This thermal fuse is a safety-critical component in your dryer, designed to shut off power to the heating element if internal temperatures exceed safe limits. If your dryer isn’t heating or won’t start, a faulty thermal fuse may be the cause. Replacement may require partial disassembly using a screwdriver and wrench. Always disconnect power before beginning the repair. This part is sold individually and does not include additional accessories.
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Troubleshooting
This part fixes the following symptoms:
Not Heating | Won’t Start
This part works with the following products:
Dryer.
This part works with the following products:
Whirlpool, Maytag, Kenmore, Kenmore.
Part# W10909685 replaces these:
W10693363
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Frances B - February 5, 2020
Verified Purchase
Part was perfect
Unfortunately I still have not located the heat issue I have replaced all the parts Whirlpool said would fix this problem. If possible could there be a issue with the main board. The machine functions amazing just no heat
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Customer Repair Stories
Average Repair Rating: 3.8 / 5.0, 1 reviews.
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No heat
Remove backing very easy (approximately 12 8mm screws). Thermostat on left side facing the back. 2 8mm screws . Thermal fuse slightly further towards front of dryer but still accessible (caution longer arms needed). Unscrew first them release safety clamps to unplug (be gentle have patience). Place all back same as removed and it worked!!
Ask our experts a question about this part and we'll get back to you as soon as possible!
15 questions answered by our experts.
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Leonard
September 18, 2022
Will a bad thermal fuse cause my dryer not to turn on and spin . Control panel comes on and counts down to start but no spinning
For model number WED5620HW1
Hello Leonard, thank you for your question. We have researched your model and found that the issue is probably with the Thermal Fuse, part number PS11766766. If that does not take care of the issue, then the problem is most likely to be related to the Thermostat, part number PS11746740. If you require assistance to place an order, please contact customer service. We hope that helps!
Runs fine no heat have replaced igniter flame sensor and relay coils. Still no heat thermal fuse ohms 0.00. Where to I go next??
For model number MGDB835DW4
Hello Keith, thank you for reaching out. We would recommend checking the high limit thermostat, part number PS11741455, to get to the root of the problem. Glad to be of assistance!
It will turn on, blow air, tumble, etc just not produce heat. Would this be thermostat or heating element? It's only about a year to 18 mths old
For model number WED5100HW1
Hello Jennifer, thank you for reaching out. According to our research, the issue is most probably with the internal bias thermostat, part number PS11746740. It attaches on the blower housing, and monitors and helps regulate the temperature inside the dryer. You may need to replace it to fix the issue. Glad to be of assistance!
Power comes on but when you press the start button it counts down 321 then all I hear is a click click I located the sound coming from the control board on the power relay would that be my issue. Control board is (w11176355).
For model number YWED5620HW0
Hello Steven, thank you for getting in touch. Based on the description that you have provided, the issue is most probably with the electronic control board, part number PS12711969. We would recommend replacing it to fix the issue. Glad to be of assistance!
We lost power recently. When it was restored the fuse on my electrical block was blown for the dryer. That has since been replaced and the plug has been tested but my dryer still does not work. Should I replace the thermal fuse?
For model number WED5100HC0
Hello Amber, thank you for getting in touch. Based on the description that you have provided, we would recommend replacing the thermal fuse, part number PS11766766, to fix the issue. Glad to be of assistance!
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Rockett
December 12, 2024
sometimes does not heat, heats more than no heat, then sometimes its not as hot as I think it should be but overall its heating.
For model number MED5630HC0
Hi Rockett, thank you for reaching out. Based on our understanding, we would suggest checking the dryer thermistor, part number PS11746740. It monitors and controls the temperature inside the dryer drum. You may need to replace it to fix the issue. We hope this solves your problem!
I have power to the dryer, however when pressing the start button I hear a click and nothing happens. I already checked the control board and no issues there. Do you think this could be the Thermal Fuse? Thanks.
For model number MEDB855DC3
Hi Matt, thank you for contacting us. Yes, the issue could be with the thermal fuse, part number PS11766766. It is a safety component within dryers to shut off power to the heating element if the temperature rises above a specific temperature threshold. If your dryer is experiencing problems heating up or starting, the thermal fuse may be bad and likely needs to be replaced. We hope this solves your problem!
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Jeremy
July 11, 2025
The digital control panel works and the motor runs fine but it will not heat up.
For model number MED7230HW1
Hi Jeremy, thank you for reaching out. The issue seems to be with the dryer thermistor, part number PS11746740. It prevents the dryer from overheating by monitoring and controlling the temperature of the inside of the dryer drum. You may need to replace it to fix the issue. We hope this solves your problem!
What would cause the dryer to start and then stop within 5 seconds?
For model number WED6620HW2
Hello Dena, thank you for contacting us. We would recommend checking the following parts to fix your issue: Thermistor, part number PS11746740, and Moisture Sensor, part number PS11741408. We hope this helps! If you need help placing an order, customer service is open 7 days a week. Thanks again for your great question.
Our dryer doesn’t get hot suddenly. How can I determine if heater or thermal fuse or other part causes the problem?
Thanks!
For model number WED87HEDW1
Hello Rebecca, thank you for contacting us. The issue is most probably related to the thermostat, part number PS11746740. You can also check it with a multimeter; it should read 10K ohms resistance at room temperature. Using a multimeter you can also check the heating element, thermal fuse, and high-limit thermostat by performing a continuity test. A faulty part does not have a continuous path in them. We hope this information helps!
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