WM2011HW LG Washer - Instructions

I followed the video on the PartSelect web site for this repair and it went just fine. I also replaced the drain hose while I had everything apart. Thank you PartSelect, same day shipping. Arrived within 3 day's and your video was spot on.

Change the thermistor

Former LG repair looked under washer while it was engaging & noticed motor was not spinning. LG took forever I ordered the part from you guys. It looked different from original. Figured out to take extra port for front loader. I have top loader. Installed washer works great!!

I BROUGHT UP THE YOUTUBE REPAIR VIDEO AND FOLLOWED IT STEP BY STEP AND WORKED OUT GREAT THANKS

Remove old one and replace. Just make sure it is all the way on and secure or you will have a huge mess on your hands.

Pull the washer away from the wall to get behind it. Unplug the electrical power cord from the wall. I removed the top cover by unscrewing the 2 screws on the back of the washer. Slide the cover back about 1-2 inches towards the back of the washer and then lift the cover up and remove. It might be a little tight to slide back, you may need to wiggle the cover side to side or give it a good smack. The water inlet valve is directly at the top inside of the washer. I saw a slow leak dripping from the hot water inlet valve onto the back side of the drum. Turn off the water supply valve at the wall and then unscrew the supply water hose from the water inlet valve at the back of the washer. Disconnect the electrical connector and water hose from the inlet valve inside the washer. From the outside of the washer on the back, remove the screws holding the water valve and lift out the valve. Install in reverse order.

Some screws, some clamps. Easy and straight forward. unplug machine, turn off water, disconnect water hose, unscrew top of machine (2 philips head screws), disconnect clamp from valve (use a towel for remaining water), disconnect wire, unscrew from place holder, remove entire valve, work backwards from there.

Hardest part was getting the correct part. Due to some glitch somewhere there was a mix up in the database for the correct pump number. This unit has two pumps mounted to the same housing. One is a recirculating pump and one is discharge pump. I ordered the discharge pump and kept receiving the recirculating pump. Discharge pump is LG PART#4681EA2001T and recirculating pump is LG PART #4681EA2002H Once in hand the install went fairly smoothly. Removed top - two screws on back of unit. Removed control panel with one screw on upper right inside corner, associated plugs and snap clips. Removed soap tray and drained water through filter tube. Removed screws in front of filter. Using Vise grips stretched spring from around front seal. Removed screws holding front of washer to top frame (2?)[accessed after soap tray removal]. Pump assembly located in bottom left, removed associated hoses, Marked wired colors on pump housings and removed. Removed assembly. Unscrewed pump, installed new pump and reversed procedure to reassemble. Struggled mostly with replacing spring around front seal. Stretch it as far apart as you can as you "roll" the spring in and then massage the seal to get the spring into correct position. Definitely a doable repair. Good Luck.

1. Remove Power from washing machine. Using an ajustable wrench,remove both the cold water and hot water hoses/lines from back of washing machine. 2. Unscrew the back plate, using the screwdriver (Phillips) and store back plate and screws for re-installation. 3. Using a small screwdriver (Phillips), remove the retaining plate fom the cold and hot water inlet valves and store plate and screws for re-installation. 4. Using the pliers, press the retaining clamp and slide it through the hose; remove the hot water valve assembly; drain water from the hose (be careful: hot water can scald and burn). Mark the electrical connection and the hot water hose. 5. Using the pliers again, press the retaining clamps and slide them through the hoses/lines;remove the cold water valve assembly and the cold water hoses/lines; drain water from hoses/lines. Mark the electrical connections and the cold water hoses/lines. 6. Remove new inlet valves from boxes and re-install in accordance with marking on hoses/lines and electrical connections. Using the pliers, move clamps over all the hoses/lines to tighten ends on inlet valves. 7. Replace retaining brackets on cold and hot water inlet valves and re-insert screws. 8. Replace the back plate and screws. 9. Power the washing machine by reconnecting the power cord into the electrical outlet. 10. Test the repairs by placing the washing machine in the "Rinse and Spin" cycle and check for leaks. If no leaks are detected, repair is complete.

Basic skill

After checking for blockage on the drain hose and checking on any blockage on the bottom left corner filter and not finding anything i decided to open the machine. Everything suggested a broken drain pump
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PS3579318 Drain Pump and Motor Assembly which is located on the bottom left corner also and it attaches to the bottom left corner filter. And voila! The machine did not work! Now started throwing a FE code and it would not fill up. Well, the new pump was stuck! All i had to do was to stick my fingers in the bottom left corner filter orifice and move the fan like devices that make the new drain pump work, that did it! Be careful not to do it while the machine is pluged in, those plastic blades may hurt your fingers. To reach the drain pump you have to take the top, control board and front (door and gasket) of the machine off, about one hour labor.

Used a screwdriver to carefull lift the top of washer. Reached in and unplugged old assembly from wir harness. Unscrewed old one (2 screws) from washer screwed in new one connected it to wire harness. Closed top of washer and plugged it in and it was ready to use. I am a 53 year old female and had never done this before. The repair shop wanted $150 to install part plus the part cost more from them. I' m sure a guy could do the job in 15 minutes or less.

Did the repair entirely from the back.- 4 screws back cover comes off. Once you see the Bellows it is obvious what needs to come off and there are other videos on the net showing this. The main things I did differently were 1) Leaned the washer forward and placed 3 2x4 blocks of wood under each back leg. This allowed me to reach under the washer with one hand, and through the back with the other. You need both hands in there ! 2) Uninstalling is easy with just pliers. But on the way back in, I used a pair of Locking Pliers to keep the circular clamp squeezed as much as possible. That seemed the only way to get the bellows back in. Another option would be to switch to screw on Pipe clamps instead of the spring clamps.

I received the part needed within a few days from ordering. I immediately removed the leaking part with the new part. It was a very simple install, and my washer is now leak free. If you think you cannot do these simple changes, think again, it's much easier then you may think. Remove the top cover of your washer machine by taking off the two screws in the back. Remove the hose clamp with a pair of pliers and pull off from the intake valve, of course make sure your water valve is shut off before starting. Remove the two prong clip. Using your pliers, disconnect the main hot water hose. Use a Phillips screwdriver to remove the two screws that holds the valve in place. Remove and discard it and replace with the new valve. Follow the steps and your done, it's that easy....TC

Followed the instructions that a fellow DIYer posted in PartSelect and a few I watched on Youtube. Pull out the detergent drawer, remove the back screws, slide the top off, unclip the control board, unplug Power & One more switch so that I could move it aside. Take the gasket retention wire off the door gasket & tuck it inside. Remove the screws in the bottom & top. Then slide the front panel, including the door up (not easy) and out. The part received was only the pump motor so I had to take a few pictures before so I knew I got it together right. Remove drain houses, pump screws, slide pump back and remove pump. A few more screws to remove the pump from the housing & replace with new pump. Put it all back together. It works! It only took about 45 minutes