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11028012011 Kenmore Washer - Instructions

All Instructions for the 11028012011
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lid would not lock, washer would not run...
Removed old striker ( 2 Phillips head screws ) replaced with new striker with the 2 screws and was done, easy fix...
Parts Used:
Lid Latch Strike
  • John from Hale Center, Texas, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
8 of 9 people found this instruction helpful.
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I followed the video guide, which was excellent
I followed the instructions, however I did not have a spot to hold the bar temporarily, so I drilled a hole in the corner frame to hook them in at the front of the machine. All else was easy and according to the video.

Machine works great now.
Parts Used:
Washing Machine Suspension Rod Kit
  • Richard from NAPLES, FL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
7 of 7 people found this instruction helpful.
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Both outside door handles turned very beige
Everything worked perfectly---thanks to the suggestion of your call center agent. She suggested that since the replacement door handles were no longer available, I should consider repainting them--it worked like a charm. Please tell her she was a life saver. We rent that house in Fl and my returning tenants had complained about the discoloring refer handles. Thank you
Parts Used:
Spray Paint - 12 oz. - White
  • Howard from Boynton Beach, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
22 of 52 people found this instruction helpful.
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washer wasn't spinning after rinsing but the motor was running
I had taken the time to watch videos of this repair so when the switch arrived I knew what I had to do. Removing the screws to get the back cover off was simple as was installing the switch. No tricks here just watch the videos and your all set to do the job
Parts Used:
Drive Belt
  • Terry from HANCOCK, MD
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
8 of 10 people found this instruction helpful.
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Making loud noises.
The video you sent me was very helpful told me the exact tools I needed and how to do it.
Thank you
Parts Used:
Washer Drive Pulley
  • Roy from BROOKLYN, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
8 of 10 people found this instruction helpful.
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Shaking extreme
Per instruction sent with purchase
Parts Used:
Washing Machine Suspension Rod Kit
  • Barbara from RICHMOND, IN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
6 of 6 people found this instruction helpful.
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Rock and roll on spin
Replaced the suspension rods.
Must be done on its side as the rods only pull down. There is no slot.
Parts Used:
SUSPENSION
  • Bruce from LANDENBERG, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
6 of 7 people found this instruction helpful.
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Making noise when spinning tub hit side of washer.
Remove top of washer suspension
Rod goes on side of tub .
Parts Used:
Washing Machine Suspension Rod Kit
  • Ernestine from CARRIERE, MS
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
6 of 7 people found this instruction helpful.
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The main knob insert snapped.
Nothing to it. Just remember to put the insert in the knob, NOT on the selector stem. Line up the flat part of the insert with the flat part of the stem and push the knob in place.

Don NOT ram it on the selector stem. When it's seated, don't push any more. That's all there is to it. It works. If the pointer on the knob indicates the selector is lined up correctly, but it isn't, the problem is the selector, not the knob.
Parts Used:
D-Shaped Knob Insert
  • Larry from HICKORY, NC
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
7 of 10 people found this instruction helpful.
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heavy loads did not spin dry properly
I followed the instructions provided by the video which I thought were spot on. Even to the size of the phillips screw driver.
Parts Used:
Drive Belt Washer Drive Pulley
  • Chet from CLEARWATER, FL
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Socket set, Wrench (Adjustable)
6 of 8 people found this instruction helpful.
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Washer was out of balance on spin cycle
I do not know much about washer repair and after watching how to replace the suspension rods I decided it was not as difficult as I thought. I replaced the suspension rods and springs and that fixed the problem. The price for parts was reasonable and I received my parts in 2 days.
Parts Used:
Washing Machine Suspension Rod Kit Tub Centering Spring - 2 Pack
  • Charles from Grizzly Flats, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers
5 of 5 people found this instruction helpful.
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squeal and chirping while in risne / spin mode
Removed belt cover from bottom of the transmission , remove old belt, clean the pulleys ,and re install new belt. The new belt fits tighter so it did a few time to get the belt fully seated. Re install belt cover.
Parts Used:
Drive Belt
  • Thomas from GRAIN VALLEY, MO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
5 of 5 people found this instruction helpful.
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Loose pulley
Tightened up the pulley as the video showed me that might be the issue.
Parts Used:
Drive Belt Washer Drive Pulley
  • Joseph from BAKER, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
7 of 11 people found this instruction helpful.
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The washer stopped draining.All the pump motor did was hum.
I drained the machine and pulled it away from the wall.Then I disconnected the drain hose and removed the back panel.Next,I removed the three screws holding the pump in place and disconnected the power plug from the motor.I then removed the short drain hose from the pump.Installation was the opposite of the removal sequence,and the machine worked fine right after I was done.The new part was identical the the old one,and the job was a snap.
Parts Used:
Drain Pump - 120V 60Hz
  • Michael from Staten Island, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Socket set
5 of 6 people found this instruction helpful.
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Water kept running
Safety First unplug unit, close water valves, remove upper panel with a 1/4 inch socket. Remove two screws holding the valve unplug 2 wires and replaced valve with the new one
And very impressed with the fast quick delivery of the part thank you very much
Parts Used:
Cold Water Valve
  • Marco from LIPAN, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
5 of 6 people found this instruction helpful.
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All Instructions for the 11028012011
16 - 30 of 68
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