MSG27DHVAWH General Electric Refrigerator - Instructions

The flapper on the ice chute was curled up and not creating a good seat, so the chute kept clogging up with frozen condensation, especially during the humid summer months. The online video made it so easy to replace the part myself. I was able to fix the problem in under 15 minutes and at a fraction of the price!

Follow instruction on the video you provided

The Ice flapper was warped therefore, it was not closing well. Because of this, the ice dispenser got air in it and the ice cubes would deice causing to make a chunk of ice inside.I went on line, order the part ($5.75 + tax= $12.00) checked Part Select video and did it myself. It really is as seen on the video. It took me less than 10 minutes! I saved $200.00

I followed the Video on your website and that made it so easy and simple to follow. Thank you!

I followed the video instructions (very helpful) and used others comments for removing the control panel. For the latter I used a small allen wrench to carefully wedge the bottom two indents (look from below panel edge) slightly up and forward to release the panel. Next, after removing the four screws, the assembly (housing shield) removed fairly easily. I then had full access to the flapper and removed this carefully with the pliers so as not to damage the piece it was attached to (Dispenser Door Recess Crank?). The rubber outer flange on the otherwise plastic flapper was very irregular for approx. 1/4 of the circumference and thus did not seal. So far it's been one week and no more frost build up or frozen water dispenser line.

I followed the repair video Partselect provided online. It the repair easy and fast. Great video!!!!

Your Video really made it easy, showing the actual replacment of the part. However I did have one problem, which was I could not unplug the panel just by pulling on the plugs. A locking catch is on each plug so I just moved the panel out of the way.

I watched the Utube video, repeated the process at home while awaiting the part, and installed the flapper door in about 15 minutes after it arrived--piece of cake. The hardest part was removing the escutcheon plate on the front of the freezer door. I figured out I could slide a putty knife under it and the rest of the project was completed in no time at all.

I followed the video instructions to the letter and it was very easy and a total success. I believe I would have had problems but for thr video demonstration which was very clear and straight forward in a simple manner. Thanks for the prompt delivery of the part and the help installing it.

Followed video. Changing flap was not difficult but did not fix the problem.

Since my refrig is 18 yrs. old and I never had to replace it, took a little long to remove trim piece on the outside. After that repair went smoothly. I still have problem with water collecting inside on the bottom of the freezer, might have a leak somewhere. Ice maker is functioning correctly.

Replaced flapper, which was in surprisingly good condition. Major part of repair was removing a lot of mold incurred from long term seepage of room air into the ice channel. In the process of the repair, I discovered that the solenoid to the right of the flapper was hanging up badly. I removed it and cleaned both the plunger and the interior cone of the solenoid with alcohol. This removed quite a bit of rust and some mold. Reinstalled solenoid, replaced flapper and it works just fine. May need to replace solenoid if problem recurs. Certainly worth $37.00!

The solenoid in the dispenser was overheated due to the control board failure. After I rerplaced the board I found the heat had distorted the plastic crank and jammed the solenoid action. The plastic crank was easy to replace. Now after expending approx. $75 everything works normally!

Had to take front panel off dispenser area. Then remove components and install new part. That was easy part. Problem was getting components back into front of freezer. Seemed like something was blocking it from going all the way in. Had to remove small amount of insulation and "jiggle" components and eventually fell into place.