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WTW5000DW1 Whirlpool Washer - Instructions

All Instructions for the WTW5000DW1
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No cold water
Cold and hot water valve .easy as pie.
Parts Used:
Water Inlet Valve
  • Greg from HAVELOCK, IA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers
7 of 7 people found this instruction helpful.
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During the Spin cycle the washer was noisy and moved around
I watched the video and did exactly what they said to do. It was really easy. The key to the success was in the parts that were mailed to me it had a separate piece of paper telling you to "reset" the washer after doing the repair. I missed this when I watched the video. That was a critical part of the repair which required no tools to accomplish.
I have done 6 loads of wash and the washer has not made any crazy noises and hasn't moved!
Parts Used:
Drive Hub Kit
  • JOHN from HERNANDO, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
7 of 8 people found this instruction helpful.
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Washer would not complete cycle, as I forced the top open when locked
I did the repair just as the video showed, and had no problems at all.
the hardest thing I had to do was to move the washer out to where I could get to the back of the machine.
Due to the help of the sales rep and the video the repair was very easy

Thanks
Louis
Parts Used:
Washing Machine Door Lock Assembly
  • Louis from MANDEVILLE, LA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
7 of 8 people found this instruction helpful.
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Washer would not agitate
When to PartSelect Web site, used their trouble shooting guide, Used their advice, which was to replace the actuator. bought and installed the actuator which took around 20 minutes or so. washer started working fine after replacing. Thanks to the website I save a lot of money. Thanks PartSelect
Parts Used:
ACTUATOR
  • Lee from FORT WORTH, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
6 of 6 people found this instruction helpful.
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Cold & Hot water Valve Replacement
Turn off the water at both the cold and hot. May need an bucket to catch any water left in the lines. Then unplug the washer to kill power of course...Taking off the 10 or so small screws in the back metal cover will get you started. The tricky part is getting the clips off the back top where the knobs are. You will have 2 plastic clips and 2 metal clips, 1 on each side. Take a flat head and ease them up and out....careful not to break them! You can pull the whole control panel away from your work area. Once you have full accuses to the valves its self, it is held in by 2 screw on the top inside a slot. You can now unplug the pigtail harness. Repeat the process in reverse to get it back together and the job is complete. 30 to 45 minutes Max.
Parts Used:
Water Inlet Valve
  • Alex from SPRINGBORO, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
6 of 6 people found this instruction helpful.
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Washer was stuck on rinse cycle
Research showed it was the transmission and the actuator . Parts were super easy to install and it solved the issue 100%

PS - I put some light lithium grease on the transmission and it’s quieter than it was when new
Parts Used:
ACTUATOR Washer Drive Pulley
  • Michael from HARWICH PORT, MA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
7 of 9 people found this instruction helpful.
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The wash cycle made a loud grinding noise when it went from filling to wash.
I put the dial to drain and and pressed the pause button for 3 seconds and it drained.
Unplugged the washer from the electrical outlet .
Shut the hot and cold water off. Disconnected and drained them.
Placed the washer on a soft mat on front side exposing the back and bottom of the machine.
Unscrew the metal cover with Philips head screw driver.
Disconnect the drain hose to a bucket or small dish tub .
Remove the belt cover with 5/8 ratchet or wrench.
Using a ratchet or wrench remove the one bolt holding the clutch in place .
Remove the two Philips head screws from the shift mechanism ( looks like clock timer,my memory is failing me right now sorry! ) .
Pull down on bottom gear after removing nut.
Push in and pull down with a flat head screwdriver on the tabs holding the collar in place above the top gear .The collar and gear and spring should come apart.
Install new parts in the same order . Reassemble make sure to use Locktite 242 on the bottom nut holding the gear.
Install belt , belt guard , cover drain hose . Stand machine back up , reconnect all hoses tightly plug machine into electrical outlet and start. Put a smile on your face because you did a great job and saved yourself some money!
Parts Used:
Washer Drive Pulley
  • Angelo from PORTLAND, ME
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set, Wrench (Adjustable)
6 of 6 people found this instruction helpful.
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The Washing would stop working mid cycle
I unscrewed the top panel of the washer. I lifted up the top and used the pint scrapper to loosen up the lid switch and slid it out. I pulled the switch wiring harness out of the rear top of the washer. I slid the new lid switch and wiring harness back through the opening and secured the switch in place. Screwed it back in place. Took less than 15 minutes. I followed the instructions on the video, easy peasy lemon squeezy.
Parts Used:
Washing Machine Door Lock Assembly
  • Adam from LUMBERTON, MS
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
7 of 10 people found this instruction helpful.
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The washing machine tub wouldn't spin dry. I could hear some grinding when it was supposed to start spinning.
I knew the hub was probably the issue. I also knew it could be difficult to remove the wash plate, as I tried to do it before on another model a few years ago. When I took out the wash plate bolt, and made the decision to carefully smash the wash plate with a hammer and remove it piece by piece, it was very simple to get to the hub and remove it with a screwdriver. The new wash plate and hub took about 10 minutes to put back in.
Parts Used:
Washer Washplate Drive Hub Kit
  • Henry from MITCHELL, SD
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
5 of 5 people found this instruction helpful.
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wanting to see this new energy efficient washer work, with the lid open
There are a lot of complaints, with these new energy efficient washers, no matter the brand, on the amount of water that is being used, and not properly washing your cloths, while in the wash cycle.
I got this new MayTag washer, and wanted to see it work, for myself, so I can try to correct the problem. But in order to see it work, and fill, the lid has to be open, to observe it working.
To do so, there is a part connected to the lid, called a "STRIKE", that when the lid is down, it activates the electronics, making the washer run.
So, I purchased this strike, to insert it in the washer, so I can observe the washer running, while the lid is open. Very easy, no tools required, just stick it in the slot, where the strike, on the lid goes, when the lid is closed.
Parts Used:
STRIKE
  • Terry from KEYSTONE, IN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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When the washer goes into a spin cycle, I would hear an intermittent loud clattering noise. I think the clutch teeth above (the cup part that is spring loaded) and the belted pulley's teeth below are not fully seating on each other during the spin cycle.
W10721967 Splutch Cam Kit

