GTW385ASW0WS General Electric Washer - Instructions

Unplugged washer and hoses. Removed 4 screws in back control panel and 4 screws holding control panel down. Drained capacitor and checked that. It was good. Pryed washer top off with screw driver. Used vice grips to remove old and install new spring rods, replacing them one at a time. While lid was off I cut a small diameter pool noodle in half and cut 4 half noodles the size of each side. I unclipped one side of the tub cap and ran an 11" zip tie through the hole in the middle of one side and back up and out where the tub skirt and cap meet, then tied the half noodle to the edge of the tub cap and snapped down cap. Then repeated with the other three sides. I did this so heavier clothes, if they got out of balance, would continue to spin. The noodles keeping the tub from moving too far out of balance. The rod springs helped with lighter loads but still shut down spinning with heavy clothes. The machine always handled heavy clothes for 7 years until the last month or so. If it breaks with the noodles, I'll get another new machine.

Removed the center agitator to clean it - had black mold and pink soap scum buildup underneath that you couldn't see or clean without taking it apart. Removed the bolt with ease. Upon tightening the bolt back in place, the bolt sheared in half, leaving the lower half threaded in place and the head in the socket. Had to use a drill bit and drill out the lower half of the bolt completely. Ordered the replacement bolt and reassembled everything in less than 5 minutes. Replacement part was perfect - hopefully it lasts longer than the original bolt.

You have to take the top off of the washer and the four suspension rods are at each corner. Fairly simple removal and installation of the rods. A quick you tube search is all it took. Easy peasy.

Extremely easy. You will need a helper to make it easy. The best directions are on you tube.

Used a Phillips screw driver to lock the top and bottom of auger. Took a while to separate from base. Used another driver to remove old base and put the new one on with nut driver. Placed auger on base and turned to lock. Job done and works great.
Thanks

The drain pump had three screws. Frist unplug the machine and turn the water off. And unplug the hose for the Hot and Clod Water. Make sure their no water in the tub. Unplug the pipe from the Tub. The unscrew the nut for the connector. Then unplug the connector and be careful not to damage plug for the connector. Press the plug connector with your finger or long nose pliers . Then just hook the new plumb and you all set.

1. Unplug washer.
2. Turn off water and disconnect hoses.
3. Remove control panel and set aside. It's held in place by 2 screws on the back.
4. Remove 2 screws to remove water inlet valve assembly.
5. Replace in reverse order.

Instructions were fairly good, line up holes and push a phillips head screwdriver thru auger then twist it off. Problem is you can only use a short screwdriver due to space limitations, and it is or at least for me was impossible to twist the auger off as directed, but after I lost my temper and gave the screwdriver a good thump (auger was already broke, what's the harm) with my left hand the auger came right off, putting the new one on is very simple.

Two screws to take off rear panel. Slid control panel board back to unlock and laid forward. Exposed two more screws holding in water inlet. Removed and slid old water inlet out, new water inlet in. Attached two screws, control panel and rear panel and works perfectly. So much easier than I imagined!

Removed the top assembly where the controls are located by removing the two mounting screws, one on each side. Removed the two hoses. Removed the two mounting screws, Removed old part, installed new part in reverse order.

Replaced water pump. Washer now works as new.
Wife is now happy!

Took the belt cover and then replaced the pump. Did a dry run and everything was fine.

Being a woman I had to figure out tipping it in its front. I put it on a dollie and drop it down real easy.
Removed all water lines after water was shut off.
Removed bolts. Removed bolts on plate to the right to unplug old pump.
Plugged in new one and replaced all bolts, hoses and tipped her back up. Works like a charm and I saved $408 by doing it myself!!!!!

1 Disconnect power 2) Cut water supply to washer 3) Disconnect water supply hoses from supply.
***if pump broke with water in tub, remove water from tub. 4) tip machine onto it's front side 5) remove hose clamp of exhaust hose & then remove exhaust hose from pump 6) Remove pump with socket/ratchet 7) disconnect pump electrical plug 8) tell old pump to take a hike & throw in garbage 9)Iinstall new pump 10) Do steps 7—1 in reverse order to put back into business.******Be prepared to do it again in 6 months; I havnt had good luck!

Emptied the washer, took the back cover off, tipped it foward, unplugge the old pump, remove two mount bolts. The replaced the new pump. The new pump resolved the issue.