WTW5000DW2 Whirlpool Washer - Instructions

I checked on-line to diagnose the problem, then I researched the parts needed to fix it. I also researched and watched a video on YouTube. Once I removed one of the old suspension rods I simply used the hooked end to grab the hooked end of the new rod and used a vice grip to pull it into place.

Remove the center cover with a screwdriver then loosen the 7/16 bolt with an impact driver socket ccw to remove completely biggest issue is removing bottom cover tried pick tools only thing that was succesful was some dawn dishsoap on the center bolt area to loosen enough to lift up the cover replace the hub part that had worn spline grooves remember to use blue loctite on the 7/16 bolt before re-installing cw to tighten bolt

screw driver and a rachet and socket took it off and put the new one on . no problem follow the direction that comes with it .

had to change out wiring harness was not compatible

I watched the instructions on line, and followed them. Completed the parts change with out any problems, but that wasn't everything I had to do to make the washer to work again. I had to clear all the fault codes that were on the machine. Then the washer started working in all the cycles.

My fault completely! I shut a valve off to a spicket that I have in my garage due to a Nebraska winter. The problem turned out to be that my washer was receiving its cold water from the line that I shut off. So it was an expensive lesson to learn after replacing the switch harness and the latch. Water was turned off Ding Dong!

Was the video and I started everything fell into place. Thank you very much

Removed two 1/4” screws from the backside of control panel. Plastic putty knife slide under front of control panel to release the clips and allowing panel removal. Shut water supply off and removed both hot/cold hoses from valves. Removed the two T-20 screws which allowed the removal of the existing leaking valve assembly. Installed in reverse and it worked perfectly!!

I followed the video instructions on the Part Select site. They were very good. I used the vise-grip to grab the rod and pull up to release the top hook. It is a little tight to get in there but doable.
A tip would be when installing the new rods, pre attach the vise grip. It makes it easier and you don't have to manipulate your hands as much. put them down far enough as the new rods are a bit harder to pull up.
The washer works great now and all symptoms are gone!

Watch video on the site and the insulation will be easy and take about 30 min.

I watched the video and for the most part the first part of the repair went well. I carefully stored the screws, but despite what the video suggested the part did NOT just slide out. Upon further inspection I discovered two small screws in the top of the valve housing affixing it to the machine. Since it was to narrow an are to use a driver I was forced to remove the housing that holds the timer, which involved removing the knob and a small screw. On each side of the housing was a metal clip and true to form I was able to loosen one side but the other the clip launched into orbit. After a thorough inspection of the floor I found said clip. I was then able to remove the housing and loosen the two screws. Of interest is the fact that the new part had molded places for screws different that the video. After that replacing everything went smoothly and I was able to hook up the washer as the repair was successful.

I took the motor, splutch, belt, and capacitor off. Took out agitating plate and removed tub from washer. Took old transmission out and put new in. Reassembling the washer. Followed video instructions from parts select. Easy peasy. Washer runs like new.

I turned off and disconnected the water lines (have a bucket ready) and tipped the washer on its back. I followed along with the provided video that was super helpful. Disconnecting, moving the washer, and reconnecting everything took longer than the repair. Very satisfied with this repair!

removed shield and pully nut and replaced shifter pulley and belt.
rolled it around several times to see how it stayed on or not, it stayed
. I replaced the new shield put the washer upright and tested fine.

Getting to the actual hub is a bit difficult as it involves removing the accetuator and takes some time and patience, but when I tried to replace with a new hub, I found that the screws were stripped, so PartSelect walked me through the ordering process and helped me choose the exact size screws that I needed. Parts came quickly...I already had the hub waiting to be secured and the screws tightened easily. (We had tried using a similar size, but you REALLY need the whirlpool screws that go in there) No more spinning problems, and the machine is not jumping around anymore. Works just like before. This particular machine has to have this part replaced at least twice a year (luckily it's cheap),but saves us from having to buy a whole new machine. My son also told me that since I replace the part so often, best to replace the screws every other time as well.