KEHC379JSS08 KitchenAid Microwave Oven Combo - Instructions
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control panel quit working, ovens would not operate
Contacted repair person on line and explained the problem. Person suggested testing the thermal fuse. Checked for continuity and there was none indicating the fuse was blown. Ordered new part and installed. Everything working again. Only problem was that the new part did not have the same connection as the old one on one end. Made substitution and it worked.
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Don from Davenport, WA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Chipped glass serving tray in microwave
Lifted out the chipped one, inserted the new one. Pretty simple.
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William from Dunn Loring, VA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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circuit breaker blew
I went to the source of power on the stove and noticed one of the terminals had come loose from the terminal block and had shorted out against the cover of the terminal junction. After prying the loose terminal off cover I ordered new terminal block and received it the 2nd day. I removed the old terminal block and replaced the part in about 10 minutes..Thank you Parts Select for your easy to find diagrams and quick delivery.
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Richard from Sarasota, FL
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
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Replaced broken glass cooking tray
I took the new try out of the box and placed it on the turntable and I was DONE! Took about 10 seconds. The delivery was speedy as promised. I will definitely order from this company again for replacement parts.Very good customer service and communication.
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Lyn from Sonoma, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Oven not heating
Have a Whirlpool Accubake self cleaning wall oven that quit working after doing a cleaning. Found that the thermal overload safety thermostat might be the problem. Ordered the part which arrived in a couple of days. Installation was very easy and took about 10 minutes. First turn off power to the oven. Slide the oven out, remove the back panel, remove the old safety thermostat which has two wires coming off of it, and replace it with the new one. Put the back panel on and slid the oven back in. Turned the power to the oven back on and we had heat. Problem solved.
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Ira from Manchaca, TX
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
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Main oven interior bulbs burned out
The Kitchenaid oven has 2 interior oven lights. They are behind rectangular glass panels, in an assembly housing The repair is pretty simple. Shut off the power at the breaker box to the oven first. First remove the small screw that holds in the assembly with a Phillips screwdriver. Put down a white piece of paper towel to catch it in case it drops. It is grey color and hard to find against the bottom of the oven. This will free up the assembly and you can move it out. There is a wire on the back so it only comes out a short distance. Next the glass panel covering the bulb must be removed. The small metal clamp with 2 projections that act like a spring to put tension on the glass. Gently pull this out parallel to to the glass and it will release the lens. The old bulb is a simple 2 prong halogen that pulls out easily. Replace it with the new bulb carefully pushing the prongs in. If you did not turn off the power the light will come on immediately. it will get hot quickly so don't touch it for more than a few seconds. Next slide the glass lens back into place into the back of the assembly. Slip the other clip with the screw back on the front. Replace the assembly back into the oven side opening. Secure by replacing the small screw removed in the beginning. You are done. It is about a 5 minute job start to finish. I would replace both bulbs even if only one went out because the other one probably will go out a short time later and you will have to go through this again soon. Oh, and cheap bulbs are not worth it. They are very dim and burn out quickly. Go with the better bulbs you get from PartSelect.
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Bruce from Clarksville, MD
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
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Oven locked and heated up, we then shut of the breaker. After resetting the breaker the oven would not turn on.
Unscrewed the old thermostat took off the conectors then replaced with new one, and screwed it back on.
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Dale from SPOKANE, WA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
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I broke my microwave glass tray
Honestly, I was afraid to order from this website, but after reviews, I placed my order, and 2-3 days later, my glass tray was replaced in my Microwave! I was freaking out because you just cant go back to Sears or Standard Brands and get a new one...everything is on-line. Im VERY happy.
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Lisa from Happy Valley, OR
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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I chipped the edge of the glass cooking tray.
Ordered a new cooking tray and it was shipped within two hours. Packaging was excellent and well protected.
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Paula from Warren, OR
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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I broke the glass tray in the microwave.
I ordered it from PartSelect one evening and had the replacement glass one day later. It was the quickest service I have ever experienced. Now, I can continue to use my microwave. Thanks for such great & timely service.
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John from Pittsburgh, PA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Oven would not heat after self-clean
I found several posts about Whirlpool/KitchenAid ovens having this problem and most of the time this required a replacement of the thermal fuse. Other than the large number of screws to remove the oven and the sheet metal coverings, replacing the fuse was mostly about waiting to get the part. If I had a local dealer with the fuse, I probably could have been baking Deep Dark Chocolate Cheesecake that same evening. Even so, this particular repair should be left to those familiar with doing moderate-level handyman type repairs. You have to make sure the breaker is off and beware of the sharp edges on sheet metal. Fortunately, the fuse was easy to find using online documentation for my model. Part Select was very helpful when my original order did not arrive. Their customer service was great!
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Robert from Sacramento, CA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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Oven was not getting hot, neither on Bake or Broil.
I followed the step-by-step instructions from Steve on the part select videos posted on Youtube.
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Julia M from Bronson, FL
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
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Replace interior oven glass
I followed these instructions put in by a fellow customer. These were very helpful. Just make sure the glass is finger print free before you put it all back together. My time was 30 minutes end to end. =========================== The first thing I did was to remove the oven door by releasing the two latches on the hinges (by hand). I then raised the door toward the vertical position and lifted up. The hinges slide out of the oven housing. I laid the door, inside face up on my island counter top. This ensures that none of the parts will fall when disassembling the door. Next I unscrewed the screws 4 top and bottom and four on the inside face. This releases the frame from the front housing. Lift the frame off the door, exposing the glass pieces. Lift off the broken inside glass and place the new piece in the glass retaining housing. Replace the outside frame and replace all screws. Take door back over to oven and slide hinge bottoms back into slots on oven. Rotate to horizontal position and flip latches back to locked position. Total time was about 10 minutes mainly because I was curious how the door was constructed and I poked around while it was disassembled
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Don from El Dorado Hills, CA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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No operation after cleaning
re thermostat/fuse breakage after cleaning: I replaced the part a 2nd time within a year, both times after a cleaning cycle and after 10 years of no similar problem . This time, when putting the oven back, I cleaned all around the door frame and noticed the exhaust grill was heavily filled with dust strands. It's possible this reduced the exhaust enough to overheat the oven during long high temp cleaning and blow the thermo fuse. Just a thought.
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Rod from Dripping Springs, TX
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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No Heat After Self Cleaning
Turned the circuit breaker off, removed trim and the oven screws, pulled oven out, and placed on a stand in front. Electrical cord was just long enough without disconnecting. Removed the back panel, installed the old thermostat with the new one the same way. Used the same phillips screwdriver for the operation. Installed the oven using reverse order. Turn circuit breaker on, back in business. Prior comments definitely helped me a lot. Thanks.
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Rubie from Elgin, SC
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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