WFW9600TC00 Whirlpool Washer - Instructions

I followed your repair video explicitly, simple fix. However, one should
be careful when disconnecting the two prong electrical connector from
the heat sensor. the two black wires can pull free easily. In that case, the
rear of the female plastic wired connector must be extracted to allow the two black wires to be "pushed" into the narrow slot which displaces the
wire insulation and allows for a good electrical connection. If a punch tool is not available a pair of needle nose pliers works. Also, observe
the orientation slots on both the male andfemale connectors - they
connect one way only! I set the washer on it's face while effecting this
repair to better see what I was doing (eyesight not as good as it used to be). Thanks for the timely support!

Followed directions as shown in your repair video, having done this for the first time it took a bit longer than a repairman would have but was able to git-r-done. The most difficult part was fitting the adjustable wire back around the front of the washer, in the video it is made to look really easy however in real life it is a little more difficult and could not be attached so easily and took quite a bit of time to make sure it was attached correctly. thank you for your help.

I purchased a new bellows from this site I followed their instructions. Just tricky getting the inner clamp on aligned and tightened.

Pull spring wire on front. Remove large hose lamp at tub. Reinstall in reverse order.

2 clamps and its off, problem is if you have average size hands you will struggle in getting the back clamp on and off.

First I removed the retainer ring that holds the outside bellows on the frame of the front washer.
I then pushed the bellows inside of the drum of the washing machine in-order to get to the clamp that holds the bellows on the inside of the drum. To pull the clump I had to use a stubby screwdriver and socket drive to loosen the clamp. Once the clamp is loosen I was able to pull the bellows off, of the drum and out of the washing machine. Installation was the reverse of removal.

Shocks are the #1 recommendation for this problem, but they were not the solution. The problem turned out to be broken weld in the stainless tub. Three of the shocks can be replaced from the front, the one under the motor can only be accessed from the back of the machine, which means it has to be pulled out away from the wall. Taking the old ones out is kind of a pain, they don't twist off easily and there is little room to use tool. Putting the new ones in is easy, they just twist into place.

Removed top cover. Unplugged switch and replaced it with the new one.

I did follow step by step your YouTube video. I’m a woman. There was nothing heavy in the process. You have to be careful that’s it. Thank you for the instructions. I fixed it with the YouTube tutorial you provided. Really nice from you people.

Did the repair just like the video on your website. Was really easy.

I am a 63 yr old woman. I was able to remove the washer door, take off the broken hinge, install the new hinge, and place it back on the front of the washer in less than 15 minutes! It is a front load washer and designed for one person to do this. I YouTubed a less that 2-minute video first. The hinge fit perfectly!

It was fast and pretty easy to do.

We do not wish to have our repair published. The part itself was perfect and corrected our leaking problem but we did have difficulty with the installation despite detailed instructions. We appreciate a good price for the perfect part!

replaced actuator switch. It did not fix the problem. Replaced actuator arm, and fixed. Needed the switch because gears were stripped. Needed the arm because it seems over time, the arm straightened, thereby increasing its length so that the rotation of the switch bound up during its cycle.

I followed the directions as given in a video from this site, and it was pretty simple. It can be done without power tools, although I used screw driver heads on a drill. The only iffy part was that some of the star-shaped screw heads were shallow and I had to be careful not to strip them. In brief, the fix required removing the door from the machine, unscrewing the inside of the door from the outside, removing the broken hinge, inserting the new hinge, re-aligning the inside and outside of door, screwing it back together, and re-attaching to the machine.