ZIR301NPNAII General Electric Refrigerator - Instructions
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Water not dispensing
Background: My refrigerator was part of the class action law suit back in 2006. As a result both doors, the auger in the ice maker and a heating element in the freezer were all replaced.
Problem this time: Water was not dispensing.
Solution: Replaced the double outlet water valve in the back lower left portion of the refergerator. Water was coming into it from the water filter hose, but not coming out of it when the water dispenser in the front was engaged.
Further, I found that the coils in the back of the freezer were iced up and I therefore defrosted them with a heater. Thus, the original problem encountered with the law suit, did not get fixed by simply replacing the doors. That problem is still there. I think the defroster/heating element in the freezer is again not working.
However, I do now have water flowing again and the installation was, as others have described, very easy. Thanks for the online help.
Problem this time: Water was not dispensing.
Solution: Replaced the double outlet water valve in the back lower left portion of the refergerator. Water was coming into it from the water filter hose, but not coming out of it when the water dispenser in the front was engaged.
Further, I found that the coils in the back of the freezer were iced up and I therefore defrosted them with a heater. Thus, the original problem encountered with the law suit, did not get fixed by simply replacing the doors. That problem is still there. I think the defroster/heating element in the freezer is again not working.
However, I do now have water flowing again and the installation was, as others have described, very easy. Thanks for the online help.
Parts Used:
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Bob J from Platte City, MO
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver
5 of 6 people
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Was not getting water to the door.
Moved refrigerator out from wall, unplugged from electric, removed plate at bottom back with 1/4 nut driver, turned incoming water valve off, disconnected water line from water valve on refrigerator, removed mounting screw, remove water lines from valve and electrical plugs, set old valve aside and replace with new valve, reconnecting water lines and electrical plugs then remount bracket, reconnect water line from source, open water valve and check for leaks, replugged refrigerator and depressed the door button to check to see if working. It worked and there was not any leaks. Replaced back plate and placed refrigerator against wall. Job completed.
Parts Used:
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nancy from Mt. Washington, KY
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Wrench set
5 of 6 people
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Water not dispensing
Moved refrigerator forward, this allowed me to work on the back panel. Unplugged the refrigerator power cord. Released all 6 screws, removed panel then release an additional screw that was holding the water valve and the two (red & blue) connectors. Then installed the new part in reverse steps. Plug the unit and job well done. I had purchase the water filter already after several minutes push for water from the dispensing front part of the refrigerator and good to go, later in the evening we notice the ice maker working fine and producing ice. Thank you parts select.
Parts Used:
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Alex from Tampa, FL
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Wrench (Adjustable)
4 of 4 people
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refrigerator not cold
removed freezer door / shelf /ice maker pulled back panel off and removed fan
Parts Used:
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Joseph from FARMINGVILLE, NY
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers
4 of 4 people
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No water dispensed from door tap, icemaker OK
The problem was both the valve and a frozen slug of water in the supply line located inside the door. After replacing the valve, I turned the freezer to a setting of 1 and in about 30 hours, water flowed out the tap.
