ZCR241NPPAII General Electric Refrigerator - Instructions

I decided to replace motor and fan, having previously altered/trimmed the fan which stopped the howling but caused a vibration. Unplug from mains. Clear out two top shelves in freezer. Remove light cover. Remove two screws(1/4 driver)at top of steel panel in rear of compartment and let it drop. Remove two screws above light. Pry up section above light/fan housing to access two screws retaining the light/fan assembly, loosen screws sufficiently so that assembly can be lifted and removed. Disconnect wiring plug by pinching in the sides of the plug and pulling out. Pull fan off motor shaft. Remove two screws clamping motor. Cut cable tie and molded wiring grommet to free wiring. The existing light wires can be removed from the old plug by carefully cutting around the old plug to free the pins and then pushing the pins into the new plug. Reverse procedure to assemble.

it was easy the only thing was i had to cut old harness to remove 2 wires that went to coil that had to go back in the new harness other then that a peice of cake.

My refrigerator was making a high pitched kind of howling noise. The PartSelect symptom that was closest was “unusual noise” and when I clicked that it said the evaporator fan motor fixes the symptom 32% of the time. Since my freezer fan speed sounded like it was constantly changing I went ahead and bought one which PartSelect delivered promptly. The installation video was great and although my freezer was not identical to the one in the video, the video was still very helpful. The only thing it didn’t say was how to tell if my freezer motor was the one with the thermistor although I suspect that they all are and that PartSelect is simply trying to save us money by showing us how to splice in a motor without a thermistor. Anyway, since I would have had to disassemble the freezer before buying the part to find out for sure, I just bought the one without the thermistor. This just meant I had to splice the new motor in, just like in the video. I think I would have preferred buying the motor with the thermistor even though it was more expensive. In the end my problem is solved so I’m happy. This is the third time that I’ve had to repair this GE refrigerator and PartSelect has been a valuable resource each time.

i followed a video that was on your site, the video couldn't have been easier to follow it was step by step and very easy to follow, i replaced the evaporator fan motor and everything is working fine, i did notice that the evaporator coil was frozen pretty bad when i removed the back freezer panel i am going to check it again in a couple of weeks to make sure i don't have a defrosting problem as of now everything is fine i am hoping it was just the bad fan motor causing the coil to freeze up because of no air movement over the coil

followed you online video and it was easy and simple repair only took about an hour frig is back quiet and working fine thanks also parts come fast

follow repair viedo

had to rewire the harness in place in freezer. should have removed door for more room to work . easy job if you have 4 foot arms and a 1 foot chest.

Parts were perfect. Shipment great. It took a bit of time to get back to the Evaporator fan, so i basically had to take the entire freezer apart. Not a problem. The one issue i ran into was my unit had 2 white wires which connected to a silver bullet thing, that were not included in the wiring harness. Maybe I could have ordered that part (thinking out loud) I had to cut the old one apart, and adapt them into the new one, which had 2 holes to spare for this purpose. I guess i could have spliced every wire, but didn't. The freezer now SOUNDS LIKE A FREEZER. Thanks,

about an hour to figure out what was causing the vibration and noise and about an hour to put it back together and 5 min. to order a new fan blade thank you.It started making noise during thanksgiving dinner so we toke it apart after dinner and I cut the other 2 blade to match the broken one so to cut down on the noise and vibration semi put it back together and 7 days later the part arrived.

Followed the video instructions with the help of a young man who worked on trailer hitches before and knew how to splice wires. Beware of splicing the wrong fan motor back into the assembly. . . . That happened here and we had to start the splicing all over again with the correct fan motor.

I followed the video provided by PartSelect, very helpful. I had to cut and splice 4 wires. The repair was successful. The replacement part was an exact duplicate of the original. I still notice the same sound but one tenth the volume. I hope the problem does not return. Many thanks to PartSelect for information to identify the problem and prompt shipping of the repair part.