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PEM31SM3SS General Electric Microwave - Instructions

All Instructions for the PEM31SM3SS
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Fan stayed running when door was open...all else working fine
First, unplug microwave. Unscrew two screws at top of microwave, slide grill cover left and remove. This allows access to single screw holding control panel. Remove this screw and lift up control panel to remove. Secondary door switch is black switch at lowest position. The switch is held in place by a lever in back and very hard to get to. Remove the wires plugged into the switch, then remove two screws holding the plastic switch mount that holds all three switches. These screws use a "star" type screwdriver. Once the plastic mount is free, lift it up, right, and tip it slightly to find the lever that will release the black secondary door switch (the lowest switch)...release the broken switch, snap the new switch in its place. Replace the plastic mount by lifting and replacing back into position and replace the two "star" screws. Now, replace the wires onto the new switch, and test operation. Replace control panel, and top grill. It goes faster than it writes...getting the old switch out through that difficult to reach lever was the hardest part...still less than thirty minutes.
Parts Used:
Secondary Door Switch
  • Marla from Arlington, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Microwave came on when door open
Turn off main power bracker. Removed fan vent, removed control panel, disconnect leads to the three monitor switches. Replaced the secondary switch (top). Reversed procedures.
Parts Used:
Monitor Door Switch Secondary Door Switch
  • Barry from Navarre, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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GE m/w wiring defect damaged cavity thermal sensor
20 month old GE m/w had made "electrical" smells from beginning. Finally unit failed to turn on. Disassembly was easy except that I needed to buy anti-tamper screw driver bits from Sears to remove two screws. Found the blade connector to the sensor was a loose fit, resulting in severe heating at the connection. Plastic connector was melted and sensor was damaged to the extent this seems a possible fire hazard. Replacing the sensor is trivial, and requires removing one Phillips head screw. Reterminating the defective connector requires basic electrical skills; wire stripping and crimping. Be sure to clip a few millimeters of wire to get undamaged copper. Be sure to replace both connectors if connections feel at all loose. M/w reassembly is trivial.
Parts Used:
Oven Cavity Thermal Cut Out
  • Robert from Edmonds, WA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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diode burnt
it was a simple screw in on both ends. no soldering
Parts Used:
Diode
  • MANUEL from ESCONDIDO, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Microwave would not turn on
Microwave would not turn on. Lights and fan worked fine. Before the microwave stopped completely, it would turn the microware fan on even when door was open. I read the reviews and they were exactly the same issue that others were facing. Once I opened the front panel and got to the switches it was easy to figure out which switch was bad as it was the one that was soft (When clicking it). It was hard to take it out though (it seemed stuck). So, I used a plier to yank it out. I put in the new switch and everything worked just great! I would like to thank other comments that were left on the site to make my task much easier. Thank you (to the commenters on PartsSelect), you not only saved me money, but also ensured that I learn about the microwave more and give me the confidence that I could fix it.
Parts Used:
Secondary Door Switch
  • Prashant from Dardenne Prairie, MO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set
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no hot
every thing is working, but no hot
Parts Used:
Monitor Door Switch Secondary Door Switch
  • charlie from spring, TX
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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Motor and fan turned on when door was opened.
Loosen the two long anchor bolts that screw into the top of the microwave cabinet. These are usually in a shelf or cabinet directly above the microwave. Tilt the microwave forward enough to remove the 2 Phillips head screws from the top of the microwave cabinet. They are near the front. When these two screws are out, remove the fan vent. Once the fan vent is off, remove one screw that holds the control pad in place. Let it hang down. Just to the left of the control pad, you will see wires leading to three switches that close when the door is closed. Use a torx driver to remove the two screws that hold the switch bracket in place. With the bracket out, unplug the wire harnesses. On the opposite side of the wiring connected, a tab holds each switch in place. Lift the tab and slide the switches out. Usually, the bad switch will be identified by a loose or broken spring. Test them by pressing down on the switch. If you notice the bad switch spring, this is usually the bad one. When you have the new one, simply push it back into the appropriate slot and be sure that the holding tab snaps back in place. Plug the wires back in and re-attach the bracket. Put the control pad back on, then the fan vent. When down with those, push on the bottom of the microwave to lift it back into place and tighten the two anchor bolts in the top.
