This genuine OEM drive belt connects the motor to the washer’s basket, enabling smooth spinning and agitation during wash cycles. Made from durable materials for long-lasting performance, it ensures e...
This washer or dryer selector knob allows you to easily choose cycles by connecting to the control panel’s rotary shaft. Made from durable white plastic with a chrome accent, it provides a secure fit ...
Ensure safe and efficient operation of your washing machine with this genuine lid lock quick release assembly. Designed to keep the lid securely locked during wash cycles and allow quick opening after...
This washer drain hose assembly is a genuine OEM replacement designed to connect the washer pump to the drainage system, ensuring proper water removal during cycles. Made from high-grade rubber for du...
This top-load washer suspension rod and spring assembly helps stabilize the wash tub and reduce movement during operation. It supports the drum throughout the wash and spin cycles, minimizing vibratio...
This washer suspension rod and spring assembly is designed to help stabilize the tub in a top-load washing machine, reducing excessive vibration and noise during operation. By supporting the tub and m...
This lid lock striker assembly engages with the lid locking mechanism to ensure the appliance operates only when the lid is properly closed. Secure engagement is essential for safe operation and unint...
This mode shifter assembly helps your appliance switch between wash and spin cycles seamlessly. Its durable construction ensures smooth transitions and dependable performance, making it essential for ...
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4 questions answered by our experts.
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Kathy
May 18, 2023
The washer machine will not leave the soak cycle, does not matter what cycle the washer is on or what settings it’s in.
For model number GTW485BMK0WS
Hello Kathy, thank you for the question. If the washer is not leaving the soak cycle, make sure the cold water is not turned off to the washer and the cold and hot water hoses are not reversed. If this does not solve the issue, you may need to replace the water inlet valve, part number PS12069194. We hope this helps!
Washer leaking want to look inside but unsure how to access by removing front or back of machine
For model number GTW485BMK0WS
Hi Andrea, thank you for asking. According to our research, the washer may most likely leak from the drain hose or the pump. We have found some relevant instructions for you to check the drain hose. They may not be of the exact same model, but they will help you with the process. You may follow the following steps: shut off the water supply and unplug the power to the appliance. Remove the drain line from the wall. Remove the hot and cold water supply lines from the inlet valves. Set a drain pan or towel underneath the hose, pinch the clamp, and pull the hose from the washer. Unthread the screw on the plate closest to the drain opening, press the plastic tab and slide the drain outlet up and push in. Tip the washer back and prop it up using a wooden block or chair. Slide down the clamp securing the hose to the drain pump. Slide the hose off the drain pump and remove the assembly from the appliance to check the leak or damage to the hose or the pump. We hope this helps, good luck with this repair!
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LORI
May 18, 2024
Nothing works and pump will not turn of unless machine is unplugged
For model number GTW485BMK0WS
Hello Lori, thank you for getting in touch. Based on our understanding of the issue, we would suggest checking the triac controller, part number PS11774703, to solve the problem. Glad to be of assistance!
Initially washer would start the wash cycle for a couple of seconds, then shut off. Leaving water still in washer.
Now washer is not working at all. Cycle lights light up when lid is opened or washer is touched before doing any laundry. Once I hit start washer shuts down
For model number GTW485BMK0WS
Hello John, thank you for reaching out. It appears that your washer may have a damaged triac controller, part number PS11774703, and you may need to replace it to fix the issue. We hope this solves your problem!
