins
  • Screw drivers, Socket set
Pulled off the dispenser. Used socket set to remove bolt. Removed entire agitator out of washer. Placed both feet on bottom of agitator and then pulled up on the upper agitator. It took some muscle due to the years of washer use. I used a flat-head screwdriver to weaken the plastic clips holding down the old bearing-driven cam. Once I got the upper agitator off, the guts were easy to pull out. Then I just re-assembled with the 3 new parts (the Cam Driven, the Dog Ears, and the Bearing-Driven Cam).
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