Dryer Drum Roller Shaft Left Side WPW10359270

I Looked on internet sites for this type of problem.
Most sites said the support rollers could cause this.
I found your site PartSelect and with help of your diagrams of the machine ordered the parts I thought were needed plus other parts that might cause the problem.
With machine torn down I replaced the rollers.
I had also ordered the main drive belt and idler assembly with the rollers and these also needed replacement. It is a good idea to order other suspect parts when doing this type of repair since you can return the parts not needed.
Your return policy is great.

Edward Brennan

took the top, sides and back removed the drum and replaced the roller roller shaft and drive belt and the belt tensioner

The first thing I did was call my friend Donnie who manages some apartment buildings and who is always complaining about fixing things and getting the right parts to fix things. He told me what to order from PartsSelect and when the parts got here I called him up and he did the repair work.

He was reluctant to do the work at first but after he found out I had ordered the parts from PartsSelect he was happy to do the work. "Their parts are always right and they always work," was what he said after he had my dryer working just like new. So if you know nothing about fixing things and buying parts just call PartsSelect and you will be fine. Just ask my friend Donnie!!!

nobody has said it yet so... to take a dryer apart, take the back off, pull the lint trap, remove two screws on back of the top piece. the whole top shifts forward and disengages two clips on front corners, it then tilts up and back. the front comes off next, this frees up the tub. all parts ordered replaced worn parts, though there was no smoking gun as to the source of the sound. once it was apart, it was a cakewalk. had it up and running in 45 minutes. can't see how it took others two hours.

unplugged power, slide unit away from wall, removed bottom front cover, rear sheetmetal cover, tilted front of unit to remove roller outboard support (sheetmetal screw from bottom of dryer). Removed shaft bolt from rear of dryer which released roller assembly. Remove speed nut from old roller assembly to remove outboard support arm, mounted new roller to new shaft placed triangle clips (one each side of roller), mounted outboard support to front of new shaft and completed re-assembly (reverse order of disaasembly).

Easy repair. Bought replacement parts on Amazon and they lasted 1month. Should have purchased from you in the first place. Re replaced with your parts and no issues.

Used the video to remove the top and front. Removed the drum. Removed the spindle through the whole next to the spindle. Vacuumed a ton of lint in the dryer and vent pipe. Reassembled in reverse order. Easy repair and a good time to clean the lint.