This 18 ml bottle of white appliance touch-up paint is used to cover scratches or marks on your appliance. The white touch-up paint can be used on refrigerators, microwaves, ranges, clothes dryers, an...
The point of the lid switch is for the tub to stop spinning when the washer lid is opened. It is a safety precaution just in case someone decides to stick their hand inside the washer while the tub is spinning.
This is a replacement clutch assembly or cam kit for your washer. The clutch assembly is mounted on the drive shaft on the bottom of your washer. You may need to replace the clutch assembly if the spl...
This part changes the transmission from agitation to spin mode. This actuator is for washers.
Actuator shifts the splutch and monitors the position of the splutch.
These parts are the replacement suspension rod supports for your washer. They are made of plastic and are approximately 1 ½ inches in diameter. This package will come with an 8-piece set of suspension...
This water inlet valve attaches the water lines to the back of your appliance. The attaching solenoids on the valve open and close according to the desired temperature, or amount of water needed.
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4 questions answered by our experts.
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Travis
December 20, 2019
It jumps around on final spin
For model number RTW4640YQ0
Hello Travis, thank you for your question. We would recommend checking the PartSelect Number: PS11703290 suspension rods, and if they are in working order the issue is probably the drive block PartSelect Number: PS11741977. I hope this helps!
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Pam
December 17, 2021
Washer starts filling and jumps to final spin.
For model number RTW4640YQ0
Hi Pam,
Thank you for your question. If your washer starts filling with water and then immediately goes to the spin cycle, there is an issue with the electronic control board and it will need to be replaced. The part number listed under your model number for the electronic control board is PS4704668. If you would like to place an order for it, you may order it either online or by calling our customer service line and anyone will be happy to assist you. We hope this helps! If you have any questions, please let us know.
Hi Mark, thank you for your inquiry. We suggest you take a close look at the water inlet valve to check whether its screens are clogged or not. Clean the screens. Try disconnecting the hoses on the back of the machine and cleaning the screen in the inlets. If this does not help, we recommend replacing the water inlet valve, part number PS11757114. We hope this information helps!
when it spins it shakes alot wobblyi just put new rods in it and was working just fine but all of a sudden it started shaking
For model number RTW4640YQ0
Hi Herman,
Thank you for your question. If your washer still shakes and moves after replacing the suspension rods, you will likely need to replace the suspension springs. These springs help the tub maintain proper alignment. If they are damaged or worn, they will need to be replaced. You should also make sure that the washer is level and that you are not overloading the washer as this may also cause the washer to shake and move. We hope this helps!
A detailed Service Technician Service Manual is hidden inside the machine on the front panel. It is hidden by the bleach dispenser input. It gives a list of fault codes and instructions for calibration after repair, resetting fault codes, and a manual test mode for stepping the machine through each mode on command. The Tachometer failed which would not let the machine come up to maximum spin speed. The tachometer is part of the solenoid actuator that shifts the transmission. It is not specifically called out in the manual. Any failure causes the lid lock light to blink which gives the appearance of a lid lock failure
The instructions that came with the part were worthless. Essentially, unplug, put in new part, plug it back in. I spent a considerable amount of time on the internet and finally found a video showing how to open the top. Unlike other models, it is held down by clamps in the back rather than clips in the front. Once finding this information the installation was simple. Remove the clamps and the back of the console, slide the top forward and lift, remove and replace the lock and reassemble. You don't even have to remove the hoses.
