WPSQ4160TAAA General Electric Washer - Instructions
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agitator not working
I pulled off the agitator and realized that the coupler was freespinning, it should not do that. I then removed the bolt on top then removed coupler, it was stripped. Got the part number which is on the coupler itself and ordered a new one. Which by the way a newer style is now the oem replacement. Got the new one installed now it is good as new. All you will need to perform this work is a 11mm socket. Takes 5 minutes.
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jamie from dallas, GA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Socket set
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Loud clanking sound and lights dimming with sound
This was an inexpensive part with high probability of needing it, so I ordered it before beginning to take the washer machine apart based on "noisy" symptom. The fabric softener cup pulled straight up easily with no tool. Then, the agitator pulled straight up easily with no tool. The bolt was easy to get to with socket set and the coupler pulled up using 2 small pieces of wood as levers to pull it up evenly and straight. This didn't solve my noise problem, but was an easy and inexpensive fix to try. FYI...when I continued trying to troubleshoot, I took the belt off and the noise stopped, so I think the transmission is my problem. I tried for 2 days with WD-40, then with C-L-R to get the hub nut to move, and couldn't. I then tried to split the nut using a screwdriver and a hammer and it appears to be split in 2 places, but the nut still won't budge. I listed the washer on craigslist today too frustrated with the hub nut to continue the repair job. The cost of a repairman plus the transmission would have been over half of a new washer machine, and I still would have had a 8+ year-old motor, and I ran across a great deal on a scratch and dent model at Sears, so I am replacing the washer instead of repairing it.
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Ian from Hickory, NC
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Socket set
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no agitation on washer
it wasn't as hard as i thought it would be. just remove the
parts don to the agitator coupling press back on the steel spline after inspection and cleaning put the bolt back and the washer was back working like new.
parts don to the agitator coupling press back on the steel spline after inspection and cleaning put the bolt back and the washer was back working like new.
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gary from reidsville, NC
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Socket set
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Agitator broke
Replaced the Agitator Coupling. Ordering was very easy and I received the part the next day. It's good to know that there is a company that you could get parts from and receiving the part in such a short time. Thank you very much!!! :)
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Marianne from Lyndhurst, NJ
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Wrench set
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the agitator is not moving. (agitating).
take out the agitator (pull straight up), remove old coupling by using a phillips head screw driver and install the new one.
Parts Used:
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jorge from Pinehurst, TX
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
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would not agitate
took the old bolt and coupling off replaced with the new one and it's agitating great. I watched the video on the this website that explained how to do it and it was real easy and a cheap fix!
Parts Used:
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Corrine from Minot, ND
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Socket set
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non-functional agitator
I lifted the agitator stragiht up. removed agitator coupling bolt w/pliers. went on Partselect.com to order replacement coupling, which supplied me with exploded diagrams, entered part number in box at the bottom of the screen and waited 2 days. It then took me less than 5 minitues to complete.
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john from preston, MD
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers
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would not agitate
Popped the agitater off the coupler by using belt slipped under agitater and pulling up sharply. Unbolted coupler but it was stuck. Put agitater back on minus the bolt. Put a couple towels into washer ran a small load, soon as it started to agitate I could hear a sound and I found both pieces had came off the splined shaft. Hard part was over.
Parts Used:
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victor from Key West, FL
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers
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washer was making a screeching noise
Using the diagrams from the website, I was trying to determine the source of the noise. Thought I was losing the clutch, but then determined from your website that this model has no clutch. Turned out to be a couple of pieces from the agitator coupling had broken off, and were riding between the agitator and the tub. Cleaned out the plastic and the washer worked. Then ordered and replaced the coupling. Would have only taken about 15 minutes, but I dropped a screw down in the outer tub, and had to fish it out.
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Kevin from Charlotte, NC
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Difficulty Level:Really Easy
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Total Repair Time:1- 2 hours
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Tools:Nutdriver, Socket set, Wrench set
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Dasher stopped agitating clothes during wash cycle
First I removed the dasher by placing rope around the fins of the dasher. Wrapped the rope around a 2 x 4 approximately the width of the washer. Standing on the washer I pulled up on the board and presto. Up came the dasher, removed the bolt out of the bell, removed the bell. New part came in the next day after the order was placed! Great service. To install the new bell, used the new bolt sent with the part. Centered and aligned the dasher on the bell. Pushed down and locked in place. Turned on washer and started filling with water. Washed clothes within 15 minutes from start to finish.
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Tammy from Mason City, IL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Wrench (Adjustable)
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Would not agitate
Husband took the machine apart. We found your website - put in the parts number...and up pops a picture! Very cool! We ordered and the machine was fixed within 4 days - easy smooth! I would highly recommend this site. The part shipped out the day we ordered the part!
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Deborah from North Shore, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers, Socket set
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agitator stopped working
I had no intention of trying to fix the washer myself after reading about how to do it, only because I didn't know what half of the words were referring to. But once I watched the video, and I saw that the part was going to cost less than $15.00 (shipping included), I thought I would at least try it before going out and buying a new machine. The washer in the video was slightly different than mine, but I recognized the parts from my machine and mine was actually easier to replace than the one in the video. I just pulled off the agitator, unbolted the old agitator coupling and replace it with the new one, bolted it back on and lined up the agitator grooves with coupling and that was it. It worked and saved me a lot of money. I once had an appliance repairman tell me that if your washer or dryer lasts 7 years nowadays, you should consider yourself lucky. Mine is 7 years old, so I thought I would have to replace it. I didn't particularly want to pay someone $100.00 to come to my house and tell me it couldn't be fixed if I was going to have to buy a new one. But fixing it myself was very easy. Written instructions never would have worked for me, but the video was very helpful. Thanks!
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Janis from Fairfield, OH
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers, Wrench (Adjustable)
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Agitator not working. Spins freely, not supposed to.
Unplug power. Pull up firmly and quickly from the base of the agitator. Some videos used a rope and 2x4, I didn't have to. The agitator just pops right off. Then with a 7/16" wrench unscrew the bolt while holding on to the coupling. Take agitator coupling off. Clean off metal grooves that the coupling goes on, use either a small screwdriver, metal brush, a knowl, just to make sure you will have good connection with the new coupling. Then install the coupling, new nut, tighten nut firmly. Install agitator pushing down firmly on opposite sides until snaps in place. Turn agitator by hand, it should not free spin. Plug power back in, run washer with water and bleach only in the smallest setting and let it run through its cycle. This will take care of any black debris that might have got into the bowl while fixing. GOOD LUCK!! I also used videos found on Google.
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Eric from Columbus, WI
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers, Wrench set
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Washer was not Agitating
I did this by myself and it was so easy. I'm a tiny female so it didn't take a lot of muscle and I only got one bruise :) I pulled the agitator off, there was no screw holding it in place. Removed the screw that was holding the coupler on with a socket set. Put the new coupler in place, used the socket set to screw it on, popped the agitator back on and crossed my fingers.....It worked like it was brand new. So happy, apparently the old coupler was stripped out. Super fast shipping and I will come back for other parts as needed. Thanks so much!
Parts Used:
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Laesy from Live Oak, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Socket set
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Washer wouldn't agitate.
Easiest repair ever. My wife actually did the repair because I thought I'd need more time to do it. She just pulled the agitator staight up and out then removed the bolt holding the coupling, pulled out the defective coupling and put the new one in, replaced the bolt, slid the agitator back on and it worked perfectly! Thanks for making a $60 or more repair call a $13 dollar self repair. And that includes shipping! We will always use your site for future fixes.
Parts Used:
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James from Barberton, OH
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers, Socket set
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