11029802891 Kenmore Washer - Instructions

First read up on what others did and tried to find free repair manual with little luck. Called repairman, they thought whole transmission was shot- would have been $70 just to have them look- forget it. Getting it apart: popped off the two console cosmetic panels to get to a screw on each side from the top. Lifted off console, levered and squeezed retaining clips. Unhooked two connectors and overflow tubing? Shell pulled off easily, getting back on after I was all done made me wonder if it was a good choice. In the end yes- allowed me to clean inside surfaces of both tubs to remove grime and rust. There are many stories on the actual clutch replacement, so won't go into too much detail but some lessons learned. Keep track of the way all the plastic aggitator pieces go in, plus the washers and clips along the way. Deep well 1/2" I think socket for the tub, it's litely spring loaded so look before you set it down. Punching off the nut on the tub worried me, but it was no big deal. Loosens and tightens the normal directions, no positive tight stop, just compression so pay attention to how tight and hard you pounded to get it off. Drain the water from the inner tub before getting too far. I took the four springs off and removed both tubs to clean. No more complaining about brown spots on clothes. Get the whole clutch kit, not just the band, even though it's probably just the band worn out. The plastic clutch engaging piece will probably be fatigued. The motor etc is heavy, and buffered it's drop with rags. tip on side when putting it back, because its a bear to try to lift up. I lightly greased some moving parts, just not much as to not cause band grip problems. The wire retaining clip is tricky- I put the hook end in first, used pliers to try and compress, and screwdriver to push down and in. The whole things wants to spin while you do this, but when it finally goes, it stays. I was concerned about the location of the band spring in relation to it's actuator when putting it together, but it turned out if you put it anywhere where the clutch is free to spin, it will engage normally. The top lid has two rubber bumpers, one fell off and landed on the front bottom corner of the cover which didn't help reinstallaion until my 8year old noticed it! Took a number of tries but finally got the four guides from the frame into the cover. I tried bringing it in level, front tipped sligthly up, front tipped slightly down; in the end I won't be much help, it just finally went. It wasn't as easy as most people said it would be, but my back hurt and I had kids "help", and it took just under two hours. Works amazingly well now. Parts arrived Two days after ordering, with no expiditing!

popped off softener cap, easy. Pulled out clear plastic sealer, removed nut holding agitator in, pulled out agitator. Removed cam holder, new cam bearing etc in, reverse removal done, piece of cake.

replace clutcher

The tough part was replacing the front cabinet.
I did consult the video for help on replacing the clutch spring.
Thank you for that bit.

I admit to taking too much apart, most of the cabinet back can be left alone.
Some of the plastic wire keepers/routers suffered, as well as the console hinges.

The newly reassembled washer works without a hitch, and truely it took me about 4 hours over several days to dissamble and reassemble.
It is louder in the audible range than before, but very serviceale for another 20 years, saints willing.

Actually I had been out shopping , came home, and my husband suprised me by having it done.

The ease and quickness that we esperienced in ordering and recieving the part was quite remarkable.

We use all Sears appliances and they are all about 15 yrs old and still in very good service,

Other than the despenser... we had no other
operational problems.

It was the personal online help that was the most surprising.. what a great thought. They found my part and part # so quickly.

After calling repair services locally and getting outrageous estimates, just to come and see and telling it will cost at least upwards of $ 150.00, decided to look at fixing it myself. Did not want to buy a new unit, as we are building a new house and wanted time to evaluate a new pair later next year. I wanted to put this unit in the garage of the new house, Partselect site was very informative with the symptoms of the problem and required parts and the best feature was the "how to videos". Watched the videos twice and decided I will give it a try. Ordered the parts, which came promptly despite the Thanksgiving holidays (I had to just handwash some essential clothes only once). Watched the videos again and replaced the cam dogs, which we're completely worn out and in pieces. Next replaced the motor couplings. Had a hard time putting back the washer cover, as I had to jiggle it to align. Washer Works like a charm. Saved $$. Partselect should consider bundling the agitator grease with cam dogs. Did not use any grease as I had none. Overall great satisfaction. Thanks.

Watched the video and followed the instructions. Everything went smoothly and the repair was done in under 15 minutes, less time than it took to mop up the water when it overflowed telling me that there was a problem.

Had no problem. The instructions included with the repair parts were very easy to follow and even specified the tools to use. I had it done, back on the washer and washing clothes in about a half an hour. The down side(no fault of the parts) was that the entire pump system went out on the second load and we wound up with a new Whirpool washer, since repairs were more than the machine was worth. Thanks Parts select for your help. I plan to search your net for more products. Fixing things from engines to microswitches is a hobby for me.

