PDW9900NW General Electric Dishwasher - Instructions

Removed kick panel and pulled out the unit from cabinet carefully. Turned off water and power. Removed the water feed and used an aluminum pie tin line a low-profile drip pan to catch the extra water and used a scrap towel to clean the dust and extra water spilling out. Used sockets and wrench to remove the old inlet and screwed out the housing to examine the old inlet. No real way to clean it. Honestly, I don’t see a reason for the filter. There’s no way to replace it and it’s not easy to change out anyway. The particles were so small they could have passed through and not harmed the system. A better and more practical place for any filter would be just in front of the inlet that could just pop in every 2-3 years as needed preventatively in 5 minutes. Anyway, I reassembled and tested. Water flow was great. I think it cleans better too because the hot water fills the plastic reservoir faster and stays hot to clean more effectively.

The installation video that is on the website with the part is very helpful & easy to follow. The wires that attach to the heating element & the nuts that hold it in place are actually located a few inches off the ground so I didn't need to tip the machine over to pull them out & unscrew the nuts. All I had to do was unscrew the screws that hold the dishwasher in place under the counter next to the sink, pull it out & was able to reach the wires underneath it.
The actual repair took me less than 30 minutes, I marked it as 30-60 because during the somehow the water line going to the dishwasher had come loose from under the sink (not at the dishwasher) & because of this I had to stop midway to deal with some loose water & tighten things back up. I would recommend following the video, there really isn't much more to add that would be helpful.

See GE web site for repair instructions. Take out screws at top of door. Slide unit out there is a spring on each side of the door just look at the good one for details. Easy fix. About 30 minutes.

The sump was very clogged with caulk like crud that we think was a chemical reaction from soap that was used the first two years. When I first started troubleshooting, the sump seemed to be the problem, so I replaced that. There was a small hose on the sump that was broken so it made sense to replace it anyhow.

When that didn't help I put the dishwasher into service mode and observed that there just wasn't enough water to spin the sprayer. Therefore it was a water quantity problem, which can be caused by either the Water Inlet Valve or the Flood Switch.

I ordered both the Water Inlet Valve and the Flood Switch, just in case. I replaced the valve first and when that worked I did not install the switch.

Installation was performed with the dishwasher still inserted in the cabinet. If you have big hands, pull the dishwasher out. With sockets and nut drivers, I was able to remove the assembly. After pulling it out enough to clear the dishwasher, I was able to get a screwdriver on the outlet side clamp and a wrench on the inlet side hose.

My old valve had a 90° elbow on it and that was difficult to remove. Installing the elbow on the new valve was just as bad. The valves don't have enough clearance to get a wrench on them to keep them from turning while the elbow is tightened.

TIP: Take a picture of the valve before removing/disconnecting anything. I don't know if the electrical connector can attach either way but I made sure to put it back on exactly the same way it was.

Easiest repair ever. My new rack arrived in three days, opened the box and slid it in. Better quality than the original. Excellent service!

Simple replacement. Also note lower rack comes with all wheels attached

The repair was quite easy.
You simply take the new rollers and attach the pins to each of the rollers purchased. I gladly remove the old roller units. I placed each of the new rollers onto each pin of the lower rack unit, and snap them into place.
The rack rolls with ease now thankfully!

parts were easy to find and the repair was a breeze. Thanks for your help.

replaced clips that were much better made.

The repair is just a couple of minutes job. All I had to do was to pop the wheel axle in the new wheels, remove the old wheels and put the new ones in. The wheel axles on the original one, were like clasps. All one needs to do is to pull the clasp to one side and slide the wheel out. The new one, just needs to be pushed in. In my case, I could have just swapped out the axles, but decided to change the whole set anyway.

It was sooo easy, I can't believe I took so long to get these new rollers and studs. Shipment arrived in 2 days, I removed those old melted wheels, through them away and installed the new ones, took me less than 10 minutes, it was painless, no tools needed. I did follow a tip from a buyer that was to attach the studs to the wheels prior attaching them to the lower rack and it was a very usefull tip. Do that! Now my dishwasher is like new again. Great shopping experience, Thank you!

Removed the existing stud rollers with the wheels attached. Then removed the wheels from the stud roller. Then snapped the wheels on the new "Better Designed" stud rollers. Then easily snapped the new stud roller assembly in place. Piece of cake...works like a charm.

Thanks,

Randy

Man, if you need help doing this repair, you shouldn't even own a dishwasher, much less a house. This was the easiest repair in the entire galaxy. First, I removed the old wheels, which was easy becasue they were always falling off by themselves. I then had to use pliers to squeeze the old studs to remove them from the wheels. All the wheels were still in good shape. Then I snapped the wheels onto the new studs, and snapped the studs onto the lower rack. And then, it was like I was in heaven. Bluebirds were singing, the sun was shining, my lower rack was sliding in and out and in and out like it was new. O happy day.

This was a simple part swap. The stud rollers are the small peg-clips that hold the wheel on the lower dish rack. Removing the old stud rollers from the wheels required a pair of pliers. I then popped the new stud rollers into the old wheels and snapped them back onto the lower dish rack. I scored some major points from my frustrated wife -- easy, fast fix!

Removed empty basket from dishwasher. Placed basket upside down and removed remaining wheels from basket by detaching worn axel from attachment points. ie, No tools needed for this procedure. Once axel and wheels were removed, I squeezed the end of the old axel with needle nose pliers or regular pliers to relieve the outward pressure and pushed the old axel out of the wheels. Easy, popped right out.
Positioned new axel against the outer wheeel hole and applied thumb/finger pressure to snap in new axel. Took the wheel with the new axel and
attached it to the basket at the original position. New axel grips the basket like a clothes pin would.
Continued and replaced all eight axels at this time.
Replace basket in machine, stand back and admire work and parts!!!! Parts received promptly with no hassels. Excellent company to do business with, clear photos and ordering forms.
Will definately re order again if needed. Thank You.