JE1860WH03 General Electric Microwave - Instructions
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Timer, light and control pad worked. Turn table and heat did not work. Oven would not start up.
I first read where someone had the same problem. Their solution was a burned-out fuse. I ordered a new fuse...installed it and that did not solve my problem. I revisted PartSelect and read how Marla (from Arlington, TX)solved her problem. I purchased a secondary switch and when it arrived, I made a copy of Marla's instructions and followed them to the letter. I installed the new secondary switch into the secondary space, put everything back together and the oven STILL DID NOT WORK. I had to take the latching panel apart again and test each switch to see if there was another bad one. I found that the third switch was burned out. So I took the new switch out of the second slot and installed it into the third slot. I tested the switches before reinstalling the latching panel. This time everything worked. So I put everything back together, reinstalled the microwave on the wall, tested it again, and everything worked perfectly.
Parts Used:
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Pearlie from Beulaville, NC
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
1 person
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Microwave would not heat up
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Suzanne from POWELL, OH
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
1 person
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Door Switch went bad, Internal Fan would run every time you open the door
Unscrewed the control panel (2 screws), lift up and let hang, with a plan screwdriver open bracket holding the switch, unplug 2 wires, replace with new switch, plug in the 2 wires, push switch back into bracket. Then slide on the control panel, put the 2 screws back. Easy fix.
Parts Used:
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gilbert from TOMS RIVER, NJ
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
1 person
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Turntable Stopped Working/Display Timer Would Countdown But Not Heat
With this model, you must remove the outer covering. Don't try to access the display unit from the front like I've seen in some other GE microwave videos. After removing the outer covering, the switches are easy to replace. They are very visible and easy to get to without taking any other parts off. You will see the door switches just behind the display board. Remove the switch and then remove the connecting wires to ensure you don't inadvertently brake a wire. You will need a tamper resistant star bit to remove 3 or 4 screws from the back panel. All other screws are philips head. I went ahead and replaced both switches (yes...there are two of them) and works like a charm. I saved an $800 microwave for less than $60 and know what to do if it happens again. Appears to be a common problem on this model. Thanks for others making a post...It saved me time and money reading others remarks. Good luck!
Parts Used:
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Steve from Wesley Chapel, FL
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
1 person
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M/W would not start. control panel OK
unplugged power
removed main black cover.
located part WB24X10047 and replaced
removed main black cover.
located part WB24X10047 and replaced
Parts Used:
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Jeffrey from FULSHEAR, TX
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
1 person
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light bulb burned out
Remove the top of the microwave, regular phillips screws on sides, torque screws on back. Lift up back and slide off cover. Light bulb socket is easily detached and bulb unplugged and replaced. Slide cover from back lifted slightly so lip will slide into front of microwave, than replace screws. Be sure to unplug microwave before you start.
Parts Used:
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Eugene from BOZEMAN, MT
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers
1 person
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Bulb burned out
Removed outer cover, Cash with for Phillips screws as I recall, Then remove six or eight safety screws with Phillips special bit. Pulled bulb, cover back, removed, and replace bulb, back together all set
Parts Used:
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Jesse from BRENTWOOD, NH
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
1 person
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Burned out magnetron
Removed cover
Disconnected capacitor from old magnetron
Removed old magnetron
Installed new part
Connected capacitor
Reinstalled cover
Disconnected capacitor from old magnetron
Removed old magnetron
Installed new part
Connected capacitor
Reinstalled cover
Parts Used:
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Dewey from MADISON, AL
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Difficulty Level:Very Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
1 person
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Not heat
-unplug
-remove top and front covers
-unplug wire connectors from heating assembly
-remove heating assembly from metal stand and push out of the way
-remove metal stand from dry
-pull out heating assembly
-install new one in reserve order
-remove top and front covers
-unplug wire connectors from heating assembly
-remove heating assembly from metal stand and push out of the way
-remove metal stand from dry
-pull out heating assembly
-install new one in reserve order
Parts Used:
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Kip from POWELL, OH
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Difficulty Level:Very Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Socket set
1 person
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The Light Bulb went out
I used a phillips screw driver and a special type bit to undo the screws from the cabinet and found the light bulb and took the old one out and put the new one in and put it back together.
Parts Used:
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Shirley from JACKSON, TN
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
1 person
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Wrong cooking tray in the microwave
Replaced the 16" tray with a 14" tray. Works great now. Took about 20 seconds to take out the old tray and put in the new.
Parts Used:
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Michael from Pearland, TX
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
2 of 4 people
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Broken ring assembly-would not rotate
It took longer to figure out the part # than it did to fix. I took out the dish, pulled out the old assebly, slid the new one in and I was finished.
Parts Used:
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Joseph from Riverview, FL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
2 of 4 people
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Broken turn plate
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Rita from SEATTLE, WA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
1 person
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The Turn Table Didn't Work Every Time.
Remove tray and rotating ring assembly. Turn the microwave onto the back. Locate the center plate and cut it loose with the side cutters. (Note: there are retaining slots on the opposite side) these slots hold the cover plate in place when reattaching. Use a magnetic phillips head screw driver so you don't drop the cover retaining screw. After cutting loose the cover, unplug the wires from the motor. (Note placement for correct reattachment). Remove 2 screws and remove old motor. Replace motor. Replace the screws and reattach the wires. Replace the cover (rotate so the prongs fit into the slots) tighten screw; you're done!!! I ordered the rotating ring, but I don't need it. Now I have an extra.
Parts Used:
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Sandra from Kosse, TX
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
1 person
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Install ice maker
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Hildy from ELK GROVE, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Socket set
1 of 2 people
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