This water inlet valve is designed to regulate the flow of hot and cold water into your washing machine, ensuring proper operation during each cycle. It features two separate inlets—one for hot water and one for cold—along with a wire harness that powers the internal solenoids responsible for controlling water entry. If your washer is experiencing issues with filling or inconsistent water flow, this component may be worn out and in need of replacement. Installation requires basic tools including a screwdriver, wrench, and pliers, and can be completed with moderate DIY experience. Sold individually, this valve is compatible with select washing machine models, so be sure to confirm fit before ordering.
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Troubleshooting
This part fixes the following symptoms:
Water Filling Issues | Leaking | No hot or cold water
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Tim C - May 8, 2020
Verified Purchase
Easy repair, fast delivery
Easy to find the required part on the website and it arrived in a couple days. Part was identical and it took 10 minutes to swap out... back to washing laundry
★★★★★
★★★★★
Ronald L - May 13, 2020
Verified Purchase
Great parts
Parts were great very easy to order and very fast delivery.thank you.
★★★★★
★★★★★
David C - April 11, 2019
Verified Purchase
Very simple repair
Part was easy to install. Was finished within 10 minutes
★★★★★
★★★★★
Terri T - April 13, 2021
Verified Purchase
Easy fix
Part received matched the old part perfectly and was a breeze to install.
★★★★★
★★★★★
Lisa B - January 11, 2023
Verified Purchase
Perfect fit, easy to install, quick delivery!
Perfect replacement, simple to install, came even faster than expected, thank you!!
★★★★★
★★★★★
Erik M - July 4, 2024
Verified Purchase
great part worked as expected. expensive.
i was able to get the exact part cheaper and quicker from amazon.
no issues with the hardware though. great part. it will be saves as a back up
★★★★★
★★★★★
Richard D - July 8, 2019
Verified Purchase
dissatisfied customer.
I was under the impression the part would be delivered within 2 days as I ordered on a Tuesday and the website indicated the part would be in on Thursday. The part was not received for almost 2 weeks. I paid ~27 $ for delivery charge for an ~80 $ part. I ended up getting a part locally as I could not wait as we had no washer. I now have to send the part back, which consumes more time and additional postage cost with the hope that I will receive a refund. Not a good experience - I would not use East Appliance Parts in the future. Ironically the side bar here states same day shipping.
July 8, 2019
Hello Richard , Thank you for the review. Very sorry you were not happy with the service. We are showing you paid $9.99 for the usually 3-7 business day shipping. The part was received in 4 business days according to the tracking. We are available by phone, or e-mail to answer any questions or concerns you might have. Please do not hesitate to contact us.
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Customer Repair Stories
Average Repair Rating: 4.4 / 5.0, 2 reviews.
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Leaking water inlet valve assembly
Remove upper rear panel with drill driver and 1/4" nut driver bit. using the angle bit holder and torx bit remove the two screws holding the assembly in place. Slide out the old assembly and disconnect the wiring harness at the machine. Slide new assembly in place. While holding it down start both screws by hand, then use the driver/angle holder to tighten screws. Reattach the wiring harness and rear plate(s).
Other Parts Used:
John from SAINT JOSEPH, MI
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver, Screw drivers
4 of 4 peoplefound this instruction helpful.
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Fill valve failed from hard water deposits
Remove the upper cover on the rear,5 hex screws. Then remove the 2 torx screws holding the valve assembly, its as easy as that.Reverse the process and reassemble, easy.
Other Parts Used:
clayton from North Vernon, IN
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver
4 of 5 peoplefound this instruction helpful.
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Questions and Answers
Ask our experts a question about this part and we'll get back to you as soon as possible!
13 questions answered by our experts.
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Chris
June 28, 2021
Is this part compatible for part number W11101906 Rev B?
For model number NTW4516FW3
Hello Chris, Thank you for the question. Yes the PS12349269 is our Part Select part number for the Valve W11101906 Rev B. We hope this helps!
21 peoplefound this helpful.
