WM3431HS LG - Instructions
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Pump stopped working
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Martin from Pie Town, NM
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Difficulty Level:Easy
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Total Repair Time:1- 2 hours
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Tools:Pliers, Screw drivers, Socket set
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Error code "EO", Drain Pump not working
I followed the video on the PartSelect web site for this repair and it went just fine. I also replaced the drain hose while I had everything apart. Thank you PartSelect, same day shipping. Arrived within 3 day's and your video was spot on.
Parts Used:
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Stephen from DEMING, NM
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
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The hot water inlet valve was leaking at the seal between the valve and cellinoid.
Some screws, some clamps. Easy and straight forward. unplug machine, turn off water, disconnect water hose, unscrew top of machine (2 philips head screws), disconnect clamp from valve (use a towel for remaining water), disconnect wire, unscrew from place holder, remove entire valve, work backwards from there.
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john from pearl river, NY
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
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slow water leak
Pull the washer away from the wall to get behind it. Unplug the electrical power cord from the wall. I removed the top cover by unscrewing the 2 screws on the back of the washer. Slide the cover back about 1-2 inches towards the back of the washer and then lift the cover up and remove. It might be a little tight to slide back, you may need to wiggle the cover side to side or give it a good smack. The water inlet valve is directly at the top inside of the washer. I saw a slow leak dripping from the hot water inlet valve onto the back side of the drum. Turn off the water supply valve at the wall and then unscrew the supply water hose from the water inlet valve at the back of the washer. Disconnect the electrical connector and water hose from the inlet valve inside the washer. From the outside of the washer on the back, remove the screws holding the water valve and lift out the valve. Install in reverse order.
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mark from pleasant prairie, WI
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
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the water inlet was leaking
pulled off top of washer to get at the inlet valve disconnect two hoses take two screws out and then you put it back together the way you took apart and your done
Parts Used:
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gerald from wis dells, WI
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
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Inlet hot water valve was leaking.
1. Unplug washer. 2. Shut off water supply (hot and cold). 3.Remove hot water hose at washer inlet. 4. Remove the 2 plastic pieces that hold the washer top to the washer body by removing the 2 retaining screws. 5. Pull the top back to remove and set the washer top off to the side. 6. Unclip the electric harness from the inlet water valve. 7. With your pliers, loosen the clamp on the water inlet valve discharge hose and remove the hose from the valve. 8. Loosen and remove the 2 screws holding the inlet valve to the washer body. Install new hot water inlet valve and follow steps in reverse. Check for leaks before plugging washer back in. Run washer and check for leaks. Note: Excellent video available on You Tube. Consider replacing both the hot and cold water connecting hoses during the repair if they are old.
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John from Houston, TX
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
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Water inlet valve coil was leaking water.
Unplug Washing machine first. Then remove 2 screws at the back of the top cover. Slide the top cover back then lift and remove. Unplug electrical connector @ inlet valve and remove water lines 1 going in and 1 out of valve. Remove 2 screws holding assembly in place then install new valve assembly and all other components in reverse order.
Parts Used:
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Robert from Asheville, NC
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
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Washer will not power on
Disconnected power. Removed washer top; only 2 screws in back. Disconnected two wire connectors on Filter Assembly Circuit. Removed assembly; 1 screw. Installed new assembly, reconnected wires, and replaced washer top.
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Robert from Damascus, MD
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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Unit would not start up
Conclusion was that either the control panel or the noise filter (an electrical fuse apparatus)was bad. Disconnected the water line, turned off power, and pulled unit out from cabinets. Determined that voltage was going into the noise filter (white harness) but almost no voltage coming out (red harness). Ordered noise filter. Hardest part was removing old noise filter from dishwasher frame without removing the whole unit from cabinet and turning upside down.One screw holds the part in the frame. With power off, I used a very small ratchet with phillips screw driver. Pried unit out with screw driver on side to the panel front. It has a retaining tab there.Installation was the reverse. Instead of putting screw back the way it was originally installed, I screwed it in from the outside of the frame. Much easier and just as solid. Tested unit with power on. Hooked up water line. Works great. Note: LG dishwahers have a high repair rate and that this part has a high failure rate. This LG unit was two years old. Never had to fix my 15 year old Sears dishwasher. It still works to this day. (I gave it to my daughter.)
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LES from GAINESVILLE, FL
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers, Wrench set
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h2o filled w/o stopping
removed top, removed 2 screws, replace part. did not fix problem, the real problem was the water inlet valve, works great, easy fix. thanks
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sherman from BROKEN ARROW, OK
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
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Hot Water Inlet valve (solinoid valve leaking)
Removed lid (top of washer), then ran a cycle in normal to identify the failed component, then noticed the water inlet valve assembly for the hot water was leaking, used my pc and went to website Part Select and found to failed part on the parts break down item, then ordered the part, the part "Valve Assembly Inlet" for the hot water arrived 2-days later, replaced valve in less than 5-minutes, disconnected push on electrical connector, unscrewed the valve assembly inlet and installed the new valve assembly inlet, very easy
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MARVIN from MARYVILLE, TN
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
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leaky inlet valve
found the leak, went to the website, called customer service, ordered the part... $24 later, problem solved. Great customer service and on-line support
Parts Used:
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Michael from Granite Bay, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
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The washer kept displaying "tE" error and the machine would stop.
First we unplugged the machine. Then turned off the water and disconnected the hoses. Pulled out the machine and laid it on its side to access the themsistor located on the drum. (No, you do not have to remove the control panel at all to replace this part) The thermsistor is clearly seen with a flashlight. There were plastic ties holding the wires of the thermsistor so we used small scissors to cut the ties. Then unplugged the old thermsistor and plugged in the new thermsistor and used a regular bag twist to secure the wires. Repair complete and the machine is back to normal. Thank you Part Select.
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William from Edgewood, MD
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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broken handle on door
Removed screws from door, not hinge, replaced handle, reinstall screws and you're done!
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Jim from Albertville, AL
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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My Washing Machine was not draining properly
The machine was making a grinding noise instead of draining. I spoke with the LG rep on the 800 line and was told to call a repair man. The Parts select diagram helped me to identify the part I needed. It was clear enough that I was confident it was the right one. Three days and six screws later the machine was working fine.
Parts Used:
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matt from Fuquay Varina, NC
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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