MAH20PDA3W Maytag Washer - Instructions

I just followed what others have already noted. The only challenge was the spring as others have already stated many times. You will need help but be patient and you'll make it work.

My Maytag Neptune quit spinning. I found an on-line diagnostic tree and traced the problem to the wax motor. Testing indicated that the motor had failed even though it was still getting power. The continuity between the wax motor and control board appeared to test good. Based on the apparent diagnostic results, I found PartSelect, read their reviews, and ordered and installed the new wax motor. Once installed, I discovered the new wax motor would not work. I did some more online research .It helped me to find that I had a burned R11 on the control board. It's great for those who want to try their repair skills before ordering a new control board at nearly $350. I I contacted Neptunehelp.com and explained I had just purchased a new wax motor from PartSelect. Neptunehelp sent me the rest of their Stage 1 Repair kit at a discount by eliminating the wax motor in the kit. The kit included solder, a solder wick, a wire to open the printed circuit board holes, and both a new R11 and Q6. The site had a thorough explanation as to why both electronic components should be replaced at the same time...any why both should be replaced if the wax motor has failed. They also had an excellent video on some tricks about installing the wax motor, and an excellent video review on soldering tips if you want to attempt a repair on your own. PartSelect was OK for as far as it went, and the wax motor I purchased now works as it's supposed to. But I hope they will link to the Neptunehelp.com site to assist those who are more adventurous and have more advanced do-it-yourself skills. If you know anything about a VOM and have ever done a little soldering, it may be a better option than buying a wax motor and control board when only the was motor, R11, and Q6 are needed. I've completed the whole repair, including soldering in the new electronic components, and have just completed one wash cycle...the unit now works like new. If you are unsure about your electrical skills, you might want to stick with PartSelect and buy a wax motor and control board. If you're more experienced, and don't mind spending about $50 before having to spend nearly $400, then check out the Neptunehelp.com site for some good one-stop shopping and some good instructional references. They have a couple of contingency plans if the Stage 1 kit fails to fix the problem.

Followed the video, besides the spring, everything was easy.

Follow the suggestions on the rope tied to the side of the washer, then mechanically lever the spring open. Only change I would incorporate is using a block of wood to keep the wash drum from moving over as you pull on the rope to open the spring up. GREAT AND EASY FIX!

The whole thing is on YouTube beating out bearings was the only difficult part

The replacement was not complicated. It took me more time because the details are not in the videos and I had to do it twice because I didn't get the seal on correctly the first time. I used the Neptune videos available on you tube for the basics. Use the "inspecting front door lock wax motor" video for a start, but be sure to take off the top front crosspiece also for easier access to the spring that tensions the seal retainer cable. You don't have to disconnect any wires, just lay the door lock assembly gently to the left of the washer. The old seal comes off very easily, using the front loader door seal video. My washer was an early one without the drain tube so I had to get the drain tube and clamps separately and drill out the tub nipple to the left below the seal. I used the biggest drill bit I had that fit inside the nipple. The tub is plastic and very easy to drill. Most of the plastic shavings will come out toward you if you drill slowly and don't push too hard on the drill. I also used my shop vac to try and get out any other shavings. I used dish washing liquid as a lubricant to help put the seal on and used too much. It doesn't take very much. The spring that tightens the inner seal clamp/cable was very hard to attach and it did require two locking pliers [vise-grips] and quite a lot of effort. You have to hook one end of the spring to the cable that wraps around the seal, hold the other end of the cable with locking pliers, the free end of the spring with locking pliers, and stretch the spring to hook it to the free end of the cable. There are some other methods described in various forums and one of them might work better for you. When I was an auto mechanic we had a special tool that helped attach springs like this on drum brakes. I was sure wishing that tool was still in my tool chest but it was not. This was the most difficult part for me, getting the cable and spring all in place and stretching the spring without dislodging the seal and having to start all over.I didn't get the seal aligned correctly the first time and had to do it over after putting ever thing back together and washing a load of clothes. I could have avoided that by carefully inspecting the seal before I put everything together. When you put it back together the end of that red or green nylon line that looks like weed eater line goes under the soap/bleach dispenser bezel on the top so you can manually open the door if the wax motor goes bad and it won't unlock.

