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40311 - Instructions

All Instructions for the 40311
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Washer not pumping out and making ominous noises
Totally dis-assembled this washer to check the bearings and drum plus fix the pump problem. We wash dog blankets occasionally and found the little drain hose from the front door gasket was clogged with hair. It makes a 90 degree turn and it gets caught there. THAT fixed the smell issue. As far as the pump replacement goes its quite easy. Videos online are your friend.
Parts Used:
Washing Machine Drain Pump
  • Ray from RIO RANCHO, NM
  • Difficulty Level:
    Easy
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Screw drivers, Socket set
6 of 6 people found this instruction helpful.
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Water pump went out.
Watch the video to repair and follow along
Parts Used:
Washing Machine Drain Pump
  • Greg from ENUMCLAW, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
7 of 9 people found this instruction helpful.
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Spray arm fell off and melted due to screw loss
1. Unscrew the nozzle part from the dish rack and pull it down from the clip side. 2. Replace the new nozzle by inserting the plain side in first and clip it in. 3. Tighten the screw. 4. Insert the spray arm hole in the nozzle and tighten the screw with washer. 5. Start washing dishes
Parts Used:
Middle Spray Arm Kit Screw 8-16 hxw 1/2 Stainless Steel
  • Farhan from EL DORADO HLS, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
6 of 6 people found this instruction helpful.
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Noisy and drum still full of water . Will not go to next cycle.
Follow the LG washer video.
Parts Used:
Washing Machine Drain Pump
  • Marshall from ROSEVILLE, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
6 of 7 people found this instruction helpful.
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Dishwasher wouldn't drain completely
Removed the dishwasher from the cabinet. Turned it on it's top side. Removed the exit hose from the pump with a nut driver and replaced the flapper. Reconnected the hose to the pump.
Parts Used:
Check Valve Flapper Dishwasher Rack Slide End Cap
  • William from Nacogdoches, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Wrench set
7 of 10 people found this instruction helpful.
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White latch on soap dispenser broken- would not latch
The first posted instruction is dead on (except there are 14 phillips screws (not 10) on inside of door. Also, when reconnecting the 2" quick connect, make sure it is fully inserted - otherwise the numbers on the display panel will not show correctly. Mine didn't the first time, and I had to re-open the door panel and giggle around with the connection to get the numbers to display properly.
Parts Used:
Detergent Dispenser with Rinse Cap
  • David from Stamford, CT
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
6 of 7 people found this instruction helpful.
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Removing the Springs and reinstalling.
I followed various tube videos. The vides were very easy to follow.
But the most important thing to have to do the job is washing machine spring removal tool. This tool I had to order it online unable to locate in store.
Parts Used:
Washer Door Boot Seal
  • Daniel from PORTVILLE, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
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Door Latch Broke
This isn't a terribly tricky repair, and the parts are cheap so it's worth a try!

(I had one tricky thing which was the door actuator broke while the door was shut. So I had to get the machine out of it's space without being able to open the front of the machine. I did this by lowering the feet in the front of the machine and then I used a hammer and flat chisel to break the two metal screws I had holding the top of the machine to the top of counter top...a little tricky!)

Remove screws from inside lower panel (where you put soap..the bottom) this will allow you to remove the inside of the door. But be careful as there are still wires attached so be careful to place the inside part without stressing the wires.

I needed to remove the metal harness and to open the black rectangular box that holds the interlock plunger so I could remove the plunger and spring (don't lose..and remember how it goes. take pictures if necessary). Then I was able to remove the broken actuator and see how it all fits together. It rests on top of the latch with notched side facing the inside of the machine. Make sure the notch is centered around where the interlock plunger is located.

Once you have the pieces fit together insert them into the door. Replace the plunger and spring and close the black rectangular box. Then replace the metal harness.

Hold everything in place and put the inside of the door back into position and lock it down with the screws.

You can test the door to make sure it's working but the whole mechanism is less functional when the machine isn't secured into its space. So, if you're mostly sure you've got it right, resecure the machine into its space making sure it's solid and then you should be good.

