Models > 11028012011 > Instructions

11028012011 Kenmore Washer - Instructions

All Instructions for the 11028012011
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Washer hoses due for replacement
Replaced each hose. Did discover that either hose can be used for hot or cold water lines. No longer required to label hot and cold replacement hoses.
Parts Used:
Fill Hoses 5 Feet - 2 Pack
  • James from PINE MOUNTAIN, GA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
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Banging when in spin cycle.
I FOLLOWED THE INSTRUCTIONS IN THE VIDEO AND HAD NO PROBLEMS. It was very easy.
Parts Used:
Washing Machine Suspension Rod Kit
  • ROBERT from OXLY, MO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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machine wobbled violently
followed video instruction that came with part. Previously watched youtube video (there are several, the low production videos are well worth viewing over the professional types). It was a breeze, other than the videos saying one person could do all four. When you get to the last rod, it is more difficult to lift the tub to insert the final rod in the round holder. I asked my wife for assistance.
Parts Used:
Washing Machine Suspension Rod Kit
  • John from TEXAS CITY, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
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The washer was shaking during the spin cycle
Exactly like the video from the website
Parts Used:
Washing Machine Suspension Rod Kit
  • Michele from ROCHESTER, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Wrench (Adjustable)
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Washer drum banging on spin cycle
Very simple repair with the kit. Old rods came out easily using vise grips locked on to rods about 10-12 inches down and pulling up. Had doubts if they were bad since everything looked good but drum bounced back several times when I shoved it down to test it earlier. New rods went in just as easy and replaced in less than 30 min. Hardest part was that I had very cramped laundry room so had to move and disconnect hoses etc. to move into larger space for repair and then move back to reconnect. Parts came quickly within about 3 days and now purrs like a kitten!
Parts Used:
Washing Machine Suspension Rod Kit
  • David from KISSIMMEE, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
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washer shake hole machine from begin spin about 11/2 ' h
chage out part and washer still shake
Parts Used:
Shift Actuator - 120V 60Hz
  • Dieu from Houston, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
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Making groaning noise in spin
Having been out of the business for quite a few years I thought that I was dealing with a direct drive machine. Thinking that it was the motor coupler. I removed the control panel and attempted to pull the cabinet froward. Not so, it had a solid cabinet, so I tilted the machine against the wall and looked under the washer finding the driven Transmission pulley loose on the shaft. The splines on the pulley were pretty well worn but I tightened the nut and it worked okay. But I ordered a pulley and replaced after it's arrival. The motor capacitor also broke it's mount off so I had to rehang it with zip ties and repaired the wires to the Capacitor, (Which BTW had about 22 gauge wire). I found it hard to believe that they would use such small wire.
Parts Used:
Washer Drive Pulley
  • Harold from Blaine, WA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
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Replace drain hose
At first I had to position the washer so I could get access.. after having it positioned, I figured it out. Getting the clamp fastened, I was done.
Parts Used:
Washer Drain Hose
  • Brian from DREXEL HILL, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers
2 of 8 people found this instruction helpful.
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All Instructions for the 11028012011
61 - 68 of 68