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KEMC378KSS01 KitchenAid Microwave Oven Combo - Instructions

All Instructions for the KEMC378KSS01
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The oven shipped without a temperature probe.
Unwrapped the package, plugged the probe into the oven, stuck the other end into the chicken.
Parts Used:
Range Temperature Probe
  • jerry from rochester, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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air circulation fan assembly
Remove oven from wall, remove top and back covers.Remove old fan assembly. The new assembly fit right in and works great.
Parts Used:
Range Blower Motor Assembly
  • JOHN from CANTON, OH
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers
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Oven Would Not Heat
Turned off the power/ unscrewed the oven from the cabinet and slid it out took the back off the oven and the part was right there. What I would like to know is why this happens so frequently? This is the 2nd time and it always happens after the self cleaning is done.
Parts Used:
Limit Thermostat
  • JOSEPH from FLORIDA, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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One of the panes of glass (closest to oven) shattered
First, I'll say this website made it easy to find and order the part, it arrived quickly and reading others' reviews helped with installation. My Dad and I did the repair together, which really helped - my Dad is an fantastic handyman! We removed the door by lifting it up out of the hinges - a little difficult to get the right angle, but we succeeded with a little wiggling. We disassembled each later of glass/door, keeping each layer in order with screws so we could retrace our steps. I cleaned each layer thoroughly, which added to the time. Unfortunately, just as we were putting the last part on (exterior door with glass), the glass shattered as I tightened the screw! Ack! My Dad said it's because the glass was old and easy to shatter. Maybe I tightened the screw too much? So, back to the website I go to order the next part. We expect it to arrive soon. The bad news: another Christmas without an oven. The good news: my oven is now clean as new (I even removed the back fan cover to clean the fan - couldn't have done that without removing the door) and the parts added up to a fraction of the cost of a new oven.
Parts Used:
Range Interior Oven Door Glass
  • brenda from scottsdale, AZ
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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I cracked the interior glass door by dropping a dish on it.
Removing the door was the first challenge but once the door was off it was a matter of disassembling the door to get access to the interior door. If you remove all pieces and line them up in the order that they are removed you have a good chance for success.
Parts Used:
Range Interior Oven Door Glass
  • Raymond from WESTVILLE, IN
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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Blower very loud noise, all the time.
Removed double oven from cabinet after removing the doors, placing it on a milk crate, needs two people, turned it slightly to access the rear panels, removed panels and lower of the 2 motors and installed new motor, replaced all panels. I now have to check to make sure it is turned on it is so quiet! We lived with this noise so long because the appliance repair people said it was very expensive, about $400.00 to replace the motor, we did it for under $100.00 !!
Parts Used:
Range Blower Motor Assembly
  • william from Wellington, FL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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oven would not heat up in bake or broil
Removed oven from the wall. Take off back panel. Removed thermal overload thermostat. Replaced with new part and works great.
Parts Used:
Limit Thermostat
  • Tom from Fallston, MD
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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Broken inner glass in oven door
Like others said, the trick was getting the oven door off. If you don't have the instructions, here's how: Open the door all the way. Shine a flashlight on the hinge, and you will see an open hole about 3/16" diameter below the hingepin and toward the oven. With the door open, put a 5/32" allen wrench or any other comparably-sized metal pin into the hole in each hinge. With the pins in place, close the door as far as it will go, which is almost but not quite fully closed. Put one hand under the door handle, the other hand under the bottom of the door, and pull the bottom of the door down and out. With maybe a little wiggling, it will come right out. That's really all there is to it! Taking out all the glass layers is straightforward; you don't need any instructions to see how to do it.
Parts Used:
Range Interior Oven Door Glass
  • Phil from Flemington, NJ
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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I chipped the edge of the glass cooking tray.
Ordered a new cooking tray and it was shipped within two hours. Packaging was excellent and well protected.
Parts Used:
Microwave Turntable Tray
  • Paula from Warren, OR
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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No heat after self clean
Killed the power to oven, removed oven from its enclosure (its heavy), removed back off oven and the part that needed to be replaced was right there. After that simply reverse the procedure. Honestly hardest part of whole job was remembering what i did with the screwdriver after my last home repair job. The oven is heavy you may need help.
Parts Used:
Limit Thermostat
  • Charlene from Ada, OK
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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control panel quit working, ovens would not operate
Contacted repair person on line and explained the problem. Person suggested testing the thermal fuse. Checked for continuity and there was none indicating the fuse was blown. Ordered new part and installed. Everything working again. Only problem was that the new part did not have the same connection as the old one on one end. Made substitution and it worked.
Parts Used:
Limit Thermostat
  • Don from Davenport, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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Oven not heating
Have a Whirlpool Accubake self cleaning wall oven that quit working after doing a cleaning. Found that the thermal overload safety thermostat might be the problem. Ordered the part which arrived in a couple of days. Installation was very easy and took about 10 minutes. First turn off power to the oven. Slide the oven out, remove the back panel, remove the old safety thermostat which has two wires coming off of it, and replace it with the new one. Put the back panel on and slid the oven back in. Turned the power to the oven back on and we had heat. Problem solved.
Parts Used:
Limit Thermostat
  • Ira from Manchaca, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
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Main oven interior bulbs burned out
The Kitchenaid oven has 2 interior oven lights. They are behind rectangular glass panels, in an assembly housing The repair is pretty simple. Shut off the power at the breaker box to the oven first. First remove the small screw that holds in the assembly with a Phillips screwdriver. Put down a white piece of paper towel to catch it in case it drops. It is grey color and hard to find against the bottom of the oven. This will free up the assembly and you can move it out. There is a wire on the back so it only comes out a short distance. Next the glass panel covering the bulb must be removed. The small metal clamp with 2 projections that act like a spring to put tension on the glass. Gently pull this out parallel to to the glass and it will release the lens. The old bulb is a simple 2 prong halogen that pulls out easily. Replace it with the new bulb carefully pushing the prongs in. If you did not turn off the power the light will come on immediately. it will get hot quickly so don't touch it for more than a few seconds. Next slide the glass lens back into place into the back of the assembly. Slip the other clip with the screw back on the front. Replace the assembly back into the oven side opening. Secure by replacing the small screw removed in the beginning. You are done. It is about a 5 minute job start to finish. I would replace both bulbs even if only one went out because the other one probably will go out a short time later and you will have to go through this again soon. Oh, and cheap bulbs are not worth it. They are very dim and burn out quickly. Go with the better bulbs you get from PartSelect.
Parts Used:
Oven Halogen Bulb
  • Bruce from Clarksville, MD
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Oven was not getting hot, neither on Bake or Broil.
I followed the step-by-step instructions from Steve on the part select videos posted on Youtube.
Parts Used:
Range Temperature Sensor Limit Thermostat
  • Julia M from Bronson, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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Outer Glass on microwave cracked
Unscrewed the microwave door, held by 2 screws, near upper edge.The whole panel ie stainless steel plate with glass was removed.The door handle was unscrewed and handle removed.The handle was screwed into the new panel( Stainless steel with glass window)and then slided back carefully into the 2 bottom clips/holders.Holes were aligned and screws put back in place.
Parts Used:
Exterior Door Glass - Stainless Steel
  • Saba H from Lincolnwood, IL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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All Instructions for the KEMC378KSS01
91 - 105 of 130