These parts are the replacement suspension rod supports for your washer. They are made of plastic and are approximately 1 ½ inches in diameter. This package will come with an 8-piece set of suspension rod supports. There are 4 of each type. Be sure to consult the parts diagram for your washer for the complete list of parts included. The suspension rod supports help secure the suspension rods, so your washer operates smoothly. If your dryer shakes, moves, or is noisy during operation, you may need to replace the suspension rod supports. These are OEM parts sourced directly from the manufacturer.
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Part Videos
Replacing your Whirlpool Washer Suspension Rod Support
Troubleshooting
This part fixes the following symptoms:
Shaking and Moving | Spinning Issues
This part works with the following products:
Washer.
This part works with the following products:
Whirlpool, Maytag, Amana, Kenmore.
Part# W10440729 replaces these:
AP5306956, W10405423
Customer Reviews
Average Rating:
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★★★★★
10 Reviews
4.9
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★★★★★
★★★★★
Chris D - December 28, 2024
Verified Purchase
Part was as advertised- worked well!
Part was delivered quickly and it was an easy installation. Solved the washing machine banging problem.
★★★★★
★★★★★
Lisa M - February 3, 2023
Verified Purchase
Exactly the parts we needed
Parts were right but took a long time would of got them faster in mail than by puralator
★★★★★
★★★★★
Scott M - November 12, 2018
Verified Purchase
Fast delivery
Part was exactly as expected and repair went fine
★★★★★
★★★★★
Kimberley H - October 4, 2024
Verified Purchase
Problem solved
Easy to install and did the trick
★★★★★
★★★★★
Robert M - January 18, 2019
Verified Purchase
The parts got here REALLY fast.
The parts were a perfect match, and repair was done quickly and I was back in business. It is comforting to know you guys are watching our backs!!! I feel re-assured that I found you guy, and I am ready for the next appliance crisis, again thanks for the promptness and the quality. I have already mentioned you to a few of my friends and I assure, you will hear from them. Thank you.
★★★★★
★★★★★
Tiffany E - November 5, 2020
Verified Purchase
Excellent
Excellent! Came in a good time. Got my washer going again! Would def order from there again
★★★★★
★★★★★
Casandra D - March 6, 2019
Verified Purchase
Easy repaired
The part was the right pieces i needed thank you delivery was fast and now my washing machine works now :)
★★★★★
★★★★★
Les D - July 14, 2023
Verified Purchase
Parts
Fast service. Perfect fit
★★★★★
★★★★★
Jennifer B - June 10, 2021
Verified Purchase
Easy repair, perfect part
I couldnt believe how fast shipping was. Quick fix by my boyfriend and my washer is as good as new. I was super impressed at how all available parts were visible once I entered my model #. Very pleased with how easy ordering was and how affordable the part was. Would definitely order again if need be in the future.
★★★★★
★★★★★
Allan C - June 30, 2020
Verified Purchase
Great
Al the parts were there, the price was decent, very satisfied.
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Customer Repair Stories
Average Repair Rating: 2.9 / 5.0, 9 reviews.
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Sorry, we couldn't find any existing installation instruction that matched.
Washer was off balance during spin cycle. The suspension piece broken.
Replaced 1 of 4 of the suspension bushing. Works great.
Other Parts Used:
Joseph from PERKINS, GA
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver
66 of 91 peoplefound this instruction helpful.
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washer is unbalanced during a spin cycle
I watched a video on you tube before making the repair, there was only one bad rod support, location right rear, I recommend watching a video on you tube first, it is very simple to change, however the replacement of the part was not the solution to the unbalanced load during the spin cycle, so I guess I have some research to do.
Other Parts Used:
Tiffany from NORTH OLMSTED, OH
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
7 of 7 peoplefound this instruction helpful.
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Washer machine banging and moving/walking
Followed video instructions. Instructions were easy to follow but took me longer than I expected. About 3 hours. Machine is working beautifully since the repair was done.