Parts Used:
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David from Longwood, FL
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver
4 of 5 people
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No water out of refrigerator but had ice
Followed the video showing how it was done. Took me longer to go to the basement and shut the water off and on, than it did to replace the valve
Parts Used:
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G Michael from MONROE, OH
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Wrench set
4 of 5 people
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INTERMITENT LOUD NOISE FROM EVAPORATOR FAN IN FREEZER
The repair did not go exactly the way it was described in the YouTube video, but basically it was similar. After unplugging the power cord, emptying the freezer, removing the shelves and the ice reservoir, I removed the ice maker assembly by unscrewing a Philips head screw and unplugging the power connector. The connector had little retaining tabs on each side that I pried open with a straight blade screwdriver. Then the ice maker lifted right out. Next I removed one screw holding the auger motor assembly, unplugged the power connector, and lifted out the assembly. This where things got difficult. After flailing around a bit, I removed the panel on the back wall of the freezer below the evaporator fan assembly, exposing the evaporator coil. I saw that the fan assembly was attached with two screws at the top and two screws at the bottom. The top screws were easily removed, but when I removed the bottom screws, which were situated in very tight quarters, I DROPPED BOTH SCREWS DOWN BEHIND THE EVAPORATOR COIL. Be prepared with a magnetic nutdriver so this doesn't happen to you. I could not retrieve the lost screws, but fortunately it appears that the top screws hold the assembly securely enough. The assembly was loose, but it was still attached by a power cord that I could not disconnect. I removed the tracks on the side walls for the ice bucket, and then I could maneuver the fan motor assembly just enough that I could reach over the top of it, grab and pull off the old fan blade, and slide the new fan blade onto the shaft. Reassembly was straightforward, replacing each part (except two lost screws) in reverse order to disassembly. After getting everything put back in and plugging in the power cord, I was amazed at how quiet it ran.
Parts Used:
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Bert from SAN JOSE, CA
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers
4 of 5 people
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Ice build up behind ice maker ,water chute frozen up
Unplugged ref.,turnned water off at wall and drained, removed back cover on lower part of ref. then removed screw holding water valve,unplugged both wires from unit,pulled the 3 water lines off,1 I had to cut, would not release,got new water valve,push 3 water lines in place,attached the 2 wires in place and screwed unit back on ref.and replaced back cover on ref. Then I got a hair dryer and thawed all ice that had built up behind and under ice maker in freezer,cleaned that mess up,turned water back on plugged in ref. All good ,repaired problem,old water valve was bad.
Parts Used:
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Steven from Helotes, TX
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers
4 of 5 people
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Was very helpful to have a video giving you instructions
Of course being a women to say I repair my refrigirator is very self gratifying specially when share with other womens like me divorce,having to do on their own, great site, very simple explain on the video with words I could understand, no surprices right to the penny. I save a lot of money, thank you so much, i recomend the site to anybody.
Parts Used:
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Katherine from Converse, TX
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers, Wrench (Adjustable)
4 of 6 people
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Water dispenser is not working........water not coming out!
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George from HAYWARD, CA
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
3 of 3 people
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Water Leak behind Refrigerator
Shut water behind the refrigerator, unplugged the unit. Unscrewed the back tin panel and simply unscrewed the brace scew for the Double Outlet Water Valve. Disconnected the hoss - inspected the hosed for wear. Next detached the hoses and power source to the unit... reconnected both hoses & power source, plug the refrigator back in and inspected for any water leaks. Simple!
Parts Used:
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Theodore from Carteret, NJ
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Socket set
4 of 6 people
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Dual Inlet Water Valve
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lam from JACKSONVILLE, FL
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Difficulty Level:Very Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Socket set
3 of 3 people
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water was dripping in freezer (ice maker)
We actually followed the instructions of the video for the installation of the dual inlet valve and it was incredibly easy to perform. The fridge works perfect again!
Parts Used:
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Gerda from RIO RANCHO, NM
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Wrench (Adjustable)
3 of 3 people
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Water diapenser not working.
Turns out it was only the frozen water that thawed when I unplugged the fridge for 24 hours.
New part returned, not used.
Service was excellent.
New part returned, not used.
Service was excellent.
Parts Used:
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Jim from Vista, AL
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers
4 of 7 people
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Ice maker was over filling and freezing the cubes together.
I turned water off at valve and unplugged refrigerator. I removed screws to remove cardboard cover at bottom. I removed screw holding duel inlet water valve bracket and pulled out valve. Then it's just a matter of exchanging electrical connections and water lines. The electrical connections unplug and plug in-red to red and blue to blue. The water lines are two different sizes so they can't be mixed up. Then reattach bracket and cardboard cover. Turn water back on and plug back in.
Parts Used:
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Gary from Pickens, MS
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
3 of 4 people
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