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WM3370HRA (00) LG Washer - Instructions

All Instructions for the WM3370HRA
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The drain hose was leaking
First I had to elevate the washer on 3-5 gal. buckets in order to get underneath it and find the leak. Then I tried to repair the hose itself-which actually worked-but then the rest of the hose just started splitting everywhere I touched it. So I ordered the new part which took some careful comparing and examination online. But it was exactly the right part. You have to remove the top of the washer which is just 2 or 3 screws. Then taking the hose out was a little challenge-knowing I would have to put the new one back in carefully. Use Vaseline on rubber fitting at the end of the hose that connects to the washer. Need at least 2 people to raise the washer up in air to work on it.
Parts Used:
Drain Hose Assembly
  • Julia from Mena, AR
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers
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Drain water was not being fully pumped out, leaving foul water in the tub and wet clothes smelling like sewage.
I removed the top of the washer, pried the front control panel off (pull a couple of electrical connecters or just rest it on something), separated the tub sleeve from the front panel and then removed the front panel (two screws). To remove the pump - just remove a couple of hoses, two wires and slide it out of the clip below. Reverse the process to install. A little daunting if you haven't done something like this before, but easily do-able once you get past your fears. A service call would cost much more than the $60.00 it took to get the part to my front door. This worked out really great - my wash smells fresh once again and my wife has moved on to the next project on her honey-do list!
Parts Used:
Washing Machine Drain Pump
  • Myles from Kingston, NH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers
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Pump stopped working
Followed the video instructions provided.
Parts Used:
Washing Machine Drain Pump
  • Martin from Pie Town, NM
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set
1 of 2 people found this instruction helpful.
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Gave LE code
Former LG repair looked under washer while it was engaging & noticed motor was not spinning. LG took forever I ordered the part from you guys. It looked different from original. Figured out to take extra port for front loader. I have top loader. Installed washer works great!!
Parts Used:
STATOR ASSEMBLY
  • Michael from SAINT LOUIS, MO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
1 of 2 people found this instruction helpful.
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Error code "EO", Drain Pump not working
I followed the video on the PartSelect web site for this repair and it went just fine. I also replaced the drain hose while I had everything apart. Thank you PartSelect, same day shipping. Arrived within 3 day's and your video was spot on.
Parts Used:
Washing Machine Drain Pump
  • Stephen from DEMING, NM
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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WASHER WOULD NOT EMPTY WATER DURING RINSE
I BROUGHT UP THE YOUTUBE REPAIR VIDEO AND FOLLOWED IT STEP BY STEP AND WORKED OUT GREAT THANKS
Parts Used:
Washing Machine Drain Pump Hose
  • michael from GRANTS PASS, OR
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Socket set
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slow water leak
Pull the washer away from the wall to get behind it. Unplug the electrical power cord from the wall. I removed the top cover by unscrewing the 2 screws on the back of the washer. Slide the cover back about 1-2 inches towards the back of the washer and then lift the cover up and remove. It might be a little tight to slide back, you may need to wiggle the cover side to side or give it a good smack. The water inlet valve is directly at the top inside of the washer. I saw a slow leak dripping from the hot water inlet valve onto the back side of the drum. Turn off the water supply valve at the wall and then unscrew the supply water hose from the water inlet valve at the back of the washer. Disconnect the electrical connector and water hose from the inlet valve inside the washer. From the outside of the washer on the back, remove the screws holding the water valve and lift out the valve. Install in reverse order.
Parts Used:
Water Inlet Valve - Hot
  • mark from pleasant prairie, WI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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The hot water inlet valve was leaking at the seal between the valve and cellinoid.
Some screws, some clamps. Easy and straight forward. unplug machine, turn off water, disconnect water hose, unscrew top of machine (2 philips head screws), disconnect clamp from valve (use a towel for remaining water), disconnect wire, unscrew from place holder, remove entire valve, work backwards from there.