Suspension rods were worn; washer is 10+ years old
Replaced the suspension rods, suspension rod supports, main drive belt, tub centering springs, water supply hoes, and washer drain hose. Taped new front suspension rods to side of tub to ensure that they did not slide down when raising the washer off its back from the floor. Had a helper lift the tub, which made attaching the new suspension rods easy. The tub is extremely heavy so by a helper lifting it up it made attaching the new suspension rods much easier. IMPORTANT: According to the technician's manual, which was taped to the inside of the washer, it is absolutely necessary to recalibrate the washer after replacing any suspension parts. We did this by following the instructions in the tech manual. Failure to recalibrate a washer could result in poor performance. The procedure is different for each brand or model of washer, but again is absolutely essential after replacing suspension parts of any kind. For some unknown reason, our washer did not have the tub centering springs. Our model should have had the springs.Facing the washer, we attached one to the front left tub housing and one to right rear of the tub housing. Recommend that anyone watch the installation videos for the suspension rods, center springs, and main drive belt before attempting the repairs.
Please check the order was refused so I would not have to pay to ship back. The lady I spoke to on the phone said to do it this way. I have been TRYING to call for 2 weeks but no one is answering the phone due to CV19!! The order is back at your warehouse. Please give me my refund!! Plus I have emailed your CS dept. numerous times with NO answer, only automated.
Per your directions. Note that part has been updated from original. Looks like an improvement, adds tab to grab rod, but changes installation.
Other Parts Used:
Norman from MOBILE, AL
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
4 of 5 peoplefound this instruction helpful.
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Spin cycle was way out of wack, like it was over loaded to 1 side
1st watched the video, turned off the water supply, unplugged the elecrtcal cord, removed the rear top panel , screws with the nut driver , then slid the top forward about 1 inch & then lifted upwards to removed the lid assy, after taping the lid assy down so it wouldn't flip open. Then once lifted up, at the very back are 2 slots, which you can the set the top onto, then use the 2 s-hooks with a chain to support the lid assy from falling backwards and attach to the base assy. Then you can move the tub assy away from where you need to work.in this case was replacing the upper plastic suspension rod supports, then push upwards the socket , drop in the new one, pull of on the rod assy, and hook it into the ball and drop bach into the suppprt , was able to do all 4 in no time. Then unkook and reattach all, screws, plug back in, turn on the water. And we were good to go. All For less than $20.
Other Parts Used:
David from VACAVILLE, CA
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver
2 of 2 peoplefound this instruction helpful.
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when in spin mode machine walks around the cellar
Unplugged remove hoses remove drain hose turned over on its back remove suspension Springs installed new Springs good backup connected Springs did not solve problem
Other Parts Used:
john from Carteret, NJ
Difficulty Level:
Difficult
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver
2 of 3 peoplefound this instruction helpful.
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washer was not spinning and after repair still no spin. Had to buy a new washer
I called a repair service I got on line . when they came they said I needed the parts that were ordered. I looked up your service and because it said I could get the parts in one day I ordered them and pid for overnight dely. The service rep said he would return the next day to install them. They did not arrive until 4 days and he could not come until the next day. He installed the parts and when he left I ran the washer but
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32 questions answered by our experts.
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Sheldon
December 23, 2017
Where can I find installation instructions and/or a video to install the suspension rod support?
For model number MVWC400XW0
Hello Sheldon,
Thanks for your question. You will need tape, pliers, and a 1/4" nutdriver. It is a good idea to have a towel handy for any water leaks. Unplug the washer and turn off the hot/cold water. Remove the drain hose and be careful of excess water. Loosen the hoses from the back of the washer, then remove
the access panel on the back. Remove the top panel. Tape down the lid so it does not open unexpectedly. Pull the top panel towards you - lift up and push back to unlock it. There
are two metal tabs that need to slide into the top panel slots. Tip the top back and lay it
back against a wall, being careful not to damage the wire harness. Lift the suspension rod
and release it from the ball. Push from underneath to release the ball and bushing. Lift the
suspension rod through the opening and attach it to the ball. Close the lid and reverse the
process to put your washer back together.
I hope this helps.
24 people found this helpful.
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Louis
July 23, 2017
Are all 4 sets of friction fittings included or it the price for one set?
For model number WTW4950XW0
Hi Louis,
Thank you for your question. Everything that you see in the picture on our website for this part comes with it.
I hope this helps!
14 people found this helpful.
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Sheldon
December 24, 2017
Thanks for your quick response/ i remove top and see where the right side top of the tub (facing machine) is damaged from hitting the cabinet. The rods and suspension seems ok could the problem be something else. The machine makes a loud noise and shaking violently and moving. Thanks
For model number MVWC400XW0
Hi Sheldon,
Thank you for your question. Usually that is caused by either your suspension rods. It sounds like perhaps the springs are too loose, which happens over time. When you have one of the rods off of the appliance, it should be difficult to stretch the spring. You could also check the balancing ring on the top of your tub. Those are really the only two parts that help your appliance to stay balanced. Good luck with your repair.