Using online disassembly instructions removed and replaced front and rear bearings. Then attempted to install the seal kit that was purchased online from partselect. Com. Was supposed to receive both seals plus lubricant so that no matter which seal I needed I would be covered. The kit I received had 2 seals that were identical. . . I needed, as it turned out the early seal kit, but unfortuneatly I had 2 revised kits. Of course I tried to assemble one but it just won't work. The seal kit must be the correct one. I didn't give up. I ordered another seal kit online from appliance partspros. Com and received both kits as advertized. . . One being the early version plus a small packet of grease along with all the other required loose parts and was able to complete the repair. The second time around proved much easier because of the experience factor.

Followed the instructions that were supplied with the Lip Seal Kit, for removal of the inner drum. As expected, once into the project, I found that the bearings that are part of the outer drum, were bad. Reading other installation blogs, prior to starting, I knew the bearing sizes, 6206-2RS & 6207-2RS, and I purchased the bearings, from Motion Industries, before starting the project. Taking a hammer and long 1/2" socket extension I was able to remove both the inner and outer bearings form the outer drum. (Bearings were all but seized up) Once I had cleaned up the aluminum hub which is part of the outer drum and where the bearings mount, I was able to start the process of installing the new bearings and completing the project. Timing could not have been any better to take on this repair project because the aluminum hub was showing major signs of corrosion on the inner side of the hub. I was concerned that the new lip seal would not seal off the inner drum from the bearings/outer durm. This project was competed on 8/21/12 and so far and 6 loads later I have not found any leaks.

Followed the PartsSelect video for the seal replacement, which was step by step and spot on, I just had to add the bearing replacement part myself. Once it was dissembled I drove each bearing out by tapping them with the hammer and drift. My model had no bearing retainer ring. I did not remove the outer drum from the washer. Clean the aluminum hub real well, scrape it with a utility knife to remove corrosion, wipe with a solvent soaked rag, etc. I disagree with other methods ive seen while researching, like a wire brush in a drill, because you will remove aluminum material from the hub and the bearing wont fit as tightly as designed. tap in the rear bearing til fully seated. I did the rear first because gravity then held the spacer in place. Set the spacer in place, noting that one end is "flared" to a larger diameter, so it seats against the larger race of the front bearing. Align and start the front bearing in place. The spacer needs to align with the bearings so it bears against the inner races of the bearings. So to hold it in place I rolled up a piece of light cardstock, slid it thru the spacer and bearing, and as it "uncoiled" it aligned the spacer. Pretty well. I did have to tap the spacer a little with the drift after the bearings were in, but just a little. After that, back to the video for the seal and reassembly. Only other comment I have is to locate the bearings early. I ended up going to grainger for one and Napa for the other. And no one could seem to cross the "DU" part of the original NGK bearing. The DU means it just has seals on both sides. Pretty standard stuff. That could have been easier. Also hold off ordering extra parts. I have found PartsSelect is really quick getting stuff out. I ordered an inner drum because i heard from other research that that could cause the banging noise. My banging noise was from one bearing disinegrating and the balls breaking up inside the hub. Shipping the drum back cost 70. UPS wanted 160. So that could have gone better, but I didn't want to let the machine sit too long. Next time I'll let it sit a couple days.

Removed tub replaced bearings. Put in new seal. Be aware drawing on instruction shows seal cup instaled from wrong side of seal. Other wise went well. Got bearings from McMaster Carr.

When I found the WAX motor would not cycle I applied 120VAC directly to the WAX motor and machine went into SPIN CYCLE as it should have. Stopped machine and ordered replacement Machine Control Board. Replaced the part and machine works perfectly.

I am happy when PartSelect included the instruction video, so I completed my repair that easy. Thanks the PartSelect. Davis Dao

I thought for sure the washer was toast! Thankfully, due to your website it was an easy 26.00 fix. Husband took care of the repair in about a half an hour. He did not encounter any problems with the fix and it's running like a charm!

First I took off the door and the front of the washing machine. Then, took off the bracket of the soap dispensing bin from the top of the machine. Then lift up the top of the machine, and unscrew the bracket that holds the wax motots, label and pull wires, replace motors and wires and put back together. This is also a good time to clean and dust the interior of the machine. Before replacing, my motor smelled and looked burnt out, instead of paying $300 -$400 to have someone look at it, I investigated and I fixed it for around $30. I hope I get to inspire people to figure things out and save some cash!!

The service representative knew exactly what was needed from the description of the problem that was given to her. The hinges were received within a few days. The door was removed and the hinges were replaced and it does not sag anymore. Thank you for your great service.