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JGP963SEK1SS General Electric Cooktop - Instructions

All Instructions for the JGP963SEK1SS
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burner cap wasn't working proper.
took burner off installed new one thank you for fast shipping
Parts Used:
Burner Cap
  • GLENN from ST CLR SHORES, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
1 person found this instruction helpful.
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Food ran over the burner and damaged it.It was easy to place it back inII
It only required placing the new burner in the proper location.
Parts Used:
Burner Cap - Black - Medium - 9500 BTU
  • Alan from PASADENA, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
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The old burners were damaged by the prior owners.
The repair was extremely easy. Just removed the old burners and dropped in the new ones. No tools needed.
Parts Used:
Burner Head - Medium - 9500 Burner Head - Large - 12K
  • Mohammad from BARTLETT, IL
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
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Burners wouldn't light
Had two burners on the stove that would not light. Had tried cleaning them but they still did not ignite. Replaced both burner heads. Once replaced. they ignited right away and have worked ever since.
Parts Used:
Burner Head - Large - 12K Burner Head - Medium - 9500
  • Robert from SOUTH ELGIN, IL
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
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gas burners not heating evenly
remove old burner, put new in place
Parts Used:
Small Burner - 5K Burner Head - Large - 12K Burner Head - Medium - 9500
  • Juanita from GAINESVILLE, GA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
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Replacing ignitor
Got ignitor and it did not have wire attached as shown in the picture of parts. However, all I did was take burner cap off, and gently life ignitor up and out, detach the wire, attach new ignitor to wire and reset.
Parts Used:
Spark Igniter
  • Sam from Austin, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
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knob was melted
replace knob your telephone person was wonderful helped me find the right knob
Parts Used:
Gas Valve Knob
  • ARNOLD from DENVER, CO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
1 of 2 people found this instruction helpful.
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The Grate foot is to big for the hole.
I had to drill the hole to a larger size to enable the foot to fit.
Parts Used:
Grate Foot
  • Harold from Broadalbin, NY
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
1 of 2 people found this instruction helpful.
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very easy
there were no grate pads so it was easy to add them.
Parts Used:
Grate Foot
  • ROBERT from CYPRESS, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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The Grate Foot was deteriorated on several sections for my cook top. The hardest part was finding the right part.
Nothing technical.
Parts Used:
Grate Foot
  • Chelagh from Fredericksburg, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
1 of 3 people found this instruction helpful.
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Could Not Remove Orifice
I had to convert unit to propane and it was new out of the box. Could not remove one orifice because it had been installed too tight so I called ge for service as a warantee call we were on the phone with ge customer service for well over an hour and were transferred about 5 times all resulting in dropped calls. So, I contacted parts select and of course, paid for the part myself just get it done. It was easier that trying to work with ge. Received the part and and completed the conversion without difficulty. Along with the range top, we completely outfitted our remodeled kitchen with profile appliances including 2 ovens, dishwasher, refrigerator and a trash compactor. However, parts select was great.
Parts Used:
TUBE Assembly LT Front
  • Jim from Macedon, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Wrench set
0 of 1 people found this instruction helpful.
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Grate foot bdroke off allowing grate to scratch cooktop
Used scribe to remove grate foot plug still in grate inserted new foot.
Parts Used:
Grate Foot
  • John from Tijeras, NM
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
0 of 1 people found this instruction helpful.
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To Replace Gas And Burner Parts In Section 4
Start by removing all screws 3 for each burner total of 15 t-15 bit is required then proceed to remove spark igniters 5 total slight pull next step would be to slide a screwdriver under top left and right side to remove top shelf. There you will have access to the parts you need to replace. When done just reverse installation instructions to complete
Parts Used:
Top Burner Spark Electrode
  • John from Long Beach, NY
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Wrench set
0 of 1 people found this instruction helpful.
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needed new gas valve knobs
Ordered and was quickly shipped and received. Very happy with service.

Thank You,
Donald Torreson
Parts Used:
Gas Valve Knob
  • Donald from Crown Point, IN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
0 of 2 people found this instruction helpful.
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Burner Head and Burner Cap were extremely warped allowing flames to come up the sides of pots when in use
Simply took off the burner head and burner cap, and replaced with the new ones. No tools, very simple, less than 5 minutes. Problem is fixed.
Parts Used:
Burner Head Burner Cap - Right Front
  • Jo Ann from Lisle, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
0 of 3 people found this instruction helpful.
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All Instructions for the JGP963SEK1SS
31 - 45 of 58