This 18 ml bottle of white appliance touch-up paint is used to cover scratches or marks on your appliance. The white touch-up paint can be used on refrigerators, microwaves, ranges, clothes dryers, an...
This drive hub kit helps your washer spin and agitate properly by connecting the basket to the motor. If your washer isn’t spinning, is noisy, or wobbles too much, this part might be the fix. It’s a s...
If your washer is noisy, spins slowly, or leaves clothes soaking wet, this splutch cam kit might be the fix. It helps your machine switch between washing and spinning by connecting the motor to the ba...
This lid switch assembly is for a top load washer. The lid switch assembly detects if the washer lid is open or closed and prevents the washer from spinning when the lid is open.
This 6-pin shift actuator is a genuine replacement part designed for use in select washing machines. It plays a critical role in controlling the movement of the transmission, allowing the appliance to...
This suspension rod kit is a genuine OEM replacement kit that is compatible with various models of washing machine. The kit is responsible for supporting the inner tub of the washing machine and absor...
This water inlet valve is for washers.
The water inlet valve controls the water flow into the washer.
Unplug the washer and shut off the water supply before installing this part. Wear work glove...
Having a problem with a funky-smelling washing machine, or one that just doesnt seem to clean your clothes as well as it used to? Say hello to the Affresh Washing Machine Cleaner by Whirlpool. This po...
If your washer isn’t cleaning clothes like it used to or making strange noises, the washplate might be the problem. This part sits at the bottom of the tub and helps move clothes through the water for...
$141.16
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Questions And Answers for WTW5000DW2
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Kelly
August 20, 2021
My washer bounces around on the spin cycle! ?????what could this be?
For model number WTW5000DW2
Hello Kelly, Thank you for writing. We have researched the model you have provided and have found the part you are looking for is The Suspension Rod Kit PartSelect Number PS12347546. Please see the video included. Good luck with your repair.
My washer is stuck on the lock. It won’t open and the lock light is blinking off and on.
For model number WTW5000DW2
Hello Davolyn, Thank you for the question. Normally this is an indication the Washing Machine Door Lock Assembly is faulty and may need to be replaced. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
My wash machine shakes during spin cycle. The basket doesn't have even clearance at the top (between the basket and tub). Suspension already replaced as well as the drive hub.
For model number WTW5000DW2
Hello Larry, thank you for your question. After loading your clothes, you should see only about eight inches of clearance between the top of the basket and the top of the load. The clutch assembly is mounted on the drive shaft on the bottom of your washer. You may need to replace the clutch assembly part PS10057144 if the splines on the clutch assembly are stripped and the washer is making noise, or if you are having problems with the wash and spin cycles.We have a video for you to access. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you.
my washer does not fully drain the tub, took it apart and there are no obstructions.
For model number WTW5000DW2
Hello Carlos, thank you for contacting us. Check the drain hose and make sure it is not inserted more than 4.5"(113 mm). Also, the issue can be related to a faulty drain pump, part number PS11738156. If this does not help, we would recommend testing the control board, part number PS12114296. It manages the washer's functions such as filling, washing, draining, and spinning. Customer service is available 7 days a week if you require assistance placing an order. Thanks again for reaching out!
Can i use a liquid fabric softener with this model? If so where & when do i add it?
For model number WTW5000DW2
Hi Michael,
Thank you for your question. According to the manual for your washer, it has been designed so that you may use a Downy ball dispenser. For more information, you will need to either consult your owner's manual or contact Whirlpool. We hope this helps! If you have any questions, please let us know.
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ordered hub and it shipped quickly. I was able to put the hub in place and screw the screws in. you want to tighten them down slowly and go around to each screw tightening a little at a time so you don't break the hub. as you tighten the screws down the hub slides down flush. its impossible to just push the hub on with your hand. Buttoned it back up and got caught up on laundry. good day when the washer is fixed.
Replaced the gears that were eaten up, the retainer and the actuated. All parts but the spring are plastic. Did all according to your instructions. Happy to report all went well. Washer is working again.
