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11020022014 Kenmore Washer - Instructions

All Instructions for the 11020022014
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the top section of the agitator would not turn
First I came to this web site and discovered some directions from other customers. I then followed those directions to disassemble the agitator. I removed the softener cup by pulling up on the blue plastic retention ring. I then used a flat head screwdriver to remove the plastic cap by placing the screwdriver into the slot on the side and prying it off. Next I used a 3/8 socket and extension to remove the bolt which holds the agitator to the shaft. After the bolt was removed I pulled up on the agitator and removed it from the washing machine. To remove the upper section of the agitator, I placed it on the ground and holding the base with my feet, I pulled on the upper section. I then removed the dog ears, verifyed the problem and ordered the parts (dog ears). The parts arrived in less time than promised, were installed in about 5 minutes and I was back to doing laundry. When you reassemble the agitator, turn it upside down to install the dog ears so they do not fall out.
Parts Used:
Agitator Directional Cogs
  • joseph from san antonio, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Socket set
2 of 3 people found this instruction helpful.
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agitator broke
very easy to repair , instructions very clear , parts person very good to talk to, parts got here fast
Parts Used:
Washer Washer
  • Joseph from Kalkaska, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
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My Machine Wasn't Agitating... Which Was Agitating Me!
It was really easy. I popped off the agitation cone cover, used a socket set to remove the bolt which holds it all together. I removed the broken part, assembled the new one, using the old one as a example. I installed the new one. . . And I have clean clothes again. So much better to fix the old machine then buy a new one. . .
Parts Used:
Agitator Repair Kit
  • mary from hallandale, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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Upper agitator would not move
Removed the fabric softner despenser on to of agitator.
Removed the filter inside the agitator, pull straight up
Removed the bolt in the center of the agitator using a an extension on a 5/!6 socket.
Pulled the agitator out of washer removed inner works by hand. There are 4 fiberglass parts with teeth on them, I removed these 4 units and replaced them with new ones and it them put agitator back together in the reverse order. Works great.
Parts Used:
Agitator Repair Kit
  • Gary from Lake Havasu city, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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Reolaced actuator
1. Unplugged the electrical cord
2. Unscrewed the plastic guard
3. Unscrewed the actuator screws
4 Unplugged the cord.
5. Replaced the olld one with the new one and reversed the order
6. Uprighted the machine
7 Performed trail run with vinegar
Parts Used:
ACTUATOR
  • Thomas from New Fairfield, CT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
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Top Of Agitator Was Not Engaging
1St I took the top cap from the agitator, I then removed the middle cap. I then removed the 7/16th bolt from the middle of the agitator and removed the agitator. I took the old broken parts out and replaced them with the new parts. I then put everything back together in the reverse order tried the washing out and it works great. Actually I just followed the instructions, which took 20 minutes, and everything was kopacetic.
Parts Used:
Agitator Repair Kit
  • RANDI from APACHE JUNCTION, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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Top Agitator would turn
First, I unscrewing the single bolt which keeps the two part agitator in place (agitator bolt). Second, I pulled the entire agitator out from the machine. third, I then seperated the top and bottom parts of the agitator. forth, I removed the old worn out "Agitator Direction Cogs". Fifth, I then inserted the new Agitatpr Direction Cogs"s. Six, I reassembling the top and bottom parts of the agitator. Seven, I reinstalled the reassembled agitator back into the machine. Eight, after inserting and tighting up the agitator bolt with a socket rench, and tured the machine on, it work like it was new again. .
Parts Used:
Agitator Directional Cogs
  • EDWARD from CATONSVILLE, MD
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
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Water leak into washer drum
Replaced the water inlet valve. Easy install… figured it out on my own, but checked the instructional online video to make sure it was done right.