Parts Used:
Monitor Door Switch Secondary Door Switch
  • Neal from White House, TN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Microwave inoperative no power to display
Remove the back cover screws and remove back/top. Locate the thermostat and remove the two Phillip screws. Cut off old scorched terminals and replace with new terminal connectors on the wire ends and install new thermostat and reassemble.
Parts Used:
Thermostat
  • Fuller from Gulfport, MS
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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When opening door the microwave would turn on.
Watched How to repair a Microwave that turns on when the door is opened Video on the web. From this took a shot at the switch was the problem. When I removed the switch it was defective. The small button was in and when you turned the switch upside down the button would drop back into position. Ordered a switch for $25.oo , installed it and the microwave is working fine.
Parts Used:
Secondary Door Switch
  • Clarence from Rocky Ridge, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Started with a burning smell and eventually no operation at all.
Took the screws out that held the oven case on. Looked around and found a connection on the oven cavity thermal cut out the plastic melted and black looking. I knew this was the problem but I checked the fuse anyway and the fuse was good, so I ordered the part from part select and they shipped it out fast and now my microwave is working again.
Parts Used:
Oven Cavity Thermal Cut Out
  • Butch from Gulfport, MS
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Microwave would not turn on
I removed the cover this required a special star Apex tip witha hole in the center. $10 for a set at Lowes.Replaced the fuse and Thermal cut out at the same time. The oven woks like a charm.I would like to add that GE customer service was no help basically told me that it was a throw away unit. If they built it you can fix it.Hope this helps any DIY breathern outthere.
Parts Used:
Oven Cavity Thermal Cut Out
  • Bill from Lexington Park, MD
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Broke glass plate cooking tray in microwave
New part came -- perfect fit, set it in the microwave, no problem.
Parts Used:
Cooking Tray
  • Jan from Los Gatos, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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Display dead. Microwave appears like it isn't plugged in.
Removed cover. Found oven flame thermal cutout and measured across the terminals with an ohmmeter. Found no continuity. Thermal cutout wasn't allowing a complete path for input line. Ordered the oven cutout and 2 days later I installed the new part, re-assembled the oven cover and Voila! Fixed. Simple repair saved my friend from having to purchase a new microwave.
Parts Used:
Oven Cavity Thermal Cut Out
  • Wayne from Elkton, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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No display
I had a bad cut off sensor on oven cavity I ran the Microwave with nothing in it and it smoked I ran it for another 6 months then 1 day I was heating water and it stop- working. I put a new tube in might be Okay but I was not going to risk it taking another cut off sensor on overload. You have to change sensor and put on a new tube. Clearly it would be cheaper to buy a new unit but it was only 2 years old and I am an old tech and was curious. The sensor cost only 16 bucks new tube about 55 a replace brand new oven 81 bucks there you have it I was stubborn and going to get that sucker back into operation I had another oven go out the same way
Parts Used:
Oven Cavity Thermal Cut Out
  • Dan from Middleburg Hts, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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Oven failed to heat food.
Remove the microwave cover. Requires a phillips screwdriver and a torx security bit/nut driver (there are two security type screws on the back...guess they don't want you to do this at home!). I had to buy the a security bit set (about $7). The diode is easily accessible on the right side under the fan. Requires removing on small phillips screw and unplugging on electrical connection. GE provides some instructions in an envelope on top (after cover removed). There is a warning/instruction to discharge the capacitor before service. This was not a problem for me. Actual diode replacement took 30 seconds. Whole job = 15 minutes.
Parts Used:
Diode
  • Jeffrey from Gaithersburg, MD
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
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All Instructions for the PEM31SM3SS
61 - 75 of 84