MAT14CSAWW0 Maytag Washer - Instructions
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Water leaking out of unit. Bad seal and small hole in side
I propped the unit on its side, then I removed the intake and discharge hose with pliers (remember to have a bucket handy for the extra water in the hoses.)
Secondly, there are two clips on the top and bottom of the pump which hold the unit snug against the motor. These simply pop off with your hand or a screwdriver (be careful to save these!) Now the pump should slide off the drive shaft easily but most likely it will not due rusting of the shaft. A pry bar or large screwdriver and some elbow grease will get the pump to slide off.
Installation is the reverse except you will have to sand off the rust on the shaft. Sand paper will do but I used a Dremel type grinder (die grinder) which made easy work of removing the rust. Finally, sliding the new pump in is remarkably easy.
Installation of the new pump should take less than 10 minutes with a clean driveshaft.
Secondly, there are two clips on the top and bottom of the pump which hold the unit snug against the motor. These simply pop off with your hand or a screwdriver (be careful to save these!) Now the pump should slide off the drive shaft easily but most likely it will not due rusting of the shaft. A pry bar or large screwdriver and some elbow grease will get the pump to slide off.
Installation is the reverse except you will have to sand off the rust on the shaft. Sand paper will do but I used a Dremel type grinder (die grinder) which made easy work of removing the rust. Finally, sliding the new pump in is remarkably easy.
Installation of the new pump should take less than 10 minutes with a clean driveshaft.
Parts Used:
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David from East Windsor, NJ
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
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pump went bad, Direct Drive washer
the hard part was getting the pump off of the rusted centerpeice. i actually had to grab the pump with both hands, put my feet on the rotator and PULL. finally it basically snapped off and rusted peices went flying. after cleaning it the new pump went on rather easily, with the help of a rubber mallet.
Parts Used:
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Nathan from Oceanside, CA
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
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The water pump was leaking
The new pump arrived at my door just a few days after it was shipped.
Once I got the water hoses off and the clips holding the pump I had to use a large screwdriver to get the pump off the motor shaft. I then tried putting the new pump on but it wouldn't fit. I noticed that the motor shaft was flaired out (possibly due to rust) so I used a Dremel Tool with a grinding disk to carefully grind down the shaft to what it looked like it was supposed to be. Once that was done the pump easily slipped into place. I attached the pump clamps and hoses and pushed the washer back into place. I ran a quick test and then later a load of laundry. No more leaks!
Once I got the water hoses off and the clips holding the pump I had to use a large screwdriver to get the pump off the motor shaft. I then tried putting the new pump on but it wouldn't fit. I noticed that the motor shaft was flaired out (possibly due to rust) so I used a Dremel Tool with a grinding disk to carefully grind down the shaft to what it looked like it was supposed to be. Once that was done the pump easily slipped into place. I attached the pump clamps and hoses and pushed the washer back into place. I ran a quick test and then later a load of laundry. No more leaks!
Parts Used:
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David from Merrimack, NH
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
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washer leaking from bottom
Video was very helpful. Repair was easy. Remove and replace with just hand tools. The hardest part was moving the washer around to tilt it back. Service was great. I picked regular ground shipping and parts showed up the next day.
Parts Used:
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GREG from SAN CARLOS, CA
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
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Replaced leaking water pump
Unplugged the washer. Pulled it away from the wall far enough so it would be stable tilted back against the wall. That way I didn't have to disconnect any hoses or lay the machine down.
I used a ViceGrips to squeeze the hose clamps and then pulled the hoses off. Getting the pliers in the right position in the tight space was the hardest part of this whole job, and that still wasn't particularly hard. I have medium sized hands (for a man).
I flipped open the retainer clips with my fingers. Pulled the pump off and slid the new one on. It helped to make sure first that the flat side of the motor shaft was roughly facing the same way as the slot in the pump.
I reattached the hoses and popped the retaining clips back on. Held my breath and ran the washer. No more leak!
Incidentally, before I discovered PartSelect I called Whirlpool service. I asked if they could have the tech show up with the part. They said "No." I'd have to pay the fee for a diagnostic visit and then the tech could order parts and return to install them. They said there would be no service charge for the return visit.
Several years ago I believed this story when I called for a dryer repair. However, when a second technician returned with the part I had told the dispatcher the first time around was needed, he came up with some excuse why there had to be a supplemental service charge. I challenged it on my credit card and eventually got it removed, but it was a hassle.
Thank you PartSelect! And thanks to others who posted their experiences and gave me confidence to fix it myself.
I used a ViceGrips to squeeze the hose clamps and then pulled the hoses off. Getting the pliers in the right position in the tight space was the hardest part of this whole job, and that still wasn't particularly hard. I have medium sized hands (for a man).
I flipped open the retainer clips with my fingers. Pulled the pump off and slid the new one on. It helped to make sure first that the flat side of the motor shaft was roughly facing the same way as the slot in the pump.
I reattached the hoses and popped the retaining clips back on. Held my breath and ran the washer. No more leak!