Disconnected power, all hoses. Tilted washer backward to see underneath. (Placed sturdy 6" high object under back of washer to keep it from going flat on ground and possibly damaging hose connects). Looked for area where motor and transmission connect. Saw broken part (coupling). After trial and error, figured out how to remove pump and then motor, by removing strap type holding clips, and then broken part was accessible. Ordered part online and was easy to install and reassemble washer now that I knew how it came apart. If I had known the part name or number beforehand, I could have watched the replacement instruction video on this site, but I figured it out anyway, and I did it without removing the whole control switch panel and side panels/body of washer, like they do in the video. But..I guess they had to do that to give you a good view of all the parts and things they were removing underside. I recommend watching video for this part install,so you see what needs to be removed and how underneath, but then just tilting washer back to access underside, without all that control panel and sides removal.

unplugged washer. Remove 4 screws (Phillip's screwdriver) from back panel. Lift panel up. unplug switch remove ground wire (open end wrench) Remove ground screw. Removed switch wire from clips. Put in new switch & ground wire-less than 30 minutes.

Your service was excellent! Fast
Worse was moving the washer

First off, I unplugged the AC cord and disconnected the Hot and Cold water hoses. I partially removed the back of the washer with a screwdriver. There were two screws holding the control panel in place and once they were removed it simply fell forward onto the top of the machine. That allowed me to pull the back plate free and remove the old water inlet valve. I had to first disconnect the two AC leads from the valve along with the small hose that supplies water to the tub. The small hose had a compression clamp on it that came off with pliers. After removing the two screws that secured the valve to the back of the machine the old valve simply came out. Insallation was the reverse. I will add that when removing the controll panel there are two S shaped clips (one either side of the panel) that need to be removed using a screw driver. Be careful not to push too hard as they may fall into the machine. I also replaced both the Hot and Cold wataer hoses. All in all it was a very easy repair. I read and followed the instructions of others that posted their experience right here which was a HUGE help-thanks everyone and thanks to Part Select for the prompt delivery. I orderd the part on a Sunday and received it on Tuesday-how awesome is that?!

Purchased and installed PS1485646 COUPLING, MOTOR (Direct Drive Coupling). We googled "Washing Machine making a grinding noise. Several people suggested coupling probably broken. We located some instructions online regarding dis-assembly, sure enough,the coupling was broken. We ordered the part from Partselect.com. It arrived in three days, replaced the broken coupler. Washing machine back in business for around $20. Hooray! Thanks, Partselect!

Clutch was noticibly worn compared to new part. Direct drive flange had broken, this part should be steel. found a you tube video that was simple to follow. no problems

The machine was not designed for quick repairs. The top, front and sides of the machine are all one piece. I had to remove the screws on the lower back access panel. Then remove the water lines, ground screw and outlet hose. I then had to remove the two screws holding the control panel in place. I then bumped the control panel loose. I could then move the back access panel, which is the entire back of the machine, upward to remove it from the clips, located under the control panel. The back access panel will then move away from the machine about 3-4 inches. From the back of the machine, I then had my son tilt the top and sides of the machine forward, leaving enough space for me to reach through the gap and remove the ground screw from the switch. I could then remove the entire switch by pulling it loose from the clips under the top housing and unplugged it from the connection. I then could attach the new ground wire and holding the new switch in place, I had my son secure the switch to the washer. I then had to clip the new switch along the inside of the housing and plug it in to the connection. We then had to realign the sides of the washer with the base, as we lowered it back into place. Holding them in place, we could then reattach the back access panel, loosely, by replacing the two screws on the lower back panel.. Then, aligning the clips that are located under the control panel, we attached the top of the access panel and tightened the screws at the bottom to secure the entire access panel in place. At this point, we could reattach the control panel, water lines, ground wire and outlet hose. It would have saved about two hours of time if the top of the washer was hinged and could have been tilted back to expose the lid switch and tub. Removing the water lines and the outlet hose also allows water to spill, as the tub drains. PartSelect was extremely quick in getting the switch to me. I ordered it on Friday and it arrived on Saturday morning. With five people in our household, clothes washing is a daily chore. We didn't miss a beat. Now, if the engineers at KitchenAid could use a little common sense in designing their products it would make repairs quicker and with less cleanup.

I pulled the hose off and notice their was a part # and I went online and type the part # and showed the part and cost. I order it and receive it within 3days. when the part arrive I replace the hose in minutes. If I can do so can you its that easy.