Models > 11020362810 > Instructions

11020362810 Kenmore Washer - Instructions

All Instructions for the 11020362810
16 - 30 of 48
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Noise, grinding
Following what the video shows how that they send with your part email, confirmation or receipt!! Easy Peasy!!
Parts Used:
Shift Actuator - 6 Pin Washer Drive Pulley
  • Craig from MURFREESBORO, AR
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set, Wrench set
7 of 10 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Gear stripped on main spline
Followed detailed instructions which were supplied with the parts. It was easy and my machine is working great with no issues. Also I just didn’t get the main drive pulley, all new parts came for the bottom end, great service and excellent parts.
Parts Used:
Washer Drive Pulley
  • Bernard from ARIZONA CITY, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers, Socket set
6 of 7 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
The Washing would stop working mid cycle
I unscrewed the top panel of the washer. I lifted up the top and used the pint scrapper to loosen up the lid switch and slid it out. I pulled the switch wiring harness out of the rear top of the washer. I slid the new lid switch and wiring harness back through the opening and secured the switch in place. Screwed it back in place. Took less than 15 minutes. I followed the instructions on the video, easy peasy lemon squeezy.
Parts Used:
Washing Machine Door Lock Assembly
  • Adam from LUMBERTON, MS
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
7 of 10 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
washer not filling with enough water
see you tube on how too
Parts Used:
Water Inlet Valve
  • Jon from LAS VEGAS, NV
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
5 of 5 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
When the washer goes into a spin cycle, I would hear an intermittent loud clattering noise. I think the clutch teeth above (the cup part that is spring loaded) and the belted pulley's teeth below are not fully seating on each other during the spin cycle.
W10721967 Splutch Cam Kit

Assuming the pulley nut was properly tightened at the factory. I think this problem occurs because of ever-so-slight rounding of the splutch cam teeth from the actuator engaging and disengaging over whatever time frame there is before a clattering noise develops.

When I took off the 13mm nut using the adjustable strap tool, it felt tight to me...Was it put on as tight as it should have been at the factory? Who knows. I don't have the torque specification of this nut on that plastic pulley.

Watch the videos to remove and replace the belt cover and belt, actuator and splutch cam kit.

Pay particular attention to tightening up the nut. I put the pulley on and hand-tightened the nut. I used the adjustable strap tool and before I tightened everything, I pushed up on the pulley to press against the spring pressure in order to mesh the teeth together. After the nut was tight, I repositioned the strap tool and gave it another go, further tightening it. You see earlier that day, I only tightened it up once because I thought it was good and tight. I put everything back and within a half-hour it was clattering again and I could loosen the nut I thought was tight by hand! I fooled myself. That's why I did it twice, and don't be afraid to give it a good second tightening effort. Two weeks now and the wife is currently very happy.
Parts Used:
Washer Drive Pulley
  • TERRY from WAUKEE, IA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Socket set
8 of 14 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Washer stuck on sensing
I have a Kenmore he 500 series washer that would not get out of the sensing mode. Googled the problem. It let me know it could be the water inlet valve. So I ordered the valve through Part select (mailed to me with in days of ordering) Had a towel and small bowl for nuts and screws. Shut off water to washer, disconnected hoses, used screwdriver and socket wrench to unscrew the back of washer (since it was my first time to ever do something like this on my own, I took pictures to make sure everything went back in place) replaced valve. It was an easy connection. Washer works great
Parts Used:
Water Inlet Valve
  • Rosemarie from LAS CRUCES, NM
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Socket set
5 of 5 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Grinding noise from the gearcase.
Actually, I "Youtubed" it. I entered the info from the washer and found what was similar. What would help is when you tilt the washer (on back or front) so you can look at what you're going to work on to match (or closely match) what is on Youtube. It is SO easy, it's unbelievable.
Parts Used:
Washer Gear Case
  • D from DISTRICT HTS, MD
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers, Socket set
5 of 5 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
replace water inlet value
had to change out wiring harness was not compatible
Parts Used:
Water Inlet Valve
  • Norbert from PITTSBURGH, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
5 of 6 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Cold water was not working
Was the video and I started everything fell into place. Thank you very much
Parts Used:
Water Inlet Valve
  • Richard from HOUMA, LA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
4 of 4 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
OEM water valve was allowing water to drip into the drum with no power to the valve.
Removed two 1/4” screws from the backside of control panel. Plastic putty knife slide under front of control panel to release the clips and allowing panel removal. Shut water supply off and removed both hot/cold hoses from valves. Removed the two T-20 screws which allowed the removal of the existing leaking valve assembly. Installed in reverse and it worked perfectly!!
Parts Used:
Water Inlet Valve
  • Scott from STILWELL, KS
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Pliers
4 of 4 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
The washer would not wash or spin.
I watched the instructions on line, and followed them. Completed the parts change with out any problems, but that wasn't everything I had to do to make the washer to work again. I had to clear all the fault codes that were on the machine. Then the washer started working in all the cycles.
Parts Used:
Washing Machine Door Lock Assembly
  • Leslie from ROCKY FORD, CO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
5 of 7 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
making noise when starting spin cycle
Watch video on the site and the insulation will be easy and take about 30 min.
Parts Used:
Washer Drive Pulley
  • JERRY W. from CARROLLTON, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers, Socket set
4 of 5 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
screeching noise at times,Wouldn't spin out
Tip washer on its front removed belt guard and belt. Removed shift actuator. Put new actuator on, put belt and guard back on, put back panels on and it was fixed.
Parts Used:
Shift Actuator - 6 Pin
  • Jerry from LENGBY, MN
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
4 of 5 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Making a loud noise for a while then stopped spinning
Removed two screws to remove guard. Two screws to remove another part with wires. Pulley nut was already missing. Component was twist locking tabs.
Parts Used:
Washer Drive Pulley
  • Lucas from ARKANSAS CITY, KS
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Wrench set
3 of 3 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
No agitation
Pop center cover off wash plate. Remove bolt. Lift off washplate. Slide retainer off with screwdriver and hammer. Slide new retainer on. Replace washplate.
Parts Used:
DRIVE BLOCK RETAINER
  • Jim from ACUSHNET, MA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
3 of 3 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
All Instructions for the 11020362810
16 - 30 of 48