Assuming the pulley nut was properly tightened at the factory. I think this problem occurs because of ever-so-slight rounding of the splutch cam teeth from the actuator engaging and disengaging over whatever time frame there is before a clattering noise develops.

When I took off the 13mm nut using the adjustable strap tool, it felt tight to me...Was it put on as tight as it should have been at the factory? Who knows. I don't have the torque specification of this nut on that plastic pulley.

Watch the videos to remove and replace the belt cover and belt, actuator and splutch cam kit.

Pay particular attention to tightening up the nut. I put the pulley on and hand-tightened the nut. I used the adjustable strap tool and before I tightened everything, I pushed up on the pulley to press against the spring pressure in order to mesh the teeth together. After the nut was tight, I repositioned the strap tool and gave it another go, further tightening it. You see earlier that day, I only tightened it up once because I thought it was good and tight. I put everything back and within a half-hour it was clattering again and I could loosen the nut I thought was tight by hand! I fooled myself. That's why I did it twice, and don't be afraid to give it a good second tightening effort. Two weeks now and the wife is currently very happy.
Parts Used:
Washer Drive Pulley
  • TERRY from WAUKEE, IA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Socket set
8 of 14 people found this instruction helpful.
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heavy loads did not spin dry properly
I followed the instructions provided by the video which I thought were spot on. Even to the size of the phillips screw driver.
Parts Used:
Washer Drive Belt Washer Drive Pulley
  • Chet from CLEARWATER, FL
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Socket set, Wrench (Adjustable)
6 of 8 people found this instruction helpful.
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Washer stuck on sensing
I have a Kenmore he 500 series washer that would not get out of the sensing mode. Googled the problem. It let me know it could be the water inlet valve. So I ordered the valve through Part select (mailed to me with in days of ordering) Had a towel and small bowl for nuts and screws. Shut off water to washer, disconnected hoses, used screwdriver and socket wrench to unscrew the back of washer (since it was my first time to ever do something like this on my own, I took pictures to make sure everything went back in place) replaced valve. It was an easy connection. Washer works great
Parts Used:
Water Inlet Valve
  • Rosemarie from LAS CRUCES, NM
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Socket set
5 of 5 people found this instruction helpful.
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The tub was horribly out of balance due to bad suspension rods.
I checked on-line to diagnose the problem, then I researched the parts needed to fix it. I also researched and watched a video on YouTube. Once I removed one of the old suspension rods I simply used the hooked end to grab the hooked end of the new rod and used a vice grip to pull it into place.
Parts Used:
Suspension Rod Kit
  • Tom from Albert Lea, MN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
5 of 5 people found this instruction helpful.
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washer not filling with enough water
see you tube on how too
Parts Used:
Water Inlet Valve
  • Jon from LAS VEGAS, NV
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
5 of 5 people found this instruction helpful.
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All Instructions for the WTW5000DW1
31 - 45 of 86