Like most everyone here I was very happy to accomplish this repair without calling in the repair service!! Awesome.
Parts Used:
Door Handle Actuator
  • Erik from New York, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers, Wrench (Adjustable)
7 of 10 people found this instruction helpful.
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Water Leaking
First of all the part I ordered came a lot sooner than expected.
I thought it would take 5 to 10 days.
I ordered it on a Tuesday and it was at my door on Thursday.
The part was difficult to take off as this was the first time I attempted this.
When the new part came, I saw that I went to too much trouble to take the old one off.
It was installed in about 40 minutes and we were off and running.
Parts Used:
Water Inlet Valve
  • John from Lady Lake, FL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Socket set
8 of 13 people found this instruction helpful.
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faulty valve
Turn off water .Remove 4 screws holding lower front panels.Remove panels, valve is on left . Remove 2 screws that hold valve , slip valve up over clip. Using pliers slide clamp back, remove hose from valve.disconnect wire clip , unscrew from water fill line. Install new valve in the reverse order
Parts Used:
Water Inlet Valve
  • Joe from NEW RINGGOLD, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers
6 of 7 people found this instruction helpful.
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Leak
Pulled out the old one put the new one in . Simple and easy
Parts Used:
Short Bottom Door Seal Tub Gasket
  • Robert from Newburgh, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
8 of 14 people found this instruction helpful.
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The pump filter leaked after cleaning it out. Would work with teflon tape, but wanted to see if a new part would eliminate the need to wrap it every time.
Unscrewed the old part; screwed in the new part and said a quick prayer - LOL!
The part worked great, but I wanted to mention how quickly I received the part!
I would definitely order from this company again!
Parts Used:
Pump Filter
  • Sandra from Livonia, MI
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
5 of 5 people found this instruction helpful.
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Dishwasher was not draining during cycles
Once I pulled the dishwasher out, I found that the tube drain assembly line was crimped. How this happened is beyond me. The dishwaser worked fine when we installed up till now. I believe the installer bent the tube when installing and eventually bent to a point where water would not drain out. Once the tube drain assembly was removed with a screwdriver, the new tube drain assembly was attached to the pump and the drain tube to the disposer. Very simple fix. The dishwasher is working like new. Thank you for your prompt service!!!

Kevin
Parts Used:
TUBE DRAIN Assembly
  • Kevin from Washington, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers
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The inlet pump stop working
Received part, removed lower panel and shut water and power off to appliance. Used flash light to see under dishwasher, removed the two screws that held part in place. Loosed clamp that held the water tube in place to part. Placed towel down to catch water. Pulled the line out so I could get to the nut that is attached to inlet part. Unhooked the plug after all water was gotten up. The main knuckle that's attached to the pump was on so tight that I took it to my local gas station for an mechanic to unscrew it for me....I have arthritis in my hands. Station is only two mins from me and wasn't a problem for them to do for me. Came back put fresh Teflon tape on joint and reattached it to new part. Attached all hoses and clamps, plugged electrical prongs back in and attached bracket back to body of dishwasher. Turned water on and checked for leaks. Turned power back on and ran a cycle of dishes to wash....all went well. If the knuckle was on so tight the job would have only taken about 40 min at best.
Parts Used:
Water Inlet Valve
  • Vanessa from FT WASHINGTON, MD
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
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Water was collecting in the machine after it finished its cycle.
Turned off hot and cold water supply. Pulled out machine and disconnected hoses, unplugged power.

Unscrewed 4 screws at back top of machine (holding plastic bracket to cover). Pulled out trays from front where detergent is poured, and removed small screws under trays.

Slid cover back and up. This was the only tricky part. There are pegs that must line up with large holes in cover before you can easily lift cover up. Helps to look from underneath and find pegs on each side.

Using pliers, fully open clamps holding hoses to the inlet valves, and carefully pull off hoses while keeping clamps open with pliers… making sure to keep track of which hose goes to each motor. Take a picture of electrical connectors noting color and sequence of connectors on each inlet valve motor. Pull all connectors off.

Unscrew screws holding each inlet valve to machine. Put new inlet valves in place of old, and screw in place. Reconnect hoses (using pliers to hold open clamps, then slide clamps over tubing and inlet valve connector). Reconnect electrical connectors carefulljng lining up colors of wires and sequence using picture taken in previous step.

Replace cover. Screw all screws back to secure cover. Replace trays.
Parts Used:
Water Inlet Valve - Cold Water Inlet Valve - Hot
  • Jeffery from NORTHFIELD, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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All Instructions for the 40311
91 - 105 of 561