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John
February 16, 2018
Does the repair kit have support bushing in it for all four corners of the tube or do i have to buy 4 kits priced at $4.74 cents for all four corners .
For model number WTW4800XQ0
Hello John, Thank you for your inquiry. There are 4 supports in this kit. Hope this helps!
6 people found this helpful.
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Anthony
February 5, 2019
How do i know if this part is bad on my washer
For model number Mvwc555dwo
Hello Anthony, thank you for your question. These are just the plastic supports, so if they are cracked or broken they will have to be replaced. If you unit won't stay balanced, moving or vibrating, and making noise, the suspension rods may need to be replaced. Check the springs to see if they are broken, or the rods to see if they are bent. You will also want to check the ends where they connect to the unit. I hope this helps!
5 people found this helpful.
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Anthony
February 5, 2019
Is there a video, for replacing this part on my washer
For model number MVWC555DW0
Hello Anthony, Thanks for your question. We do not have a video sorry but here are some instructions. You will need tape, pliers, and a 1/4" nutdriver. It is a good idea to have a towel handy for any water leaks. Unplug the washer and turn off the hot/cold water. Remove the drain hose and be careful of excess water. Loosen the hoses from the back of the washer, then remove the access panel on the back. Remove the top panel. Tape down the lid so it does not open unexpectedly. Pull the top panel towards you - lift up and push back to unlock it. There are two metal tabs that need to slide into the top panel slots. Tip the top back and lay it back against a wall, being careful not to damage the wire harness. Lift the suspension rod and release it from the ball. Push from underneath to release the ball and bushing. Lift the suspension rod through the opening and attach it to the ball. Close the lid and reverse the process to put your washer back together. I hope this helps.
5 people found this helpful.
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James
November 25, 2017
How many pieces are included in part number w10440729.
For model number WTW4800XQ2
Hi James, Thank you for your question. Everything that you see in the picture on our website for this part comes with it. The picture shows 8 pieces. I hope this helps!
4 people found this helpful.
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Steve
February 4, 2020
The washer 4 years old, was purchased used, and not inspected for proper operation before purchase. During the spin cycle the tub bounces against the outer cover so badly that the entire washer leaves the floor and bangs into the surrounding walls. I've never seen a washing machine do this and have read your trouble shooting blogs so i removed the top cover to check for broken springs. All 4 springs are intact and no plastic part appear to be broken. One of your blogs mentions a top balance ring which i don't seem to see on the basket. Another blog mentions a balance a bad clutch and replacing some kind of a balance pad. I don't find the pad in the manual but would like to know what you recommend i start with. I put the washer through the test cycle and it appears to be working fine except for the terrible unbalance of the basket during the spin & rinse cycle. Please help!
For model number Whirlpool washer WTW5000DW0
Hello and thank you for writing.
You should check the suspension rod supports PS3502189 as often they might have cracked and need to be replaced. After that make sure the belt PS11747978 is in good condition and not loose in any way.
After that, you would have to consider the suspension rods themselves (kit of 4) PS12347546. We hope this helps. Please contact us anytime if you require further assistance.
My washer does not stay balanced and it shakes so bad it suspension rods come unhooked and also makes a noise like gears are stripping or something when it first starts to agitate for a couple seconds then it stops making that noise and starts to agitate what is making the washer do this
For model number NTW4650YQ0
Hello Kim, thank you for your question. The issue is probably with the clutch, or gear case. I would suggest checking the Clutch Assembly Part Number: PS10057144 as well as the GEARCASE Part Number: PS11773167 to see if you can notice any wear and tear. The gear case might show some oil leaking out of it. Of these two parts, the clutch assembly is the most likely of the two to have gone bad. I hope this helps!
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Stephen
March 2, 2020
Grinding noise on spin cycle for model wtw8800yc1 already replaced the hub.
For model number WTW8800YC1
Hello Stephen, Thank you for the question. Normally this is an indication the Tub Bearing is worn and will need to be replaced. The Bearing was only sold as part of the outer tub. I looked up the part and it is listed as No Longer Available/Discontinued sorry. There are no part substitutions listed. Our suggestion here would be to call the manufacturer and see if they can provide you with a substitution for these part numbers. We hope this helps.
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