RTW4640YQ0 Roper Washer - Instructions

Replaced the suspension rods, suspension rod supports, main drive belt, tub centering springs, water supply hoes, and washer drain hose. Taped new front suspension rods to side of tub to ensure that they did not slide down when raising the washer off its back from the floor. Had a helper lift the tub, which made attaching the new suspension rods easy. The tub is extremely heavy so by a helper lifting it up it made attaching the new suspension rods much easier. IMPORTANT: According to the technician's manual, which was taped to the inside of the washer, it is absolutely necessary to recalibrate the washer after replacing any suspension parts. We did this by following the instructions in the tech manual. Failure to recalibrate a washer could result in poor performance. The procedure is different for each brand or model of washer, but again is absolutely essential after replacing suspension parts of any kind. For some unknown reason, our washer did not have the tub centering springs. Our model should have had the springs.Facing the washer, we attached one to the front left tub housing and one to right rear of the tub housing. Recommend that anyone watch the installation videos for the suspension rods, center springs, and main drive belt before attempting the repairs.

Unplugged the washer turned off the water disconnected the water lines then took the cover off and disconnected the wires and took 2 screws out and took the old part out and put the new 1 in

Please check the order was refused so I would not have to pay to ship back. The lady I spoke to on the phone said to do it this way. I have been TRYING to call for 2 weeks but no one is answering the phone due to CV19!!
The order is back at your warehouse. Please give me my refund!! Plus I have emailed your CS dept. numerous times with NO answer, only automated.

Watched the video. It was by far the easiest repair I've ever done. The washer is happy and stays in it place

Per your directions. Note that part has been updated from original. Looks like an improvement, adds tab to grab rod, but changes installation.

Watch video on the site and the insulation will be easy and take about 30 min.

Watched video and followed instructions. Removed rods from top cups, laid washer on its side and pulled them out. Put new rods thru, stood washer up and hooked them in. Was pretty easy, tube heavy but I'm 52 and I did it myself.
My only problem is there's no springs anywhere attaching rods to tub and I cannot find any info on 1. IF I need them 2. What kind I need. I sent email to partselect last week inquiring and still waiting to hear.

I turned off and disconnected the water lines (have a bucket ready) and tipped the washer on its back. I followed along with the provided video that was super helpful. Disconnecting, moving the washer, and reconnecting everything took longer than the repair. Very satisfied with this repair!

I laid the washer on its front side to access underneath. I removed the original washer pulley system and actuator very easily to replace them with the new parts. The new/updated model actuator for my machine was a little bit challenging to maneuver around existing parts to make work, but I eventually got it installed. The plug was angled very differently than the original plug on the actuator, but it was a tight fit. There was no issue installing the washer pulley system. Hooked washer back up to power, water lines, drain line, and the washer has been working perfectly since.

the repair went well but I still haven't received a refund for the order was was sent incorrectly. Order #22085769 order date 2/3/23

used the Parts.com video. I am not mechanical at all, but removed the old part and installed the new part without a hitch. Very happy.

There are a number of videos showing how to do this repair:
>Disconnect power and water - cold, hot and drain.
>Put washer on its side on a stand (low platform) to get to the bottom.
Better than than just laying front of washer on floor.
>Used a drop light to help see bottom.
>Removed Pulley Cover using nut driver - has 2 screws with nut
heads.
>Removed and replaced the Shift Actuator (part provided) using a
Phillips screw driver - 2 green screws. Unplugged electrical
connector which should be reconnected before new unit is screwed
back down.
Replacement part is not the same as the original. From what I read.
this part has been a problem with these washers.
>Put Pulley Cover back on.
>Reset washer upright.
>Reconnected water and power.
>Ran "CALIBRATION". In Diagnostic Test Mode, turned to "rinse"
light on and pushed "start" button.
>Ran "AUTOMATIC TEST". In Diagnostic Test Mode, turned to "spin"
light on and pushed "staet" button. Washer agitated in first cycle
- "sensing" and in "wash".
.
Washer has been working as it should and I a very happy with the results.

I must say that PartSelect Identified the bad part as the Shift Actuator right off from the symptoms I provided.

Once we put the washer on it's side noticed lots of oil on the floor and in the belt cover area. Replaced belt anyway but issue is the leaking transmission. Starting warranty process since Maytag carries a 10-year part warranty and machine is 6.5 years old. Wish me luck !!!

My daughter is the handy one in the family. She followed Steve's video installation steps and in an hour i was washing clothes.

Followed instructions.