This 18 ml bottle of white appliance touch-up paint is used to cover scratches or marks on your appliance. The white touch-up paint can be used on refrigerators, microwaves, ranges, clothes dryers, an...
This drive hub kit (part number W10528947VP) is for washers.
Drive hub kit W10528947VP connects the spin basket to the spin shaft that spins the basket. The kit may include multiple parts; refer to...
This is a replacement clutch assembly or cam kit for your washer. The clutch assembly is mounted on the drive shaft on the bottom of your washer. You may need to replace the clutch assembly if the spl...
This water inlet valve is for washers.
The water inlet valve controls the water flow into the washer.
Unplug the washer and shut off the water supply before installing this part. Wear work glove...
The drain hose carries used water from the washer to your house drain.
$31.80
In Stock
Questions And Answers for WTW5000DW2
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45 questions answered by our experts.
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Kelly
August 20, 2021
My washer bounces around on the spin cycle! ?????what could this be?
For model number WTW5000DW2
Hello Kelly, Thank you for writing. We have researched the model you have provided and have found the part you are looking for is The Suspension Rod Kit PartSelect Number PS12347546. Please see the video included. Good luck with your repair.
My wash machine shakes during spin cycle. The basket doesn't have even clearance at the top (between the basket and tub). Suspension already replaced as well as the drive hub.
For model number WTW5000DW2
Hello Larry, thank you for your question. After loading your clothes, you should see only about eight inches of clearance between the top of the basket and the top of the load. The clutch assembly is mounted on the drive shaft on the bottom of your washer. You may need to replace the clutch assembly part PS10057144 if the splines on the clutch assembly are stripped and the washer is making noise, or if you are having problems with the wash and spin cycles.We have a video for you to access. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you.
My washer is stuck on the lock. It won’t open and the lock light is blinking off and on.
For model number WTW5000DW2
Hello Davolyn, Thank you for the question. Normally this is an indication the Washing Machine Door Lock Assembly is faulty and may need to be replaced. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
Can i use a liquid fabric softener with this model? If so where & when do i add it?
For model number WTW5000DW2
Hi Michael,
Thank you for your question. According to the manual for your washer, it has been designed so that you may use a Downy ball dispenser. For more information, you will need to either consult your owner's manual or contact Whirlpool. We hope this helps! If you have any questions, please let us know.
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Carlos
January 8, 2023
my washer does not fully drain the tub, took it apart and there are no obstructions.
For model number WTW5000DW2
Hello Carlos, thank you for contacting us. Check the drain hose and make sure it is not inserted more than 4.5"(113 mm). Also, the issue can be related to a faulty drain pump, part number PS11738156. If this does not help, we would recommend testing the control board, part number PS12114296. It manages the washer's functions such as filling, washing, draining, and spinning. Customer service is available 7 days a week if you require assistance placing an order. Thanks again for reaching out!
ordered hub and it shipped quickly. I was able to put the hub in place and screw the screws in. you want to tighten them down slowly and go around to each screw tightening a little at a time so you don't break the hub. as you tighten the screws down the hub slides down flush. its impossible to just push the hub on with your hand. Buttoned it back up and got caught up on laundry. good day when the washer is fixed.
This product comes in a bottle with a brush like Liquid Paper. It goes on incredibly easy. A second coat might be needed. I wanted to prevent rust from setting in so I covered the scratches and dings. The paint is a little brighter since my washer is 10 years old but it still looks great.