Parts Used:
Washer Water Inlet and Valve Assembly
  • Richard E from BURKE, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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Rinse cycle kept repeating, did not spin clothes
Spin indicator light was illuminated but machine was repeating rinse cycle rather than spinning water out of clothes. Replaced the pulley and drive coupler, thinking there was a mechanical problem. Video instructions were great but old pulley and drive coupler looked perfect so replacing them did nothing. Next I replaced the washer actuator (shifter), thinking that was the reason for no high speed spin. Easy job, as shown in the video, but it also did nothing. The problem turned out to be a failure in the control panel, probably resulting from years of vibration. Decided to stop chasing my tail and bought a new washer.
Parts Used:
Washer Drive Pulley
  • Shane from CLINTON TWP, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers, Socket set
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Broken agitator dogs
Pop the cap on the agitator with a screwdriver then take out the bolt underneath. Replace the agitator dogs.

When putting the bolt back, don't tighten like its going to jump out of the washer. I think that's why I had to replace it a second time
Parts Used:
Agitator Repair Kit
  • Larry from Aloha, OR
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Socket set
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Replaced cogs in agitator
Fabric softener dispenser simply lifts off the top of the agitator. Then, a flat head screwdriver, tucked anywhere under the edge of the cap, lifts/pries it off. Then drop a 1/2" drive extension(no socket as it simply is the extension itself) into the plastic "nut" and remove it while holding onto bottom of agitator with your other hand. Lift it out, replace the cogs and reverse for reassembly. Total time less than 5 minutes, including shipping was $10.50 for cogs - repair #4 completed thanks to the fine folks at PartSelect! PS - part arrived at my door less than 24 hrs after ordering it even tho I requested 2-3 day shipping.
Parts Used:
Agitator Directional Cogs
  • Allen from Simpsonville, KY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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Top agitator would not agitate
The repair was very simple. I removed the agitator cap with a small screw driver, removed the retainer screw with a socket set tool. I removed the top agitator, lifted the cam and removed the old worn directional cogs installed the new ones. I reassembled the agitator. All of 10 minutes.... Very easy
Parts Used:
Agitator Directional Cogs
  • Michael from Clarksville, TN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Socket set
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top of agitator didn't agitate
My kit didn't have instructions, and there was one thing not mentioned by others, so I'll pitch in this info: 1) pry off the agitator cap. 2) Removed the bolt with nut driver & lift out agitator. 3) Now, to get the cam assembly out, I had to use some long needle-nose pliers to snap off small horizontal tabs that extend from the old cam assembly. These tabs exert outward pressure on some vertical tabs that extend upward from the agitator base and hold the cam assembly in place. It probably wouldn't be a big deal if you broke off the vertical tabs by mistake, since the bolt would hold the cam assembly in place anyway. With the horizontal tabs gone, the old cam assembly can be lifted off the agitator base. 4) The new assembly can be put in place, but the vertical tabs just mentioned need to be positioned so that the new assembly can be slid over the top. If they are bent, the new cam assembly will not drop down in place! 5) re-assemble the rest. ALL IS GOOD!
Parts Used:
Agitator Repair Kit
  • Richard from Grass Valley, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers
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Washer Agitator not working properly
With the help of a You Tube video, which was watched first, then when the parts were delivered, the video was watched again, then we played the video back and paused it after each section was done so we could make sure we were doing the repair correct. The one thing I will mention that the video doesn't mention to do is, before taking the agitator out of the washer, put a mark somewhere on the agitator to tell you which end is the top. Just remember that the top( cap ) will be off, so that will not work. Otherwise it was a good, easy fix
Parts Used:
Agitator Directional Cogs
  • Carleen from Las Vegas, NV
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
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agitator cogs wore out
Removed the agitator assembly with a socket wrench and extension, replaced cogs, reinstalled assembly...took about 10 minutes because I dropped the assembly once, and had to reassemble it. An absolute "piece of cake."
Parts Used:
Agitator Directional Cogs
  • Wendell from Hudson, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
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All Instructions for the 11020022014
91 - 105 of 433