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11020022014 Kenmore Washer - Instructions

All Instructions for the 11020022014
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The washer quit agitating
I noticed the agitator didn't "lock up" in one direction to properly agitate the load (which in turn "agitated" my girlfriend. I took the agitator apart to find the dog ears were worn. I ordered some new ones at a cost of about $12 delivered fed-ex and had the new dog ears installed in about 15 minutes saving me a bag of money from the repair man.
Parts Used:
Agitator Directional Cogs
  • Jeff from Michigan City, IN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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agitator weak, hardly turning
took the cover off the top of agitator, removed 3/8" bolt that went through cam and secured agitator. removed agitator and replaced the 4 agitator dogs and cam.
replaced agitator, tightened bolt, replaced cover. the washer works like new again? thankyou for your help and the correct parts.
Parts Used:
Agitator Repair Kit
  • paul from mount Juliet, TN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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Water inlet and valve froze and cracked
Ordered and replaced the water inlet and valve assembly from this site
Parts Used:
Washer Water Inlet and Valve Assembly
  • Donna from MOUNTAINBURG, AR
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers, Socket set
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Top portion of agitator not turning
The top portion of the agitator was not turning so that laundry could be drawn down in the wash tub. The problem was 4 little cogs that where worn and would not catch on a gear/cog portion of the bottom portion of the agitator. the cogs where about $10 delivered and it took about 25 min. to install (from top of washer). The old cogs, I also repaired by taking them out and using a hacksaw to redefine the grooves on them. They are still working, so I will hold on to the new parts until needed.
Parts Used:
Agitator Directional Cogs
  • James from Oldtown, MD
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
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agitator stopped working
Go to youtube and watch how to repair washing machine agitator. It is so easy. did the repair. Now it works, less than $20.00 to fix. Now I don't need to buy a new washing machine. Maybe it will make it another 15 years.....
Parts Used:
Agitator Directional Cogs
  • KENNETH from HAUGHTON, LA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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Agitator was not turning properly; soap left on clothes. The teeth on the agitator dogs were worn off.
Gently pry top of agitator off with small flat-blade screwdriver. Using the square end of a 1/2-inch socket extension, unscrew the plastic center "nut." Lift agitator off, remove center cone that holds the dogs, slip the retainer ring off, remove the worn dogs and replace. (Great opportunity clean the soap scum off the agitator!) Reverse the process to complete the repair.
Parts Used:
Agitator Directional Cogs
  • Carol from WEST LIBERTY, IA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
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No problem
That OK , easy.
Parts Used:
Agitator Directional Cogs
  • Luu from STANTON, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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Agitator doggs wore out
Followed youtube video. Great instruction.
Parts Used:
Agitator Directional Cogs
  • Glenda from FUQUAY VARINA, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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Agitator stopped turning with a load in it.
Pulled cap off top of agitator, loosened bolt down in center of assembly and pulled collar up with pliers.
Removed old dog ears and replaced. Need to be extra careful on direction of dog ears.

Very simple; even a cave man could do it!
Parts Used:
Agitator Directional Cogs
  • Harry A. from Maitland, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers, Socket set
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Agitator was spinning freely
Removed the fabric cone from center of agitator pop out the plastic cover inside, remove bolt in center pull on agitator, remove cam holder and replace cams.
repeat process to re assemble
Parts Used:
Agitator Directional Cogs
  • Michael from Clawson, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
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Top part of agitator quit agitating in one direction.
First, I removed the (3) piece softener cup from the top of the agitator.
Then I removed the bolt from inside the top of the agitator.
The agitator drive assembly lifts out of the lower agitator.
A flanged plastic snap ring holds the (4) drive dogs into the drive assembly.
Use a small screwdriver to remove the snap ring.
Replace the (4) drive dogs, and reassemble in reverse order.

As far as repairs go, this one is really easy.
Parts Used:
Agitator Directional Cogs
  • Eldon from Liberty Lake, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Socket set
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Top part of agitator was skipping/not turning
First I removed the pop off cap at the top of the spiral shaped top agitator. Then reach down inside and pry off another pop off water tight cap exposing a 7/16 or 1/2 inch nut. A deep socket would probably be easiest but I didn't have one so a nut driver and luck got it unthreaded- it was pretty tight and yoiu have to hold the agitator from spinning while you unthread. Then the upper agitator asslembly lifts out and the cog assembly falls apart but it's only like 3 or four housing pieces and it only goes together one way to hold the four new cogs in place. reassemble and the machine works great again
Parts Used:
Agitator Directional Cogs
  • Mike from Lakewood, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
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Top agitator quit rotating
With screwdriver removed the agitator top cap. Then with a 3/8 drive socket set removed the bolt holding the agitator assy. to the driveshaft. Removed the drive dog assy. Installed the agitator repair kit and put the complete agitator back together in reverse order. That was it! Works great
Parts Used:
Agitator Repair Kit
  • David from Corona, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Socket set
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agitator didn't turn
I took out the fabric softener dispenser, then pulled of the plastic plate. There is 1 big bolt that has to be unscrewed in there. After that gets unscrewed, the whole agitator will pull out of the washer. I put the agitator on the ground, stepped gently with both feet on th bottom (mostly flat part). then I pulled on the top cylinder part, and the 2 parts separated. There is a little disk in the cylinder part that pops out. remove the top and replace the cogs. then put the disk back together. Push the two big main parts of the agitator back together...snap the disk back in and put the whole agaitator back in your washer. pop it back into place and screw in the bolt.....DONE! I have to replace these cogs about 1ce a year...it costs me about $5 and 15 minutes...but it keeps my waher running great!
Parts Used:
Agitator Directional Cogs
  • marsha from challis, ID
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
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wouldn't agitate properly
I removed the fabric softner dispenser,removed the inner cover,removed the 1/2" bolt holding the upper agitator to the lower agitator and pulled the upper agitator up and out.Remover the cog holder from inside the upper agitator and replaced the old cogs with the new.They simply set loosely in the holder.I then reversed the process of putting the agitator back and bolting it in,inserted the small cover and dispenser.The entire job took about 5 minutes at most.
Parts Used:
Agitator Directional Cogs
  • Wilber from Thomaston, ME
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
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All Instructions for the 11020022014
106 - 120 of 433