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KFIL27CXMS4 KitchenAid Refrigerator - Instructions

All Instructions for the KFIL27CXMS4
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The ice ddispenser in the door stopped working
Simply remove the small screw frome the bottom of the bucket, slide the coupling onto the screw shaft, and retighten the screw.
Parts Used:
Refrigerator Ice Bin Coupling
  • Quinton from Dacula, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Freezer drawer light switch failure.
Disconnect plug from wall. Insert putty knife between light switch.and trim panel , apply pressure to depress plastic spring holding switch in place. Apply a slight twist too putty knife releasing switch from trim piece. This wil expose plug connected to switch. Disconnect plug from switch. Connect new switch to plug. Insert switch into trim. Plug refrigerator into wall socket.
Parts Used:
Door Switch
  • HARRY from FSTRVL TRVOSE, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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Light switch on door broke
Popped out broken switch with blunt flat edged instrument. Disconnected switch from unit . Plugged new piece in and reinserted into side panel of refrigerator. Very easy.
Parts Used:
Door Switch
  • Donna from Oro Valley, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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Ice maker quit making ice
I took the cover off, and noticed the tabs holding the timer wheel were broken off on one side. after removing the wheel, I noticed the shaft from the ice lifters was broken. Since the only way I could repair it was to buy the entire module, which I did. I received my part in 3 days. When it came, I began removing the old module by taking out the three screws holding it. After replacing the module which took about 10 minutes, my machine was making ice within about an hour. My ice holder was full in 3 days. Albert Moran, Milton, Fl
Parts Used:
Icemaker Motor Kit
  • Albert from Milton, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Low Water Pressure
Followed directions on filter unit
Parts Used:
Refrigerator Water Filter
  • John from Ketchikan, AK
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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The refrigerator was working for just 1 minute and breaks, I discovered that the fan was not working , I understood that there wsa something wrong with the condenser fan motor. I just order a new one.
The installation video for condenser fan motor helped a lot to know how to disconnect the old fan motor and connect the new one. So easy just know how to remove and put back the fan gently, observe carefully where is the center and the connector position; 15 min after everything was done and the unit works well to date.
Parts Used:
Condenser Fan Motor
  • John from PHOENIX, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
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Coupling had split in two.
Simply removed the phillips head screw and put the bushing and washer and coupling back in place and replaced the screw. Hardest part was breaking the screw loose to begin with. After that it was a snap. Less than 15 mintues and i was crushing ice again. Ordered two of the couplings so I have a spare when this one snaps. I think this is a re-curring problem for this model.
Parts Used:
Refrigerator Ice Bin Coupling
  • RICHARD from DELTONA, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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No problems
Just plugged it in
Parts Used:
Door Switch
  • Richard from PORT JERVIS, NY
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
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Replace ice & water Filter
Open and remove lower cover on filter holder by opening tabs that hold lower cover and remove lower cover.

Firmly hold back of unit and firmly hold and turn filter in counter clockwise to unlock and remove.

Install new filter by holdin back of unit and install new filter by turning in clock wise direction and then replace lower cover.
Parts Used:
Refrigerator Water Filter
  • James from Whittier, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    Less than 15 mins
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Water pooling on the floor.
This problem is caused by a "Duckbill" rubber grommet attached to the bottom drain tube of the freezer. This duckbill opens up during the defrost cycle and allows water to drain down the "water slide" to the evaporator pan. It doesn't take much to gum the Duckbill. Once gummed up the defrost water is trapped. The Defrost Cycle eventually makes the water flow out of the coil area to the bottom of the freezer then eventually to the floor. The repair involves unplugging the unit, removing the bottom back cover with a 1/4 nut driver, pop the power clip out to give you room, reach in and pull the duckbill grommet and the water slide, then installing this replacement drain kit. This is a p trap replacement that actually fixes the root cause of this problem. A tricky part is removing the water slide, you can see the white snap that holds the slide in place. Using a small flat blade from the top releases the snap and the unit is pulled upward rather easily. This replacement drain clip snaps in the same place. If I had to do this again it wouldn't take more than two minutes to replace. Oh, one major thing, you need to manually defrost the unit. I pulled the front door off, it is held with 4 screws ... don't remove them just loosen them and it pops off easily. I pulled the bottom tray out an it gave me room to squirt hot water with a baster into the back freezer area. Eventually everything thawed out. If I had it to do over I would have waited on connecting the tube to the evaporator pan and placed the bottom of the tube into a small sauce pan or something to collect the drain water and easily dump it into the sink. I used a sponge and that took forever. BTW, just to reiterate, use this item and not that Duck Bill for replacement, this actually fixes the root cause of this problem!
Parts Used:
P-Trap Drain Tube Kit
  • Michael from McKinney, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver
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Wrong Part Sent (interior light)
I received the wrong part - had to pay returnin shipped and restock fee. Lost out on dealing with this company. Went to Whirlpool site and got correct light for my refrigerator
Parts Used:
MODULE
  • JOE from BATON ROUGE, LA
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    More than 2 hours
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The freezer door was not staying fully closed.
I watched a YouTube video real quick to see what I had to do and got to the job at hand. I removed the old gasket by pulling it out of the track and bring it around the front of the drawer. I wiped down the entire area where the new one would go and started inserting it into the groove, making sure it went in completely in on the bottom. I was done in less than 15 minutes. Super easy! This fixed the issue and the freezer door closes fully.
Parts Used:
Freezer Door Gasket
  • Christine from SAN DIMAS, CA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
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Light out.
Popped out the old switch and replaced it with the one dying
Parts Used:
Door Switch
  • Carlton from CHICAGO, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Refer lights not working, there are two lights and neither worked. Decided the switch was the problem.
The switch fix but did not fix the problem. I assumed the wires go on the same way as on the old switch. Is it possible if one light Burns out, the other will not work either?
Parts Used:
Door Switch
  • John from AUBURN, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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Broken Freezer Drawer Gear
Checked Video online. Had to remove the 2 snap on track/gear covers. Pry out the gear with screwdriver and the gear bearing unit. Align the flat side of the bearing unit and snap in. Position the cut teeth on the gear to match original and snap into the bearing. Insert the connecting rod into the long shaft gear and then push back into the short shaft gear. The video said to remove the drawer front but I did not and don't see that it necessary.
Parts Used:
Drawer Gear Kit
  • Wayne from Red Banks, MS
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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All Instructions for the KFIL27CXMS4
91 - 105 of 204