40311 - Instructions

Removed the lower rack and installed new wheels with clips

unscrewed dishwasher from cabinet, then I flipped dishwasher on it's side. loosen pump motor bracket arm on the end of the motor. loosen pump motor to pump conecter hose clamp and then unscrewed pump motor connector from dishwasher. To install I did the reverse. very easy.

Disconnect water line and screws (2) holding dishwasher under cabinet, and clamp for wastewater line. Pulled dishwasher out, turned on its side, and removed pump. Disassembled pump per instructions (great instructions) and installed new parts. Reversed to reassemble and except for a loose clamp that leaked (I tightened) it went well. Just under 1 hour.

From previous experiences with other washers, i.e., Sears, I decided it was the mother board or the door latch component. Ordered the electronics and then the discovery that LG has an APP for iPhone. Loaded the app, placed the phone next the washer and pushed the button on the washer. The washer "talked" to the iPhone and within 15 seconds it told me there was a problem with the thermistor. Opened the back of the washer and looked under the tub for the thermistor and found the 2 connecting wires were hanging loose. Put the wires back into the thermistor connection and everything was back working.

No way to repair since the wrong part was sent. I have sent numerous emails with order numbers, part numbers, model numbers BUT I have no return label to send this back and get a refund. Maybe this will get someone's attention. Pretty disgusted!

Turn off power and water from dishwasher. Remove Base Access Panel. Remove the upper 2 screws that holds the dishwasher in place. Pull out dishwasher. Locate the valve and remove the 2 screws holding the mounting bracket. (I used a hex Nutdriver to remove the screws) Remove the valve. Disconnect the wire connector. Disconnect water supply. (Place a towel to catch the water) Loosen the hose clamp holding the inlet hose and remove the hose. (I used pliers to loosen the clamp) Remove the elbow from the old valve and reattach to the new valve. (Use teflon tape around the threads) Reverse the Process. Check for leaks. Piece of Cake. Part was an exact fit.

I watched the parts select video and followed their instructions. Only “ issue” was there were no screws on the door behind the exterior skin as in the video, so lifting the inside door liner to put the new lower door seal in was concerning. I was able to pull the liner up enough and slid the seal in with no problem. The video was the key to a smooth repair.

The first thing I did was watch the video on the removal of the old broken dispenser and I said to myself that it couldn't be that easy. Well I am going on 70 years old and I was going to call a local to fix it. I bought the new dispenser just to avoid the up-charge. When the conformation email got here with video and written instructions. I watched the video and read the instructions. Just after the part arived (ahead of scheduls) I looked at the machins and said wat the he** what is she going to do to an old man. Got my screwdriver (battery and reversable) and wouldn't you know it . It only took me less then 15 minutes to do the whole job. I can't thank them enough for the video. Wife asked where the part was and almost pased out when I opened the door.. lol Trust these people . They know what they are doing!!!

The newly purchased wheels have a little different design and could be installed in a matter of few seconds.

-Unplug washer
-Turn off water supply
-Pull machine away from wall
-Remove two screws on the back holding the top panel in place
-Slide top panel toward the back and remove
-Unplug electrical conectors to the control panel, remove screws and take out panel.
-Remove lint trap plastic door cover bottom front left and screw holding plastic housing.
-Take housing out.
-Remove screw that is behind plastic panel holding front panel.
-Using spanner, release spring clamp holding gasket to the front panel.
-Remove top screws holding front panel on and take off panel.
-Remove hose clamp and hose at bottom of gasket.
-Release inner spring clamp on gasket to washer drum and take out gasket.
-Install new gasket and spring clap to drum.
-Reverse the order to reassemble.

you tube it , not to hard to install

I youtube searched this problem and found a video from partselect. I watched the video, purchased the part, and followed the video instruction step by step to repair the washer. Part with tax and shipping was $52.

Disassembled washer, replaced bearings, seals and gasket. Watched instructional video to familiarize myself with the repair. Followed all steps as recommended, repair was straight forward without any surprises. Hardest part was removing the drum from the machine, somewhat heavy. Disassembled and replaced all bearings, seals, spider and gasket. Reinstalled in reverse order. Note: Upon tear down, I found the seal was pushed out, causing the bearing failure. I also found that the seal was installed incorrectly from LG. They have the seal lip facing the bearings, should be facing the water. This repair seems to be difficult, but was fairly self explanatory. All plug ins are color coded, all hoses are accessible with little effort. If you have basic skills you should be able to handle this repair.

Inserted new cap purchased from PartSelect.

Ordered new cap and put it on when it arrived.
Simple