All Installation Instructions for General Electric Cooktop JGP933SEK1SS

We bought a new G.E. Stainless cooktop from Home Depot on Clearance with the Head Burner D missing.

As soon as we got home we looked up your website to order a new Head Burner D.

The new cooktop was going to be used on a center Island and I could not figure out a way to vent the cooktop, so I took it back to Home Depot for a refund, and I returned the head burner D back to you.

I do appreciate your service very much, and I am sure that we will have the opportunity to do business again.

Thank you,

James Foster

Groesbeck, Texas

Parts Used:

Burner Head

James from Groesbeck, TX
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins

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Rubber grate foot failed

Cut off approx. 1/8" in length for correct fit.

Parts Used:

Grate Foot

Gary from HENDERSONVLLE, NC
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins

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burner cap wasn't working proper.

took burner off installed new one thank you for fast shipping

Parts Used:

Burner Cap

GLENN from ST CLR SHORES, MI
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins

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Food ran over the burner and damaged it.It was easy to place it back inII

It only required placing the new burner in the proper location.

Parts Used:

Burner Cap - Black - Medium - 9500 BTU

Alan from PASADENA, TX
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins

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The old burners were damaged by the prior owners.

The repair was extremely easy. Just removed the old burners and dropped in the new ones. No tools needed.

Parts Used:

Burner Head - Medium - 9500

Burner Head - Large - 12K

Mohammad from BARTLETT, IL
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins

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Burners wouldn't light

Had two burners on the stove that would not light. Had tried cleaning them but they still did not ignite. Replaced both burner heads. Once replaced. they ignited right away and have worked ever since.

Parts Used:

Burner Head - Large - 12K

Burner Head - Medium - 9500

Robert from SOUTH ELGIN, IL
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins

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Burner cap replacement

I got really great customer service on finally getting the right part. It came really fast it fit perfect but the cap is a high gloss black instead of a flat black. I will need to call customer service again to see if they can the correct color this time.
Otherwise everything was great!

Parts Used:

Burner Cap

Rita from ST AUGUSTINE, FL
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins

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gas burners not heating evenly

remove old burner, put new in place

Parts Used:

Small Burner - 5K

Burner Head - Large - 12K

Burner Head - Medium - 9500

Juanita from GAINESVILLE, GA
Difficulty Level:
Very Easy
Total Repair Time:
15 - 30 mins

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Replacing ignitor

Got ignitor and it did not have wire attached as shown in the picture of parts. However, all I did was take burner cap off, and gently life ignitor up and out, detach the wire, attach new ignitor to wire and reset.

Parts Used:

Spark Igniter

Sam from Austin, TX
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins

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some of electrodes not working at times,found were bad,wires had some insulation missing, clips looked burnt,found all new parts replaced

the electrodes on this model have to be removed before you can raise cooktop, once cooktop is raised remove wire from burner bracket, use needle nose pliers to squeeze bottom of clip,remove &replace with new parts.

Parts Used: