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WM2011HW LG Washer - Instructions

All Instructions for the WM2011HW
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Washing machine stopped purging water from drum to hose
Do not pay a service company to come to your house to make this fix!!! If you have common sense, simple tools, a phone camera and some mini zip ties you can do this!

After watching a couple YouTube videos on installing a new motor I had the confidence to start the job. My biggest worry was I'd forget where a screw/part went so I took a lot of pictures as I disassembled. I also laid all the parts out on a table reflective of where they belonged on the machine. I learned washers aren't rocket science - YOU CAN DO THIS. The most difficult part of the fix was my washer was a different model so much of the caging was completely different than YouTube disassembly, but once I got into the machine it was fairly identical. Easily popped out the old, broken motor and inserted the new LG certified part. Reassembled in 1/2 the time of disassembly and my machine works like new:) Hoping to get another 10+ years out of this washer.

Thanks PartsSelect for the high quality certified LG part. Very nice quality and weight.
Parts Used:
Washing Machine Drain Pump
  • Andria from EDINA, MN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Wrench set
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door lock malfunction
ridiculously easy. removed the door gasket ring clamp. separated the gasket from the face. unscrewed the lock, removed the wire(gently). replaced the wire on the new lock. replaced the lock. replaced door gasket and ring clamp. washed clothes. Note- I had called a repair service and was given a $360 estimate in addition to the $130 dollar service charge. All total- $50 dollar part(with shipping), less than 45 min total time and I'm no mechanic!
Parts Used:
Door Lock Assembly
  • paul from DELAND, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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WASHER WOULD NOT FUNCTION BECAUSE DOOR LOCK ACTUATOR (ORIGINAL) FAILED.
WATCHED VIDEO PROVIDED BY PART SELECT, AND FOLLOWED INSTRUCTIONS. VERY SIMPLE REPAIR.
Parts Used:
Door Lock Assembly
  • BRAD from AUBURN, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Washer was leaking.
After watching the video for installation of the bellow, I followed the suggested repair method and was able to repair my washer.
Parts Used:
Clamp Assembly Clamp Assembly
  • Memo from LA MIRADA, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers, Wrench (Adjustable)
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Hot water was dripping onto sensor and caused it to stop working.
Took out old sensor and put in new one.
Parts Used:
SENSOR ASSEMBLY
  • Lisa from Fayetteville, AR
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Hot water inlet had leak, kept filling washer, when offw
When to utube typed in my problem, very easy fix
Parts Used:
Water Inlet Valve - Hot
  • Rudy from SAN DIEGO, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
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Washer would not drain.
I followed the video and it was quite simple. There was an extra sheet metal screw at the bottom of the front panel which kept it from coming free of the three tabs. On the two pump wite connectors I made a mental note that the black wires were on top. The repair also fixed the lack of water flow through the degeterent dispenser. I was afraid of putting the tub seal back in place as a pro struggled with it when it was new and under warranty. It really was no problem at all. Take some phone pics along the way boosted my confidence.
Parts Used:
Washing Machine Drain Pump
  • John from FENTON, MI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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The hot water valve was leaking
It went great. First of all, thank you Part Select for the video on how to do this myself. My home warranty company was giving me a hard time. Blah, blah, blah. A mechanic friend of mine referred me to this site. Within minutes I found the part I need and a GREAT!!!! price. Ordered it, got it super fast, fixed it my self and my second hand washer is no longer peeing all over the floor. Very very happy. I will definitely be a repeat customer, hopefully not anytime soon.
Thank you again for an amazing experience.
Parts Used:
Water Inlet Valve - Hot
  • christen from HUMBLE, TX
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Wrench (Adjustable)
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Error code DE
Followed instruction from you tube. Removed gasket holder, then gasket by door switch assembly then replaced with new assembly!
I am a 63 woman and found this easy to do, with help from you tube guy.
Parts Used:
Door Lock Assembly
  • Mark from SOQUEL, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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Seal on front loading washer failed, causing basket bearings to fail.
I removed the tub. Thin included disassembling the washer and disconnecting various hoses electrical connectors to facilitate the removal of the tub from the machine.
Once removed, I separated the two halves of the tub and removed the metal basket to gain access to the bearings and seal.
Removal of the bearings was much harder than expected as they were very difficult to drive out of their pressed in mounting.
I finally was able to remove the bearings and fabricated a press using a piece of all thread and two steel plates to install the new bearings and seal.
I would not attempt to do this again with the proper bearing pullers and an official press to install the bearings gently without beating the tub housing.
This repair I feel is beyond the scope of your average DIY. The bearings can be damaged easily without the specialized tools to install the components.
Parts Used:
Gasket
  • B from HEATHSVILLE, VA
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
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My front load washer was making a loud roaring sound while spinning out the water
The repair went good but time consuming. I replaced both inner and outer tub bearings along with the tub seal. I removed top by removing two screws in back then pulling back slighty then lifting up. I removed soap tray by pressing down tab and pulling out. Loosened soap dispenser and folded back on top. I removed control panel then front door panel. Remove back panel. Remove motor and shocks and hanging springs which there are two. Disconnect the hoses attached to tub then pull the tub. Remove screws holding the tub halves together. Use punch to remove bearings. NOTE: If you put the bearings in the freezer prior to installing, they go in much easier. I used the old bearing, set it on the new bearing then I tapped the old bearing so not to damage new bearings. I replaced the seal then put everything back together. Not difficult but time consuming.
Parts Used:
Gasket
  • Thomas from GREEN BAY, WI
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set
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The locking mechanism had a fault and would not lock so the washer continually posted the locking error
Followed the video supplied by this site and everything was as described!
Parts Used:
Door Lock Assembly
  • Thomas from FENTON, MO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Broke cold water inlet while moving
Replaced cold water inlet. Removed 4 water lines and 5 wires put new part in and reinstalled lines and wires
Parts Used:
Water Inlet Valve - Hot
  • Daniel from COLUMBUS, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
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Door lock was unable to disengage - couldn't open washer door after cycle. Would cycle constantly through three clicks and be unable to open the door. Eventually had to unplug to get it to stop clicking constantly, and after some careful prying, able to release the door to access the screws we'd n
Watched the easy video instructions on the product page and did the same on our machine - pop off the top, unscrew the plate from the front of the door inset. Its a little challenging to unplug the old lock assembly because it is a tight fit and not enough room for two hands to fit to provide a bit more leverage when pulling the power lines out, but once its out it is easy to install the new one and reattach the strike plate frame and top of the washer. Plugged back in and we were back in business. This $50 part ended up saving us at least $300 in repair fees to get it working again.

Incredibly fast shipping - arrived in less than 2 days - which was really helpful as we were unable to use the washing machine until we were able to get this fixed. Excellent pricing as well. Couldn't be happier I found this site and the product I needed so easily.
Parts Used:
Door Lock Assembly
  • Lauren from CARLSBAD, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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Drum was filling up with water after cycle fully completed
I watched the you tube videos to figure out where everything was. It is a really good idea to mark carefully which pipe goes where to avoid screw ups on re-assembly
The only slightly difficult thing was to locate the catches on the lower edge of the front of the washer top and press them in with the putty knife to release the top of the washer (They are approx 2" in from either side on the front of the washer on my model)
I chose to replace both the hot and cold assemblies - I figured it was the cold which had failed (the more expensive one) but as I had it apart it made sense to do them both.
It fixed the problem. Been two months now - There have been no repeat floods - its all good!
Shipment of parts was fast, and parts were correct for the washer.
I estimate it saved me at least $200 in technician fees by doing it myself. Thanks guys!
Parts Used:
Valve Assembly,Inlet Water Inlet Valve - Hot
  • Peter from San Marcos, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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All Instructions for the WM2011HW
46 - 60 of 123