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JE1860WB002 General Electric Microwave - Instructions

All Instructions for the JE1860WB002
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Wrong cooking tray in the microwave
Replaced the 16" tray with a 14" tray. Works great now. Took about 20 seconds to take out the old tray and put in the new.
Parts Used:
Glass Cooking Tray
  • Michael from Pearland, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
2 of 4 people found this instruction helpful.
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stem on bottom of guide cracked and became too loose to drive turntable
It took quite a bit longer to decide which one of the roller guides in the selection was the right one, than to install the new one. Got it right though, works great
Parts Used:
Turntable Roller Guide
  • Gregory from Bellevue, IA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
1 of 2 people found this instruction helpful.
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no heat
unplug the unit then pull down , lot of screws are on top. open the cover . you could see the parts that need to replace on the right hand side (heavy side). disconnect wires then test the parts that need to replace by a tester to make sure that it's really broke .then unscrew part and replace .
Parts Used:
Magnetron
  • Nelia from Streamwood, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
0 of 1 people found this instruction helpful.
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No heat
Replace the fuses
Parts Used:
Microwave Fuse
  • Edwin from New York, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
0 of 1 people found this instruction helpful.
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No heat.
Replaced the fuse. Result; did not fix the problem.
Parts Used:
Microwave Fuse
  • Mack from Jacksonville, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
0 of 1 people found this instruction helpful.
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Replacement of Magnetron
I UNPLUGGED the microwave and removed the cover, using a phillips and a Torx screwdriver for the machine screws. I set these screws aside, so as not to confuse them with the later encountered screws. I photographed the magnetron to assure proper placement of the 6 phillips machine screws involved in reassembly (marking the the locations on the old magnetron would do as well. I marked the old magnetron "old", to avoid later confusion. I removed the two screws holding the shields to the magnetron. I removed 3 of the 4 screws holding the magnetron to the microwave, leaving one of the top screws. I held the magnetron securely and removed the last screw, pulling out a the part of the magnetron that penetrated the microwave. I installed the new magnetron in reverse order. One problem I encountered was locating one of the six screws, which had been pulled into the old magnetron by magnetism.
Parts Used:
Magnetron
  • Benjamin from Anchorage, AK
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
0 of 1 people found this instruction helpful.
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Timer operated normally, but the microwave did not heat water or cook food.
Our GE Profile Advantium 120 Series Over-the-Range Microwave stopped working. We called GE Service. The first available appointment was two weeks after our call. The technician charged $99, gave us a form stating that the Magnetron and Diode Cable as defective and quoting an additional price of $362 to furnish and install these parts. He said that it would be another two weeks before he could do the work. Instead I ordered the parts from you and had them within two days. The parts you furnished were identical to the original parts in our unit. They arrived within two days. I installed the parts without removing the microwave from the wall. The most difficult part was inserting the magnetron mounting screws into openings in the rather tight space available. I was able to do this by using plastic pacaging tape to hold the screws onto the end of a short Phillip screw, Prior to iserting each screw I pushed it through the sticky side of a piece of packaging tape. I then folded the sticky surface over the shank of the screw. Once a screw was seated, but before it was fully tightened, I used needle nose pliers to pull off the tape. The unit now functions perfectly.
Parts Used:
Magnetron Diode Cable
  • Peter from Severna Park, MD
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Pliers, Screw drivers
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The tray was not rotating.
Follow the instructions I got from the website and replacing the motor was very easy to do. Thank you.
Parts Used:
MOTOR SYNCHRONOUS
  • J Roberto from Houston, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Small explosion inside unit blew out the flame sensor
Unit was painted inside recently, but apparently some paint fumes still lingered so that when the unit was turn on, there was a very small explosion that took out the flam sensor thermostat. This thermostat interrupts the white leg of the AC input and cuts off all power.Performing a continuity test on the flame sensor showed it was permanently open (no continuity). Turns out I had a similar part from an old coffee maker and when I installed this part, the microwave turned on just fine. So I order the correct sensor from Parts Select. Part installation involved removing the TT20 Security Star bits (4) and the right/left side phillips screws. Now the top/side unit cover comes off by pulling the cover backwards and up and out. The flame sensor is in the middle of the front section underneath the top cover, and comes out easily with pull-off connectors. There are also bendable pins that hold the sensor down flush to the top of the unit.
Parts Used:
Flame Sensor Thermostat
  • Paul from Palm Coast, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
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When trying to run, intermittently, the light would come on but the tray wouldn't rotate or cook. When the door was open, the tray would intermittently rotate.
I pulled out the unit and found 2 interlock switches that are depressed when the door closes. After cycling the door open/closed I found that one of the switches occasionally would stay depressed. The repair was easy (after I took off the panels so I could get to the switch) I simply removed 2 screws that attached the interlock switch assemblies to the main unit. Then I popped out the defective switch and popped in the new one. This did indeed fix my problem.
Parts Used:
Primary Door Interlock Switch
  • Sam from Chandler, AZ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
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microwave won't heat
bought a fuse but that didn't solve the problem. Guess I need a new microwave
Parts Used:
Microwave Fuse
  • Stephanie from Kernersville, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
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Renter broke the tray
Very easy you just have to make sure that the tray is in the groves for the wheels :)This is the best place to shop as I have used them on all kinds of appliances and they have never let me down when it comes to price and delivery time!
Parts Used:
Glass Cooking Tray
  • Tammy from Buckeye, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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Cover stirrer melted because microwave was left on with nothing in it.
I only had to snap the parts into place
Parts Used:
COVER STIRRER FAN BLADE-STIRRER
  • Norman from Raleigh, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
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Microwave would turn on ,BUT turn table would not turn and oven would not heat.
Took off cover , unpluged switches , took off switch assy, off/on test hooped and howlered for about 5 mins .Then laughed about other sites said could get those switches. Just wanted to say I LOVE Partselect. Super fast del , great price. JUST AWSOME!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Parts Used:
Primary Door Interlock Switch
  • Earl from New Philidelphia, OH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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All power to the microwave went out.
PartSelect had helpful repair instructions on-line which made the repair easier and faster. Unfortunately, there were other problems with the oven that immediately blew the new fuse I had just installed. It was then determined that additional repair would most likely cost almost as much as a new microwave.
Parts Used:
Microwave Fuse
  • Michael from East China Township, MI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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All Instructions for the JE1860WB002
46 - 60 of 67