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11028012011 Kenmore Washer - Instructions

All Instructions for the 11028012011
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The washer stopped draining.All the pump motor did was hum.
I drained the machine and pulled it away from the wall.Then I disconnected the drain hose and removed the back panel.Next,I removed the three screws holding the pump in place and disconnected the power plug from the motor.I then removed the short drain hose from the pump.Installation was the opposite of the removal sequence,and the machine worked fine right after I was done.The new part was identical the the old one,and the job was a snap.
Parts Used:
Drain Pump - 120V 60Hz
  • Michael from Staten Island, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Socket set
5 of 6 people found this instruction helpful.
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Water kept running
Safety First unplug unit, close water valves, remove upper panel with a 1/4 inch socket. Remove two screws holding the valve unplug 2 wires and replaced valve with the new one
And very impressed with the fast quick delivery of the part thank you very much
Parts Used:
Cold Water Valve
  • Marco from LIPAN, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
5 of 6 people found this instruction helpful.
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No cold water being put in the washer
Turn off the water. Disconnect both hoses. Remove the plug from the outlet. Remove five screws with a nut driver from the back panel. Remove the back panel. Remove two screws from the cold water valve. Pulled out the old valve. Install new valve with the two screws. Reinstall back panel with the five screws. Reset codes to the washer. Tested out washer. Works fine.
Parts Used:
Cold Water Valve
  • Marylou from SOUTH ELGIN, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
4 of 4 people found this instruction helpful.
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The washer was vibrating very bad on large loads
Using the parts I ordered and following the instructions provided in the video from partselect.com made the repair very easy and solved the problem
Parts Used:
Washing Machine Suspension Rod Kit Tub Centering Spring - 2 Pack
  • Mark from SAINT CLOUD, FL
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
4 of 4 people found this instruction helpful.
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The capacitor exploded, broke the plastic cover that held it to the body of the machine and blow itself clear of the wires
I removed the back access panel and what was left of the capacitor mounting device (the capacitor (or what was left of it) was laying against the access panel). I mounted the new capacitor which had a metal strap for mounting. I removed the small, black, wire mounting device that was still plugged in to the old capacitor and slipped the wires through that device. After reviewing how to reattach the wires (it turned out the polarity on my capacitor did not matter) I plugged the wires in using the wire mounting device. Once I closed it back up everything worked fine.
Parts Used:
CAPACITOR
  • Jay from AMELIA CT HSE, VA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
4 of 4 people found this instruction helpful.
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Cold water valve sensor no good
Took off washer body 6 screws
Took off old sensor installed new
Very simple and smooth
Parts Used:
Cold Water Valve
  • Robert from STAMFORD, CT
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
5 of 7 people found this instruction helpful.
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making noise when starting spin cycle
Watch video on the site and the insulation will be easy and take about 30 min.
Parts Used:
Washer Drive Pulley
  • JERRY W. from CARROLLTON, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers, Socket set
4 of 5 people found this instruction helpful.
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The washer would walk across the floor
Watched the video. It was by far the easiest repair I've ever done. The washer is happy and stays in it place
Parts Used:
Washing Machine Suspension Rod Kit Tub Centering Spring - 2 Pack
  • William from BROOKFIELD, WI
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
4 of 5 people found this instruction helpful.
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Gear stripped on main spline
Followed detailed instructions which were supplied with the parts. It was easy and my machine is working great with no issues. Also I just didn’t get the main drive pulley, all new parts came for the bottom end, great service and excellent parts.
Parts Used:
Washer Drive Pulley
  • Bernard from ARIZONA CITY, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers, Socket set
4 of 5 people found this instruction helpful.
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Stripped screws on a hub drive replacement
Getting to the actual hub is a bit difficult as it involves removing the accetuator and takes some time and patience, but when I tried to replace with a new hub, I found that the screws were stripped, so PartSelect walked me through the ordering process and helped me choose the exact size screws that I needed. Parts came quickly...I already had the hub waiting to be secured and the screws tightened easily. (We had tried using a similar size, but you REALLY need the whirlpool screws that go in there) No more spinning problems, and the machine is not jumping around anymore. Works just like before. This particular machine has to have this part replaced at least twice a year (luckily it's cheap),but saves us from having to buy a whole new machine. My son also told me that since I replace the part so often, best to replace the screws every other time as well.
Parts Used:
Screw, 8-16 x 1.000
  • Bruce from GLOBE, AZ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
3 of 3 people found this instruction helpful.
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Burning smell, ASSUMED it was the belt
Once we put the washer on it's side noticed lots of oil on the floor and in the belt cover area. Replaced belt anyway but issue is the leaking transmission. Starting warranty process since Maytag carries a 10-year part warranty and machine is 6.5 years old. Wish me luck !!!
Parts Used:
Washer Drive Belt
  • James from MAHWAH, NJ
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
4 of 6 people found this instruction helpful.
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washer would not spin on wash cycle
My daughter is the handy one in the family. She followed Steve's video installation steps and in an hour i was washing clothes.
Parts Used:
Washer Shift Actuator 120v 60hz
  • Kim from MOUNT UNION, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
3 of 3 people found this instruction helpful.
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washer shaking
the repair went well but I still haven't received a refund for the order was was sent incorrectly. Order #22085769 order date 2/3/23
Parts Used:
Leveling Leg
  • Oralia from DALLAS, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers
3 of 3 people found this instruction helpful.
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washer was draining but no spinning
Disconnect electrical plug from the wall, disconnect drain hoses and tip washer forward remove belt hosing basket and then remove the electrical plug that contains seven wires connected to actuator then remove the two small screws.
Then reverse the operation to stall the new part. Very easy.
Parts Used:
Washer Shift Actuator 120v 60hz
  • JOSE from MILLBURY, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Socket set
3 of 3 people found this instruction helpful.
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Making a loud noise for a while then stopped spinning
Removed two screws to remove guard. Two screws to remove another part with wires. Pulley nut was already missing. Component was twist locking tabs.
Parts Used:
Washer Drive Pulley
  • Lucas from ARKANSAS CITY, KS
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Wrench set
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All Instructions for the 11028012011
31 - 45 of 76