Parts Used:
Water Inlet Valve - Hot
  • john from pearl river, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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A leak was created via puncture of metal part of bra that fell out.
Remove old one and replace. Just make sure it is all the way on and secure or you will have a huge mess on your hands.
Parts Used:
Tub-to-Pump Drain Hose
  • Travis from Marietta, GA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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Drain pump making noise and water wasn't being pumped out
I watched a video of how to replace the pump and it showed taking the top and front off to get to it. I actually found this could be done by removing the back panel from the washer. There were two hose clamps you have to squeeze and slide up and two wires going to the pump. There are three screws holding the pump that need to be removed from the front of the washer. Once these are removed all you have to do is push a tab down and the motor slide right out. The pump assembly can also be reached from the bottom of the washer.
Parts Used:
Washing Machine Drain Pump
  • richard from rustburg, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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Leaking Hot Water Inlet VBalve
Turn off hot water supply and activate a cycle on the washer momentarily, with hot water selected on front panel options to relieve hose pressure. Slide washer out to gain access to rear of unit. Unplug washer from AC source. Using pliers, remove washer supply hose from washer-side of the line (water may drain from hose) Remove single Phillips screw at bottom of each nylon lid holder at rear. Using a plastic putty knife, place between front panel and top lid to loosen lid and slide to rear. Remove lid and store aside. Hot and cold inlet valves sit side-by-side at top rear of the unit. Disconnect connector from valve by pulling gently away from valve plug prongs and place to the side. Using pliers, compress hose clamp and move to lower section of hose. Carefully rotate hose back and forth to remove from assembly. Inlet valve is held to washer body rear with 3 small Phillips screws. Remove first 2 and then while holding inlet valve body, remove final screw to free inlet valve assembly. Replace with new assembly by reversing these steps.Make certain when supply hose is reconnected, it is firmly tightened but DO NOT over tighten. Test washer by running a cycle to ensure there are no leaks.
Parts Used:
Water Inlet Valve - Hot
  • JOEL from BIXBY, OK
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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the hot and cold inlet valve assemblies were corroded and leaking out of the top
First I turned off the hot and cold water supply and removed the water lines from the back of the machine. I then unscrewed the 2 phillips head screws on the back of the washer for the cover. I slid the cover back and lifted it off the machine. Next, I unscrewed the mounting screws from each inlet valve assemble located on the back of the machine by the hose connections. I used pliers to pull the hose clamps back from the inlet valve, 1 at a time, then reconnected each hose and clamp on the new inlet valve. Once each hose was connected to the new inlet valve, I discarded the old inlet valves. I then re-attached each inlet valve. I placed the cover back on the machine and secured with the 2 screws, re-attached the water supply hoses to the hot and cold side and turned the hot and cold water supply back on. Everything successful, no leaks, and washing laundry again..........leak free!
Parts Used:
Inlet Valve Assembly Water Inlet Valve - Hot
  • Gregory from Collierville, TN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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Hot Water Inlet valve (solinoid valve leaking)
Removed lid (top of washer), then ran a cycle in normal to identify the failed component, then noticed the water inlet valve assembly for the hot water was leaking, used my pc and went to website Part Select and found to failed part on the parts break down item, then ordered the part, the part "Valve Assembly Inlet" for the hot water arrived 2-days later, replaced valve in less than 5-minutes, disconnected push on electrical connector, unscrewed the valve assembly inlet and installed the new valve assembly inlet, very easy
Parts Used:
Water Inlet Valve - Hot
  • MARVIN from MARYVILLE, TN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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It was torn and leaking.
Took off the old one and put the other one on. The only difficulty was that my husband has big hands and had a hard time getting to one end.
Parts Used:
Tub-to-Pump Drain Hose
  • Denise from Show Low, AZ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Wrench (Adjustable)
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Water will not Drain
took out the drain pump and replace with a new one
Parts Used:
Washing Machine Drain Pump
  • Nate-Talisha from Miramar, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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All Instructions for the WM3370HRA
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