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W238 Jenn-Air Cooktop - Instructions

All Instructions for the W238
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cooktop did not heat up
Just unplug the old broken cartridge and plug in the new one. It was very easy. Took 5 minutes.
Parts Used:
Radiant Smoothtop Cartridge Assembly
  • connie from demarest, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
3 of 5 people found this instruction helpful.
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Burners quit working
My old burners pluged in. I pulled out the old burners unpacked the the new burners pluged them in. I turned on the new burners and tested themand they worked!!
Parts Used:
Radiant Smoothtop Cartridge Assembly
  • chris from Henderson, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
2 of 3 people found this instruction helpful.
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switch shorted and burned
Removed grill cover, two phillip screws on front end of the vent holding the switch assembly in place. Lifted the switch assembly and removed the two wires (plugged into lugs). Then removed the two universal nuts with a 3/8" nutdriver and removed the old switch. Cleaned area and put the new switch in place and replaced the universal nuts, then attached the wires. Replaced the switch assembly and the two holding screws. Then inserted the grill cover and Voila! Finished
Parts Used:
Fan Switch Kit - White
  • James from Hillsborough, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
2 of 3 people found this instruction helpful.
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Switch Stop Working
First I removed the two screws that hold the chrome piece that had the switch in it. I had to disconnect the two lights that light up when the elements go on, had to do that to get to the lock washers that hold the switch in place. Put the new switch in place but couldnt get the new lock washers on the both broke, had to go to the hardware store and get new ones just as little bit bigger, they went on slick. The switch works great again, buy new lock washers before you start
Parts Used:
Fan Switch Kit - White
  • JESSE from VINEYARD HAVEN, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
2 of 3 people found this instruction helpful.
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Had only 2 burners on Jenn-Air stove
Remarkably easy. We had purchased a Jenn-Air with 2 burners and a grill. We found we rarely used the grill feature. We needed more burners. We looked several years ago but it was quite expensive to replace so we suffered through it. I decided I had to find the replacement part or purchase a new stove. I found your website and was shocked to see you carried what I needed. The new part was half as much as we previously priced it for. So, we ordered it and it worked immediately. Thank you so much. Saved me from buying a new stove. Linda
Parts Used:
Radiant Smoothtop Cartridge Assembly
  • Linda from Covington, TN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
2 of 3 people found this instruction helpful.
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Broken oven door hinge
I watched a You Tube video,removed and dismantled the door, installed the new hinge. I forgot to remove the small pin which is similar to a rivet. When I tried to close the door it bent. Eventually, I remembered the shipping pin and pulled it out with any damage. Believe it or not, I had read about the shipping pin on customer comments on PartsSelect...Good luck, it is relatively easy!
Parts Used:
Door Hinge
  • Stephen from Monmouth, OR
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
2 of 3 people found this instruction helpful.
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Change the Oil/Grease Filter
It is so easy. Once I found the right size of filter from the website, I ordered it right away. It came in 3 days and I just need to take out the old one and insert the new one. No instruction is necessary. By the way, the price of the filter is one third of that from Jenn-air.
Parts Used:
Range Grease Filter
  • Yong from Houston, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
2 of 3 people found this instruction helpful.
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replaced grill for 2 more burners
Took out of box and plugged into slot.....even I was capable of doing this....easy
Parts Used:
Stove Cartridge Assembly
  • vito from palm desert, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
2 of 3 people found this instruction helpful.
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old element did not work
just plugged it into the unit
Parts Used:
Stove Cartridge Assembly
  • Steve from Centralia, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
2 of 3 people found this instruction helpful.
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Grill cover was getting old and discolored
We ordered the part for replacement. You sent it and we just put in on the stove. It was exactly what we wanted.
Parts Used:
One Piece Electric Cartridge Cover
  • Kenneth from New London, WI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
2 of 3 people found this instruction helpful.
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Replace burnt out indicator light
I feel that the design of the indicator light, with the base attached to the bottom of the lens, is ingenious in that it eliminates the need for fasteners in that confined space, However, the plastic used for the base needs to be more flexible. Part of the base broke off in trying to force the base over the bottom of the lens. Fortunately, there was enough left on the base that I could slip it over the bottom of the lens and complete the installation.
Parts Used:
Indicator Light Kit
  • Melanie from SALIDA, CO
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers
1 person found this instruction helpful.
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no heating element
I think Part Select is great, but my story? I just plugged in a module.

It was so easy...well...a technical writer--one of those people who writes operation manuals--could have done it. But afterward, they wouldn't have been able to explain to anyone other than another tech writer how it was done.
Parts Used:
Stove Cartridge Assembly
  • Harold from Savoy, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
1 person found this instruction helpful.
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Old fan switch was broke.
You probably want to look inside as you read this. Most of it is straightforward, except the retaining clips.

First, I turned off the breaker switch. Opening the control housing, I disconnected the two leads and wrote down their orientation (one is silver, the other copper). In my JennAir model, an orange burner light is on either side of the fan switch. The white plastic on the rear is held on by their keyhole shape - just slide them the only way they can. This gives extra working room.

Since the switch plastic was already decayed, I snapped off the whole central square unit leaving the 2 portions held onto the posts by the metal retaining clips. Using a small flathead screwdriver, I pried up the plastic remnants, working around it until the retaining clips came loose/ broke.

The new unit fit perfectly and easily. The new retaining clips needed to be worked down a small circular file to spread the centers out enough for me to work onto the retaining posts. The file was just barely bigger than the existing hole. The clips can be broken if you are too rough or work them too much. After that, I used a pair of snub nosed pliers to push the clips down the posts. They required a considerable amount of force, but they aren't going anywhere anytime soon.

Reconnect the lights, reconnect the 2 leads, and check for any loose wires from other controls and loose parts. Reseat the control housing, turn on the breaker and test.
Parts Used:
Fan Switch Kit - White
  • Darrell from Las Vegas, NV
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
1 person found this instruction helpful.
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Door hinge
My wife help take the door off. It was a little heavy . The door came apart very easy and went back the same way.We save over $300 by doing it our selfs.
Parts Used:
Door Hinge
  • Mr. Mike F from SAN ANTONIO, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
1 person found this instruction helpful.
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Broken oven door hinge
My daughter & I followed the instructions in your video and had fun repairing the door. The video showed exactly how to do the repair. I hope I don't need any appliance parts very soon but I will certainly pull up your web site if I do. Thanks for an excellent instruction video.

John - Hot Springs Village, AR
Parts Used:
Door Hinge
  • John from HOT SPRINGS, AR
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
1 person found this instruction helpful.
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All Instructions for the W238
76 - 90 of 179