Incidentally, before I discovered PartSelect I called Whirlpool service. I asked if they could have the tech show up with the part. They said "No." I'd have to pay the fee for a diagnostic visit and then the tech could order parts and return to install them. They said there would be no service charge for the return visit.
Several years ago I believed this story when I called for a dryer repair. However, when a second technician returned with the part I had told the dispatcher the first time around was needed, he came up with some excuse why there had to be a supplemental service charge. I challenged it on my credit card and eventually got it removed, but it was a hassle.
Thank you PartSelect! And thanks to others who posted their experiences and gave me confidence to fix it myself.
Parts Used:
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Randall from Seattle, WA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers
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I had a slow leak in the front of the washer.
It was the first time I ever ordered parts online or even attempted to repair a washer. You all have made finding and ordering the right part very easy. I got the part in 2 days even though I used the cheapest shipping option (5 to 7 days). I turned off the water, removed the water lines so I could lay the washer on its side. No tools were needed to remove the water pump, just two clips held it on. I put the new pump on, hooked up the water and washed a load that night.
Parts Used:
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Ronald from Elberta, AL
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Wrench (Adjustable)
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Water leaking from bottom front of washer
Disconnected power, water, and drain then moved washer away from wall. Put down some 2x4's to protect hoses and flipped washer on its back. Removed hoses with pliers, removed clips holding pump to shaft, and installed new pump. Reversed process and tested with just water be fire washing clothes.
Parts Used:
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Christopher from Sacramento, CA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers
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Water not draining from tub
1) Disassembled the lid
2) Took the front Panel off (the old water pump was in the bottom left hand corner in plain site).
3) Used flat head screw driver to gentle pry the top and bottom water pump fasterners.
4) Used pliers to remove top hose camp. Note this is where I discovered why everyone says to put the washer on it back. Water came rushing out. Luckily no damage to the motor.
5) Used pliers to remove the bottom hose clamp.
6) Put everything back together Total time <30 minutes.
Unfortunately, the water is still not completely draining. I am now looking at the hoses for obstructions. Any other suggestions?
Thanks
2) Took the front Panel off (the old water pump was in the bottom left hand corner in plain site).
3) Used flat head screw driver to gentle pry the top and bottom water pump fasterners.
4) Used pliers to remove top hose camp. Note this is where I discovered why everyone says to put the washer on it back. Water came rushing out. Luckily no damage to the motor.
5) Used pliers to remove the bottom hose clamp.
6) Put everything back together Total time <30 minutes.
Unfortunately, the water is still not completely draining. I am now looking at the hoses for obstructions. Any other suggestions?
Thanks
Parts Used:
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Christopher from Colorado Springs, CO
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
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The washer developed a leak
I unplugged the washer, put a towel down, leaned it back and held it up with one hand while undoing the clamps with plyers. Pulled the two clamps off, pulled the pump, put the new pump on, reattached the clamps. Most of this with one hand while the other held the washer at an angle.
Parts Used:
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Vincent from Balwin, MO
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers
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Washer had a leak at the front right corner.
First, we took the pump off and found that it was leaking. Ordered the part on line. The part arrived in four days as scheduled. The small pump was easy to replace with screwdriver and pliars.
Parts Used:
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M Susan Womack from Hockley, TX
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers
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water leaking from bottom of washer
Removed water supply hoses and took drain hose out of drain. Unplugged electrical cord. Turned washer over to see and reach pump easily. Flipped clips holding water pump. Moved hose clamps back on inlet and outlet hoses. Wiggled hoses off pump. Placed new pump and flipped clips back in place. Wiggled hoses back onto pump ports and replaced clamps to hold. Turned washer upright and reinstalled. Using channel lock pliers to move hose clamps was the hardest part.
Parts Used:
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Richard from Ballwin, MO
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
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A leaking pump
My husband got the part within 2 days of the order and replaced the leaking pump within a half hour. The repair was very quick and easy for him and your company's prompt delivery prevented my floor from getting wet everytime I did a load of laundry. Thank you and we will continue to get parts from your site in the future--hopefully we won't need to anytime soon. but we know you are there if we need to repair!
Parts Used:
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douglas from thompsontown, PA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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Water Pump started leaking water around the seal
Pull Washer out, Flip to the right on it's side. Pop two Metal retaining clips, squeeze hose clamps with pliers. Remove pump, sand shaft with dremil or 80 grit sand paper. Replace with new pump. Easy! Push washer back and attach hoses and power. Done 15 minute repair
Parts Used:
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Martin from Coolidge, GA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
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seal was leaking on the pump
plires took off the two hoses , on clip the two snap clips . pulled out the old pump . put the new one in cliped in the snap clips in & hook the hoses back up
Parts Used:
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richard from Hermon, NY
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
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Leaking water pump
Removed the two spring clamps from hoses; removed hoses from pump. Removed spring clips holding pump to motor. Had to pry pump off of motor shaft due to rust on shaft end. Sandpapered rust off of shaft and then lubed same with oil and new pump slid easily onto motor shaft. Re-snapped spring clips to hold pump onto motor and then reinstalled hoses and their spring clamps. Whala, end of story, job well done.
Parts Used:
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John from Palatine, IL
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers
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