WM3431HS LG - Instructions

Watch the video to repair and follow along

Follow the LG washer video.

Unscrewed the old part; screwed in the new part and said a quick prayer - LOL!
The part worked great, but I wanted to mention how quickly I received the part!
I would definitely order from this company again!

turn washer on it's side. dampers are visible from underneath. use needle nose pliers to "pinch" end of retaining pin and pull pin out. it will take some force to remove. i would recommend replacing all 3 as i had one that had a mounting tab broken off. i then realized the other dampers were bad. there should be resistance in the up and down motion. if not replace.

E. Z. hardest part (which isn't hard) was moving the appliance to reach the back, then putting the appliance back into place. the actual repair (swapping out valve) took less time than that to do.

Replace both bearings and seal also replace spider gear due to the bearing seal surface damage,also replace drum gasket and door gasket and all shock absorber.The clean up two more time then the repairs did.

Removed top panal found broken parts and pieces, replaced spring and plastic spring holder. Straightened out and reattached drum front boot.

you tube it , not to hard to install

I youtube searched this problem and found a video from partselect. I watched the video, purchased the part, and followed the video instruction step by step to repair the washer. Part with tax and shipping was $52.

followed instructions on video , when part was delivered I had washer fixed in about 1/2 hour, very easy to fix . Wife is happy and I saved a lot of money. Thank you partselect.com

Remove where the water pumps are and remove the one that was damaged easily

Do not pay a service company to come to your house to make this fix!!! If you have common sense, simple tools, a phone camera and some mini zip ties you can do this!

After watching a couple YouTube videos on installing a new motor I had the confidence to start the job. My biggest worry was I'd forget where a screw/part went so I took a lot of pictures as I disassembled. I also laid all the parts out on a table reflective of where they belonged on the machine. I learned washers aren't rocket science - YOU CAN DO THIS. The most difficult part of the fix was my washer was a different model so much of the caging was completely different than YouTube disassembly, but once I got into the machine it was fairly identical. Easily popped out the old, broken motor and inserted the new LG certified part. Reassembled in 1/2 the time of disassembly and my machine works like new:) Hoping to get another 10+ years out of this washer.

Thanks PartsSelect for the high quality certified LG part. Very nice quality and weight.

Straight forward repair when you have the correct part.
Remove rear panel,
Remove magnetic rotor off drum.
Remove rotor, unclip sensor, replace with new sensor.
Put back together in reverse order.

Drum spins !!!

1 tilt washer back
2 remove cover plate screw from front of drain filter access panel.
3 Remove cover plate and remove 2 more mounting screws .
4 go below washer and pull down sliding clip and move pump assembly back.
5 remove wires and 3 mounting screws around pump housing
6 Swap pump and re-attch wires

Slide out double stack unit, take the back off, stand on my head and reach in to remove hose clamo off pump hose. slide new hose on and clamp, but back on, and slide washer/dryer stack back in to place.