JS2428GEHB-PJS2428GHB0 Jenn-Air Refrigerator - Instructions

I pulled off the plastic shield from the front of the ice bucket. This exposed the two screws that I needed to remove to disassemble the ice crusher mechanism. Once the screws were removed, I was able to remove the helix and replace the end cap that was broken and place it in the new ice bucket. If I would have known it was this easy, I would have changed this out a year ago, instead of doing without crushed ice through the door for so long. Thanks PartSelect. com! I am a customer for life!

One day when i went to get ice our ice maker started to jam. When i took it out i noticed that the metal arm that turns was out of position and blocked due to the End cap being out of place. I then put it back in place and it happened again. The bucket cracked due to the pressure caused by the ice been . The only problem that i have now is that when i hit cubed ice, crushed ice comes out...and when i hit crushed ice, cubed ice comes out. The installation and swapping of parts wasw really easy. Partselect has great breakdown diagrams so if you get lost u can turn to them.

Unscrew filter. Screw on filter bypass

Took ice tray out, removed plastic decorative cover, remove the four nuts under the cover, slide out the ice auger assembly as one piece. do not take auger assembly apart. I repaired mine once, difficult without a schematic picture, many parts, replaced everything back into the new ice bucket. Easy job!

Removed ice container, replaced end cap that holds Auger shaft that connects to shaft that turns the Auger. End cap plastic nubs wear where it makes contact to the turning stub. Removing a few screws on the front of ice container allows the Auger shaft to slide forward and away from the end cap. Maneuver end cap from shaft, replace using same maneuver and that is it.
Pretty easy, even for a novice like me. A $6.00 end cap verses the whole assembly at around $70.00
I'm pleased.......

Followed video and used vaseline to lube as suggested by other review.

Truth is, this took a couple hours of cursing, but that was due to poor information and no prior experience. I imagine the next one would take 20 minutes. The issues are these: videos tell you to use a putty knife to pry the old switch out. That is harder than it seems because each switch has a plastic spring that pops open to hold the switch on, and you can't access the spring when the switch is installed. So it is important to use the knife on the side of the switch (left or right of spring -- look at the new switch), and back and forth until the switch is worked out. Then it can get worse. The new switch has to plug in electrically before it can be installed mechanically. In my case, with the switch on the fridge wall rather than the top, the outlet for the plug was encased in foam insullation. That gives the appearance that the plug was fixed, immovable, which makes it impossible to plug it in electrically before the switch is in place, and of course once it is in place you can't then plug it in. The problem here was poor instructions. Just scrape out a lot of the foam around the plug and you find that the plug is really not fixed, but attached to reasonably long wires that allow you to plug it in with the switch a couple inches from the wall, and then insert the switch. None of the online instructions tell you this about the wires.

Simply cut the water tube on both sides of connector and push in the new one.

Orders drawrers and replacement clips. Easy to
install. Replacements were better made

I simply needed to replace the drawer. Customer service Really Is Customer Service at this company! The young lady with whom I spoke on the phone was courteous, knowledgeable and efficient. She knew what I neeeded from my rather inept description. I was told the drawer would arrive in 10 to 12 days, but I actually received it in 3!!!!

We pulled out the old drawer and set it on the counter to get to room temperature. My husband was afraid if we tried to pull off the white handle when it was cold the plastice might be too brittle and break. When it was room temp, we pulled off the handle and slippped it on the new drawer and slid it into the frig. It was great to have it working again and like new!

I had to order three times before I got the right part. This was due to my rush to fix the problem and not studing the diagram carefully (black and white diagrams are not that clear). The repair was very simple. Just remove the rubber from the plastic door and slip on the new one.

Super easy - emptied door of all food, unscrewed bracket from top of door, lifted door off and set aside. Broken cam removed, new one screwed in, and lubed with some Vaseline. Set door back in new cam, screwed bracket into the top, and good to go. I was kinda worried about shopping from PartSelect since I had never heard about them, but the part was here in less than 2 days. Pretty awesome little company.

Remove two screws from top door hinge.
Remove door from unit
Remove old broken plastic cam 1 screw
Replace new door cam tighten 1 screw
Reinstall door and top hinge screws.

Unplugged refrigerator.
Removed water drip tray.
Removed two Phillips screws.
used putty knife to
get behind outer plate and popped it off.
Disconnected electrical connections.
Removed the 4 nut driver screws.
removed ice maker door.
Removed seal around old Ice shoot flap and cleaned.
Removed insulator pad from old ice maker flap and cleaned.
Installed seal and insulator pad on the new chute door.
clipped new chute door intact with seal and pad in place and snapped the top clips into place.

Reversed procedure to reinstall refrigerator parts.

Plugged in refrigerator and tested. Had no issues.