Models > PEM31SM3SS > Instructions

PEM31SM3SS General Electric Microwave - Instructions

All Instructions for the PEM31SM3SS
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Microwave missing a roller guide
When we bought our house, the microwave was missing a 'roller guide'. I didn't know that part even had a name, but your website made it easy for me to figure out. When it arrived, like the next day - I just unpacked it and placed it inside the microwave. Done! Thanks for the help!
Parts Used:
Turntable Guide with Rollers
  • LAURA from GALVESTON, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
5 of 10 people found this instruction helpful.
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The old plate got broken
Just open door and install the new cooking tray in the grooves.
Parts Used:
Cooking Tray
  • Billy from SWANNANOA, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
2 of 2 people found this instruction helpful.
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Bad thermostat
Removed outer case, checked fuse first, it was good so went to thermostat. No continuity reading. Unhooked thermostat, used jumper wires to by-pass break—briefly plugged the unit in. It came on so I knew the issue was definitely the thermostat.
Parts Used:
Thermostat
  • John from COVINGTON, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
2 of 2 people found this instruction helpful.
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Roller stems wore out; rollers fell off
Open door. Remove tray. Remove old roller assembly. Insert new roller assembly. Replace tray. Close door. It took more time and effort to unpack it than it did to replace it.
Parts Used:
Turntable Guide with Rollers
  • Jim from E PATCHOGUE, NY
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
2 of 2 people found this instruction helpful.
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microwave Quit working but lights worked
llation
Parts Used:
Secondary Door Switch
  • Rick from Muncie, IN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
5 of 12 people found this instruction helpful.
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Microwave will not start
Removed three screws from the top front cover and slide it out and following I removed the touch panel and the housing that holds the switches and replaced the bad one.
Parts Used:
Monitor Door Switch Secondary Door Switch
  • Carlos from GLENDALE, NY
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
3 of 6 people found this instruction helpful.
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Still runs even the door was open
Pulled it from the wall remove the front vent covers removed the control panel remove the door switches by a special screw driver bit which looks a star remove the electrical terminals pressed the plastic clip pulled the switch replaced it with new one then followed initial steps backward
Parts Used:
Monitor Door Switch Secondary Door Switch
  • Erwin from CONROE, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers
2 of 3 people found this instruction helpful.
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Microwave would run but not heat
Removed the control panel, one screw at the top. Removed 2 screws on the door switch holder and removed the door switch. VERY EASY.
Parts Used:
Monitor Door Switch
  • Timothy from MAYSVILLE, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
1 person found this instruction helpful.
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No power, no lights, did not work
Relatively simple for skilled person.
Parts Used:
Oven Cavity Thermal Cut Out
  • Igor from Delray Beach, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Socket set
1 person found this instruction helpful.
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time would count down but unit would not run & heat.
remove cover, unplug secondary door switch (top switch)
remove switch from holder, install new switch, plug in wires, replace cover, very easy. door switches are a common problem
with microwave ovens.
Parts Used:
Secondary Door Switch
  • Bill from Shawnee, OK
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
2 of 6 people found this instruction helpful.
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door hinge was loose, appeared to need something to stabilize
I could not do the repair. The clip that I ordered did not go in the bottom hinge, but rather in the top hinge, which was not broken. I could not figure out how to repair it. There was no other part in the diagram that looked as though it would solve the problem, so I needed to buy a new microwave. A more detailed drawing would have been helpful--one that showed how the hinges were attached and how they worked.
Parts Used:
DOOR-CAP
  • Rebecca from Syracuse, NY
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    Less than 15 mins
0 of 1 people found this instruction helpful.
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oven wouldn't heat
remove cover-unplug wires from secondary switch-remove switch-snap in new switch-plug in wires-replace cover-works great. very easy to do.
Parts Used:
Secondary Door Switch
  • Bill from Shawnee, OK
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
3 of 12 people found this instruction helpful.
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Microwave worked but oven fan came on when door was opened - should onlly come on when oven is operating.
Removed the microwave with the buit in housing from the cabinet. Removed microwave from built in housing. Removed outer cabinet giving access to remove control panel and smart board where switches are located. Removed control panel to get to smartboard. Removed smart board after disconnecting a few wires to allow easy removal. Individually removed and then tested each switch using multimeter. Found seondary Door Switch (bottom of smart board) operation to be intermittent (switch trip button extremely loose and rattle inside this particular switch) Ordered replacement part which came very quickly on standard shipping order. Put new switch on smart board and remounted, reinstalled control panel and reconnected various wire connectors previously disconnected. Then plugged in oven and tested for opertation - didn't work at all! But, after bleeding off capacior charge by removing connectors and discharging capacitor to ground, then reassembling control board and smart board into oven, then trying agian, it has worked perfectly ever since. Do not understand why capacitor disconnect/discharge was required but suspect this reset the control electronics. Easy fix and hope to get another 12 years out of this appliance which is used multiple times every day. Also have two other identical micorwave ovens, one is 20 years old, but these get used relatively infrequently.
Parts Used:
Secondary Door Switch
  • Gerald from Mountain View, AR
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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would not turn on - plug in and would shut off right away
thank you very much.
Parts Used:
Monitor Door Switch Secondary Door Switch
  • Vita from Flagstaff, AZ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Microwave fan would run when opening the door. Evenutally the mircowave would not run, but the electrical panel was still working
Opened the microwave oven door, unscrewed two screws which held the control panel on, then I removed two of the door switches (each had two screws), and then used the continuity tester to see which one was not operating. It turned out to be the secondary door switch, replaced it and to my amazement, the microwave worked. I have never repaired an appliance before but I didn't want to replace our over-the-stove built in microwave. It was the best day ever when it was working again! The hardest part was getting myself to try the repair.
Parts Used:
Secondary Door Switch
  • Julie from Elm Grove, WI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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All Instructions for the PEM31SM3SS
46 - 60 of 84