PDW9900NW General Electric Dishwasher - Instructions
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Old silverware basket wore through and melamine utensils fell through and stuck to heating element which cost me $100 for repairman to remove
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Diana from NAPLES, FL
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
3 of 4 people
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plugged Detergenent Pump & noisy Blower
Access to the parts was easy. Simply remove the outer door cover.
The only problem was that I had to disassemble and reassemble the dishwasher two times. Other than that, the actual repair was very simple; remove the old, replace with new and test with the built in diagnostic.
The only problem was that I had to disassemble and reassemble the dishwasher two times. Other than that, the actual repair was very simple; remove the old, replace with new and test with the built in diagnostic.
Parts Used:
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Dale from Victor, NY
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Difficulty Level:A Bit Difficult
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Socket set
8 of 19 people
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Wire basket rusting.
The Lower Rack was a simple swap. The Upper Rack had a tube and rotating sprayer that had to be removed and installed on the new rack. I used a nutdriver to remove a few screws and reinstall them on the new unit. Very simple.
Parts Used:
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Scott from pleasanton, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
4 of 7 people
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the rollers started falling off the lower rack .
simple pop old clips off snap new ones. new clips are a lot better made than the cheap ones that comes on it new.go ahead and get the new rollers even if you dont need them, all 8 of them are the large ones , they roll in and out easy.
Parts Used:
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charles from Daisy, GA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
2 of 2 people
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The plastic wheels kept falling off the bottom rack of the dishwasher
The old wheels and attachment brackets were easily removed since they were always falling off. I ordered all new brackets and wheels, but it turns out I didn't need new wheels. If your original wheels are in good condition, they are the same size as the new ones and fit the new brackets. The new attachment brackets are built differently than the ones that came with the dishwasher, but (a good thing considering the originals only lasted 1 1/2 years). The new brackets and wheels snapped together and snapped into place on the dishwasher in minutes--no tools were needed. It took longer to cut the parts out of the packaging than to install them. The bottom rack now rolls out like it did when it was brand new. Definitely worth the few dollars in parts.
Parts Used:
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Michelle from Spokane Valley, WA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
2 of 2 people
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missing cap
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Jean from White Plains, NY
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
3 of 5 people
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Leak under the appliance
After finding the leak source I have targeted the piece part on your web. It came 2 days after and I replaced the defective part by the new one. I switch off the water, untied the nut to release the pipe, take out the part.
Parts Used:
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paul from arlington, MA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Wrench (Adjustable)
3 of 5 people
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emit holes partially plugged and metal of lower arm separated
lower arm lifts off and new sets right on. The upper arm needed a "holding" screw removed (from under the shelf) and replaced with the new arm.
Parts Used:
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Mary from LARAMIE, WY
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Socket set
2 of 2 people
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Rack was rusted and broken.
It was a very simple replacement. I took the old one out and rolled the new one in. It took less than 5 minutes!
Parts Used:
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Amelia from PEORIA, IL
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
2 of 2 people
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Old parts showing wear
Watched a YouTube video on disassembly, parts replacement, and reassembly.
Parts Used:
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Suzanne from CHEYENNE, WY
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
2 of 2 people
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leg fell off of bottom rack.
Slid it in. Very easy and the replacement part is built better than the original part.
Parts Used:
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Jonni from VACAVILLE, CA
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
2 of 2 people
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Original wheels kept falling off, rack would go off track and it drove me crazy
Simple, took five minutes, no tools, problem solved.
Parts Used:
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Chris from Medina, MN
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
2 of 2 people
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Older wheels had broken clips.
Simply remove broken wheels and clip on replacements. No tools are necessary for this fix and the replacement was inexpensive and easy to install. The kit worked beautifully.
Parts Used:
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Wayne from SEASIDE, OR
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
2 of 2 people
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Dishes Weren't Getting Clean At All
The sump was very clogged with caulk like crud that we think was a chemical reaction from soap that was used the first two years. When I first started troubleshooting, the sump seemed to be the problem, so I replaced that. There was a small hose on the sump that was broken so it made sense to replace it anyhow.
When that didn't help I put the dishwasher into service mode and observed that there just wasn't enough water to spin the sprayer. Therefore it was a water quantity problem, which can be caused by either the Water Inlet Valve or the Flood Switch.
I ordered both the Water Inlet Valve and the Flood Switch, just in case. I replaced the valve first and when that worked I did not install the switch.
Installation was performed with the dishwasher still inserted in the cabinet. If you have big hands, pull the dishwasher out. With sockets and nut drivers, I was able to remove the assembly. After pulling it out enough to clear the dishwasher, I was able to get a screwdriver on the outlet side clamp and a wrench on the inlet side hose.
My old valve had a 90° elbow on it and that was difficult to remove. Installing the elbow on the new valve was just as bad. The valves don't have enough clearance to get a wrench on them to keep them from turning while the elbow is tightened.
TIP: Take a picture of the valve before removing/disconnecting anything. I don't know if the electrical connector can attach either way but I made sure to put it back on exactly the same way it was.
When that didn't help I put the dishwasher into service mode and observed that there just wasn't enough water to spin the sprayer. Therefore it was a water quantity problem, which can be caused by either the Water Inlet Valve or the Flood Switch.
I ordered both the Water Inlet Valve and the Flood Switch, just in case. I replaced the valve first and when that worked I did not install the switch.
Installation was performed with the dishwasher still inserted in the cabinet. If you have big hands, pull the dishwasher out. With sockets and nut drivers, I was able to remove the assembly. After pulling it out enough to clear the dishwasher, I was able to get a screwdriver on the outlet side clamp and a wrench on the inlet side hose.
My old valve had a 90° elbow on it and that was difficult to remove. Installing the elbow on the new valve was just as bad. The valves don't have enough clearance to get a wrench on them to keep them from turning while the elbow is tightened.
TIP: Take a picture of the valve before removing/disconnecting anything. I don't know if the electrical connector can attach either way but I made sure to put it back on exactly the same way it was.
Parts Used:
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James from HGHLNDS RANCH, CO
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers, Wrench set
2 of 2 people
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Blocked inlet valve
Removed kick panel and pulled out the unit from cabinet carefully. Turned off water and power. Removed the water feed and used an aluminum pie tin line a low-profile drip pan to catch the extra water and used a scrap towel to clean the dust and extra water spilling out. Used sockets and wrench to remove the old inlet and screwed out the housing to examine the old inlet. No real way to clean it. Honestly, I don’t see a reason for the filter. There’s no way to replace it and it’s not easy to change out anyway. The particles were so small they could have passed through and not harmed the system. A better and more practical place for any filter would be just in front of the inlet that could just pop in every 2-3 years as needed preventatively in 5 minutes. Anyway, I reassembled and tested. Water flow was great. I think it cleans better too because the hot water fills the plastic reservoir faster and stays hot to clean more effectively.
Parts Used:
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Timothy from DURHAM, NC
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers, Socket set, Wrench (Adjustable), Wrench set
2 of 2 people
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