WM3370HWA (00) LG Washer - Instructions
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Hole worn in bellows over time
UNPLUG WASHER.Unscrew 4 screws holding silver plate at back of unit. Remove plate to expose inside of unit. Locate drain hose at bottom of washer tub. Hose connects at front drain, bottom of tub, and at rear at the pressure sensor. Front and rear simply slide clamps down by grasping clamp tabs and sliding clamp off connection point. Disconnect from tub bottom by loosening main clamp with Phillips screwdriver and pulling downward. Have a towel handy as there will be water in the hose, and it will pour out when removing it from the unit. Installation is the reverse of removal. ATTACH THE HOSE ASSEMBLY TO THE DRUM FIRST, THEN FRONT, THEN LASTLY REAR. This order is the easiest way, otherwise you will spend extra minutes trying to get the tub connection to seat properly. Plug it back in (duh), then you're good to go for another 4 years or so until another hole wears in the hose. I have performed this repair on 3 different units, with 4 years being the average lifespan of this part.
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Jamison from Elk Grove, CA
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
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drain pump stopped working due to water in the case
ordered part from Part Select and it was here very quickly,but the part came damaged (not the fault of Part Select). I ordered another one and PartSelect had it here the next day. I watched the video on how to replace it and it was very helpfull.The particular part I replaced (pump motor) does not seem very durable. I will buy an American made washer the next time I need one. I will use Partselect in the future and recomend it to others.
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David from Mt. Pleasant, TX
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
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leaking inlet valves
removed dryer which was stacked on top of dryer. opened washer top by removing screws from plastic hold down parts on rear. replaced valves with new valves you all sent me. reassembled and restacked dryer on washer
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George from College Station, TX
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
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Leaking Hot Water Intake Valve
I received the part needed within a few days from ordering. I immediately removed the leaking part with the new part. It was a very simple install, and my washer is now leak free. If you think you cannot do these simple changes, think again, it's much easier then you may think. Remove the top cover of your washer machine by taking off the two screws in the back. Remove the hose clamp with a pair of pliers and pull off from the intake valve, of course make sure your water valve is shut off before starting. Remove the two prong clip. Using your pliers, disconnect the main hot water hose. Use a Phillips screwdriver to remove the two screws that holds the valve in place. Remove and discard it and replace with the new valve. Follow the steps and your done, it's that easy....TC
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Thomas from Commack, NY
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers, Wrench (Adjustable)
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Small water leak
First, slide top cover back, then lift of washer. Remember to turn off water supply and disconnect cold water hose before working on valve. Also, unplug washer from wall socket. Disconnect three small electric plugs from valve, noting the postion on valve,then disconnect the water hoses from valve, noting postition of each hose. Remove two small screws holding valve to washer,remove and replace valve.reistall valve, reconnect hoses and electric connectors. Reconnect water supply, turn on water supply, check for leak, reconnect power cord to wall socket. Run washer through normal wash cycle, observing water valve for leaks, normal operation, if no problems, then reinstall top on washer
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james from pace, FL
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
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not pump water out
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dung from nashville, TN
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers, Wrench (Adjustable)
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Water acculmuation in the drum when not in use
I ran the spin & drain cycle to empty the drum,I waited to be see how long it took to see a noticeable level of water in the drum (1-2hrs).decided to check the cold water valve first.Found that there was rust forming around the solnoid piston,making it hang up,most of the time it tryed to open, or close. cleaned with light sand paper(piston), and ordered part with parts select. Which was real easy,because of the knowledgeable staff,parts came in as promised,and in good shape,and most important of all it was the exact replacement part. My wife is HAPPY,which makes my life good too! THANKS Parts select..
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JAVIER from BEEVILLE, TX
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
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Washer would not drain
Tipped the washer on its side to expose the bottom, removed the plastic lid adjacent to the pump after removing the screws holding it , then, using a flat head on a pry tab pulled out the pump, removed the hoses with pliers to complete the extraction, swapped the pump on my bench. . assembly is reverse of disassembly. .
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Eugenio from West Valley City, UT
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
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pump not working, moter run, propeller was detached from shaft
Removed the top, the front, got to the pump, removed it and replace it with the new one.
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Jim from Billings, MT
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Difficulty Level:Really Easy
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Total Repair Time:1- 2 hours
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Tools:Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
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Washer Would not drain
Found the part of Part Select by describing the problem. used a Utube video and step by step we were able to take apart, replace and put back everything with just a screw driver - I saved so much money!
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Jody from San Jose, CA
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Difficulty Level:Really Easy
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Total Repair Time:1- 2 hours
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Tools:Screw drivers
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R&R Drain Pump
The pump is apparently used for more than one washer, and the R&R instructions may be significantly different. I found a youtube video for my exact washer.
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Dion from Middletown, DE
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Nutdriver, Screw drivers
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Cloged Drain
My washer would try to spin and remove the water according to the time allowed. Consequently my washer would take longer than the time allowed to drain therefore water would send a code error then the machine would stop working. So I remove the hose from the pump and found my son's little small sock blocking the drain. I removed the sock and reinstalled all hoses. Everything is fine now. No need for a replacement item. Just a little servicing.
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Darryl from chicago, IL
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Nutdriver, Screw drivers
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Water not draining from tub, error code "OE"
Found great Youtube video, followed step by step. Only difficult part was getting the tub gasket clamp back on. But all in all pretty easy. If tub won't drain and weird noise coming from pump do not hesitate to do it yourself and save some coin!
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Robert from Ogdensburg, NJ
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Pliers, Screw drivers
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Washer not spinning and giving error message OE
Found on line OE meant washer not pumping out water with the suggestion to clean the filter and inspect the pump and lines for blockage. No problems there. You must be careful to empty the water manually before removing the filter. My wet vac helped but I still made a mess. I found a mechanic to look at the washer. He said it is common for the pump on these washers to go bad, especially if the washer has sat out of service. They wanted $300 to replace the pump. I found the part on this website for $53 and replaced it myself. The only hard part was emptying the water without making a mess and leaning the washer up and back far enough safely to remove the pump, then working on my back under the machine.
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Allan from Virginia Beach, VA
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Pliers, Screw drivers
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Water was leaking out the bottom
Followed the manufacturers instructions to disassemble the washer from the top. There was a video on youtube of a guy who was able to replace his bellows hose from the back, but maybe my arms weren't long enough, I couldn't reach all the way to the front. The washer was pretty easy to take apart, except for taking off the top, where there were 2 extra screws not mentioned in the instructions. Replacing the part was really easy. HERE'S THE MOST IMPORTANT PART: LG DOESN'T MENTION IT IS REALLY HARD TO GET THE CLAMP ASSEMBLY BACK ON THE GASKET WITHOUT A SPECIAL TOOL. You can buy the special LG tool, or you can do what I did (and others on the internet) and buy an $8 "Brake spring spreader" tool at your local auto parts store. Repair was a success. No more water leaking!
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Andrew from San Mateo, CA
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Difficulty Level:A Bit Difficult
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Total Repair Time:More than 2 hours
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Tools:Pliers, Screw drivers
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