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Bill
December 19, 2019
Washer will not fill with hot water or warm water. Cold is fine. Is this the part I need
For model number NTW4516FW2
Hi Bill,
Thank you for your question. If your washer is not filling with hot or warm water, the water inlet valve is just one part to check. You will also need to check the lid switch, the inlet hoses and screens, the selector switch or water temperature switch, the water level switch and the electronic control board. We hope this helps. Thank you and have a great day!
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Ben
June 17, 2021
I only need #15 in exploded diagram. Hot water side broken on clear to red.
For model number Part w10869803
Hi Ben,
Thank you for your question. Number 15 in the diagram is a water inlet valve assembly. The red side of the valve is not sold separately and is only sold with the assembly. To place an order for the part, you may order it either online or by calling our customer service line and anyone will be happy to assist you. We hope this helps! If you have any questions, please let us know.
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Ben
July 18, 2019
How do I replace water screens on washer?
For model number NTW4516FW2
Hi Ben,
Thank you for your question. The screens on a water inlet valve will more than likely become damaged if you try and remove them. You will need to replace the water inlet valve. I hope this helps. Thank you and have a great day!
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Greg
October 11, 2023
Not getting any cold water and washer doesn’t want to cycle could this be the reason no cold water for rinse cycle
For model number Rtw4516fw2
Hi Greg, thank you for reaching out. First, you may need to make sure that the water pressure is adequate and the inlet hoses are not kinked. You may also need to make sure that the lid locks properly and does not open during operation. If that is not causing the issue, then you may need to check the water inlet valve, part number PS12349269, as it is most likely faulty and may need to be replaced. We hope this is helpful!
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Carrie
May 6, 2024
Looking for a water inlet valve screen. Can u help?
For model number NTW4516FW3
Hello Carrie, thank you for getting in touch. According to our research, the water inlet valve screens do not come separately. The screens come as a part of the water inlet valve, part number PS12349269. If you need help placing an order, customer service is open 7 days a week!
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Mike
October 16, 2019
About a week ago i ask about water is over flowing the drop pan you said to check the inlet water value and it is 500ohm what to check now? Both fans are running when they are supposed to. The food is cold and the food in the freezer is frozen. My refrigerator is a side by side. It started about a month ago.
For model number ts22afxkq05
Hello Mike, thank you for writing. The Water Inlet Valve tested okay, so you will want to check the Water Tube (part number PS11730901) for cracks and damage that may be causing it to leak. Also check the other water lines to the dispenser. I hope this helps!
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Tara
October 1, 2021
Will not stop filling
For model number NTW4516FW3
Hello Tara, Thank you for the question. If the water is filling even when the washer is not in use, we suggest replacing the Water Inlet Valve as the ports could be "stuck" open allowing water through. If the Tub is just filling while in use but over fills, we suggest checking the pressure hose to make sure it is secure with no soap build up preventing the water from reaching the Pressure Switch. If the Hose is clear, you may need to replace the Water Level/Pressure Switch. We hope this helps!
The cold water only won't stop trickling into the washer. If I turn the cold water off, it stops. I don't have an issue with the hot water. It also has not been finishing filling a load, I do only use cold water. Is the only possible part the water inlet valve assembly?? Or could it be something else? We do have well water, could it be build up of iron?
For model number NTW4516FW3
Hello Jennifer, thank you for contacting us. The most probable cause of the issue is a faulty water inlet valve, part number PS12349269. As you are using well water, we would also recommend checking the washer fill-hose kit, part number PS1803069, and making sure it is not clogged. Customer service is available 7 days a week if you require assistance placing an order. Thanks again for reaching out!
The washer is not filling with water but motor is running is this the part I need? I checked the hoses they are fine
For model number NTW4516FW3
Hi Beth, thank you for your inquiry. According to our research, this problem could be caused by a faulty lid or water level switch. We recommend checking the water inlet valve, part number PS12349269. If this is fine, we suggest checking the lid lock assembly, part number PS12704713. If the issue remains, you may need to replace the electronic control board, part number PS12348137. We hope this is helpful!
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