This top-load washer suspension rod and spring assembly helps stabilize the wash tub and reduce movement during operation. It supports the drum throughout the wash and spin cycles, minimizing vibration, noise, and excessive shaking. Replacing a worn or damaged suspension assembly can help correct issues such as the washer vibrating, moving, making unusual noises, or failing to spin properly, restoring smoother and more balanced performance.
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Troubleshooting
This part fixes the following symptoms:
Shaking and Moving
This part works with the following products:
Washer.
This part works with the following products:
General Electric.
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★★★★★
★★★★★
Peter M - March 9, 2024
Verified Purchase
Easy repair
The part came fast within 2 to 3 days. But I must say the service and help I got over the phone was amazing their staff was so knowledgeable and helpful unbelievable will be using these guys forever now.
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4 questions answered by our experts.
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Mark
December 31, 2023
all 4 rods have same size right ?
For model number GTW460BMK1WW
Hello Mark, thank you for contacting us. According to our research, all the rods do not have the same size. The left side rods have the same part number PS11772360, and the right side rods have the same part number PS11772361. We hope this helps!
The drum on our washer is wobbling and won't spin. I believe that the most likely problem is the 4 spring support arms and that the two on the left are different from the 2 on the right. Do you have these for GE Washer, Model # GTW680BMK0DG, and if so what are your part numbers.
Thank you.
Colin
For model number GTW680BMK0DG
Hello Colin, thank you for getting in touch. According to our research, the suspension rod and spring assembly for the left side, part number PS11772360, and for the right side, part number PS11772361, are compatible with your model number. You will need to replace them to fix the washer wobbling and spin issues. We hope this helps.
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Sebastien
May 14, 2024
Hi, i need rod assembly for my washer, left and right side. My washer don’t want to balance. So, she don’t spin. I’m not sure if the rod is the problem but when a make a spin test, she spin good but move a lot. My model is GTW680BMMDG. I don’t know the difference with the GTW680BMM1DG. Can you help me to find parts? Thank you
For model number GTW680BMM1DG
Hello Sebastien, thank you for contacting us. According to our research, the issue is most probably with the suspension rods and spring assembly. The left side suspension rod and spring assembly for your model is part number PS11772360, and the right side suspension rod and spring assembly is part number PS11772361. You may need to replace them to fix the issue. We hope this helps!
Can't tell without pictures what I'm getting. Need 2 each side stabalizer rods. 2 white 2 green.
For model number GTW451BMR0WS
Hello Gwendy, Thank you for reaching out. You will need to order two of the PS11772361 and two of the PS11772360. The rods are sold individually. We hope this information helps!
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